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Adapt Communication Styles

Курс от Coursera

Средний≈ 1.6 чАнглийский

О курсе

This course helps sales professionals recognize buyer communication styles and adapt their messaging to build trust, reduce friction, and move deals forward. Learners practice identifying common DISC-style communication patterns through observable buyer signals, then apply those insights by revising a real sales email for an Analytical buyer profile. Through short videos, applied readings, coach dialogues, hands-on activities, and assessments, learners develop practical communication skills they can use immediately in emails, meetings, and negotiations, ensuring buyers feel understood, confident, and ready to engage.

Навыки, которые вы освоите

Communication Business Communication Sales Process Sales Support Verbal Communication Skills Customer Engagement Adaptability Selling Techniques Recognizing Others Sales Trustworthiness Business Writing Sales Development Customer Analysis Communication Strategies Non-Verbal Communication Customer Insights Negotiation Business Correspondence

Программа курса

2 модулей · 11 учебных материалов

01Recognizing Communication Styles in Sales Conversations6 материалов

Recognizing Communication Styles in Sales Conversations

Welcome & Course IntroductionВидео Why Communication Style Awareness Wins DealsDIALOGUE When Great Sales Messages Miss the MarkВидео The Four Communication Styles: Spotting Communication Styles in Buyer LanguageЧтение

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Professionals in the Industry

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