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Achieving Results by Personalizing Your Sales Approach · LearnSpace
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Achieving Results by Personalizing Your Sales Approach

Курс от Madecraft
Средний≈ 7 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Every buyer you reach out to is already drowning in generic pitches, robotic chatbots, and canned templates that all sound the same. In a market this noisy, the sales professionals who stand out are the ones who make a prospect feel personally seen at every step, not just in the first email. In this course, you'll personalize your approach to prospecting, lead qualification, discovery calls, and follow-up using video as your primary tool for connection. You'll build a qualifying framework for inbound and outbound leads, prepare prospects for discovery calls with a staged reminder cadence, sustain their interest with a personalized follow-up sequence, close deals with compassion instead of pressure, and onboard new customers so buyer's remorse never gets a foothold. By the end of this course, you'll have a complete, repeatable system for personalizing every stage of the B2B sales process, from a stranger's first inbox notification to their first day as a fully onboarded customer.

Навыки, которые вы освоите

Personalized CampaignsCustomer EngagementPersonalized ServiceProspecting and QualificationCustomer Success ManagementClosing (Sales)Sales ProcessSales DevelopmentSales ProspectingB2B SalesSales StrategyLead GenerationCustomer Relationship BuildingSales EnablementSelling TechniquesSalesBooking (Sales)General Sales PracticesCustomer experience improvementInside Sales

Программа курса

7 модулей · 44 учебных материалов

01Building Your Personalized Sales Toolkit8 материалов

How to Achieve Results

How to Achieve ResultsВидео

Target Audience

Target Audience ВидеоWhere Personalization Actually Lands in the Buyer's JourneyЧтение

Effectiveness of Personalization

Effectiveness of PersonalizationВидео

Учитесь у экспертов

Madecraft

Преподаватель курса

Achieving Results by Personalizing Your Sales Approach
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 7 ч

7 модулей

Язык: Английский

Часть программы вашего университета
The Reply Rate Problem Nobody Wants to AdmitDIALOGUE

Tools for Implementation

Tools for ImplementationВидеоLayering the Stack Without Losing the Personal TouchDIALOGUEMatching Personalization to the Buyer's JourneyЗадание
02Qualifying Leads With Personalized Video10 материалов

Why Qualification Matters

Why Qualification MattersВидеоThe Cost of Skipping Discovery Before You Reach OutЧтение

Personalizing Your Inbound Experience

Personalizing Your Inbound ExperienceВидеоYour Contact Form Is Where Trust Goes to DieDIALOGUE

Customizing Your Outbound Efforts

Customizing Your Outbound EffortsВидеоNot Every Prospect on Your List Deserves the Same EmailЧтениеSegmenting Your Outbound Prospect ListЗадание

Personalizing Your Invitation

Personalizing Your InvitationВидеоLet Him Decide If This Call Is Worth His TimeDIALOGUEDeciding Who Earns a Personal InvitationЗадание
03Running a Personalized Discovery Call8 материалов

Importance of Discovery

Importance of DiscoveryВидеоWhat You Skip in Discovery Comes Back to Find You LaterЧтение

Preparing for the Call

Preparing for the CallВидеоThree Reminders, Three Very Different JobsDIALOGUETiming Your Pre-Call Reminders RightЗадание

Confirming Next Steps

Confirming Next StepsВидеоThe Call Went Well. Now What Do You Actually Send?DIALOGUECarrying Momentum Through a Discovery CallЗадание
04Sustaining Prospect Interest After Discovery5 материалов

Staying in Touch

Staying in TouchВидеоThe Prospect Went Quiet, and So Did YouDIALOGUE

Sustaining Interest

Sustaining InterestВидеоDeciding What Whitney Actually Needs to Hear NextDIALOGUEStaying Present While the Clock Is RunningЗадание
05Closing Deals With Personalized Video5 материалов

Closing Done Right

Closing Done RightВидеоThe Deal Is Ready. Are You?DIALOGUE

Video as a Closing Tactic

Video as a Closing TacticВидеоOne Last Video Before Tomás DecidesDIALOGUESupporting the Decision Instead of Pushing ItЗадание
06Onboarding Customers With Personalized Video5 материалов

Success After the Sale

Success After the SaleВидеоThe Deal Is Signed. Are You Actually Done?DIALOGUE

Creating Customized Onboarding

Creating Customized OnboardingВидеоWhat Does Tomás Need in Week One?DIALOGUEKeeping the Customer Confident After They SignЗадание
07Conclusion3 материалов

Time to Personalize

Time to PersonalizeВидеоWhy Picking Just One Thing Is the Whole StrategyЧтениеApplying a Personalized Approach Across the Buyer's JourneyЗадание