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Advanced Negotiation and Conflict Resolution for Leaders · LearnSpace
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Advanced Negotiation and Conflict Resolution for Leaders

Курс от Coursera
Средний≈ 3.6 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Mastering Negotiation and Conflict for Leaders is an intermediate-level course designed for experienced managers and leaders who need to navigate complex organizational dynamics with strategic intelligence and collaborative skill. In today's interconnected business environment, your success depends not just on what you know, but on how effectively you can influence outcomes, resolve disputes, and build sustainable agreements across diverse stakeholder groups. This course equips you with advanced frameworks for analyzing multi-party negotiations, transforming conflicts into collaboration opportunities, and building systematic influence capabilities that enhance your long-term leadership effectiveness. Through real-world case studies, interactive simulations, and hands-on toolkit development, you'll master interest-based bargaining, cultural intelligence in conflict resolution, and strategic relationship management. Whether you're mediating between competing departments, negotiating with external partners, or building consensus around strategic decisions, you'll develop the mindset and methods to succeed even when dynamics are complex and stakes are high.

Навыки, которые вы освоите

InfluencingNegotiationConflict ManagementLeadershipStrategic Decision-MakingCase StudiesRelationship ManagementCultural DiversityRelationship BuildingLeadership DevelopmentStakeholder ManagementIntercultural CompetenceMediationStrategic LeadershipStakeholder AnalysisStakeholder EngagementCultural Sensitivity

Программа курса

3 модулей · 22 учебных материалов

01Lesson 1: Strategic Foundations: Understanding Complex Negotiation Dynamics8 материалов
The Reorganization That Fractured LeadershipDIALOGUEWelcome to the Course: Course OverviewЧтениеIntroduction and WelcomeВидеоThe Strategic Negotiation Mindset: Beyond Win-WinВидео

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Преподаватель курса

Advanced Negotiation and Conflict Resolution for Leaders
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Обучение на Coursera

≈ 3.6 ч

3 модулей

Язык: Английский

Часть программы вашего университета
Mapping Complex Stakeholder DynamicsВидео
Strategic Scenario Analysis: Frameworks for Complex NegotiationsЧтение
HOL: Analyze a Multi-Stakeholder Negotiation ScenarioЗадание
Reflecting on Your Strategic Analysis ApproachDIALOGUE
02Lesson 2: Conflict Transformation: From Disputes to Collaboration6 материалов
The Neuroscience of Conflict: Understanding What Really HappensВидеоThe Mediation Mindset: Facilitating Solutions Without Taking SidesВидеоBuilding Consensus in Multi-Party DisputesЧтениеCultural Intelligence in Conflict ResolutionВидеоHOL: Facilitate a Multi-Party Conflict Resolution SessionЗаданиеReflecting on Your Facilitation ApproachDIALOGUE
03Lesson 3: Advanced Planning and Implementation8 материалов
Interest-Based Bargaining: Creating Value for All PartiesВидеоBuilding Your Negotiation and Influence SystemВидеоDesigning Your Personal Negotiation PlaybookЧтениеHOL: Create Your Comprehensive Negotiation and Conflict Resolution ToolkitЗаданиеReflecting on Your Leadership Development JourneyDIALOGUECongratulations and Continuous Learning JourneyВидеоProject: Negotiation and Conflict Resolution Leadership PortfolioЗаданиеAssessmentЗадание