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Advanced Supplier Quality, Risk, and Process Improvement · LearnSpace
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Advanced Supplier Quality, Risk, and Process Improvement

Курс от Coursera
Средний≈ 12.5 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This advanced course builds skills for post-award contract compliance, supplier performance analytics, and structured risk mitigation. You will extract key commercial clauses into contract summary sheets using checklists, compare performance and spend against contract baselines to quantify variance impacts, and build probability-impact heat maps to prioritize supplier risk. The course also covers designing and implementing corrective actions and continuous-improvement cycles to resolve recurring issues and measure impact. This module is oriented toward professionals who review contracts, analyze supplier delivery and financial performance, and lead remediation or optimization activities to improve supply chain reliability and contractual value realization.

Навыки, которые вы освоите

Continuous Improvement ProcessRisk MitigationContract ManagementSupplier Risk ManagementCorrective and Preventive Action (CAPA)Variance AnalysisService Level AgreementContract ReviewSupplier Performance ManagementRisk AnalysisRoot Cause AnalysisSupplier Quality ManagementVendor Relationship ManagementProcurementRisk ManagementVendor ContractsSupplier Relationship ManagementSupplier ManagementContract ComplianceContinuous Quality Improvement (CQI)

Программа курса

6 модулей · 53 учебных материалов

01Draft Commercial Contracts: Checklists9 материалов
Course Introduction: The Cost of AmbiguityDIALOGUEWhy Systematic Review Matters: The Hertz v. Accenture CaseВидеоAnatomy of a Commercial Agreement and The Power of ChecklistsЧтениеUnderstanding SLAs, Penalties, and TerminationВидео

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Professionals from the Industry

Преподаватель курса

Advanced Supplier Quality, Risk, and Process Improvement
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Обучение на Coursera

≈ 12.5 ч

6 модулей

Язык: Английский

Субтитры: Дари, Пушту

Часть программы вашего университета
A Guide to Drafting Summaries with AI ToolsЧтение
Interactive Risk ScenarioDIALOGUE
Creating a Commercial Summary SheetВидео
Knowledge Check: Pricing ClausesЗадание
Contract Review ToolkitЗадание
02Analyze Supplier Performance: Boost Success11 материалов
From Signed Deal to Contract NoncomplianceDIALOGUEThe $18,000 Problem: A Story of Late DeliveriesВидеоThe Power of SLAs: Setting Clear ExpectationsЧтениеYour Roadmap: Deconstructing Contract Terms, KPIs, and BaselinesВидеоFrom Static Terms to Dynamic MonitoringЧтениеHow to Find the Discrepancy: A Guide to Variance Analysis?ВидеоFrom Data to Diagnosis: A Framework for Variance AnalysisЧтениеHow to Calculate the True Cost of Service Failures?ВидеоQuick Check: Spot the OverchargeЗаданиеPreparing the Quarterly Business ReviewDIALOGUESupplier Performance AnalysisЗадание
03Evaluate and Mitigate Supplier Risk11 материалов
Course Introduction: Navigating Supply Chain UncertaintyDIALOGUEWhen the Chain Breaks: Lessons from Global DisruptionsВидеоA Framework for Seeing Trouble: Categorizing Supplier RisksЧтениеIntroducing the Risk Heat-Map: From Data to DecisionsВидеоA Toolkit of Mitigation StrategiesЧтениеBuilding Your First Risk Heat-MapВидеоQuantifying Uncertainty: How to Score Risk Probability and ImpactЧтениеChoosing Your Strategy: Matching Mitigations to High-Priority RisksВидеоHands-On Learning: Scoring and Plotting RisksЗаданиеDefending Your Mitigation PlanDIALOGUESupplier Risk Mitigation PlanЗадание
04Resolve Recurring Issues with Continuous Improvement14 материалов
Welcome: Why Fix What's Not 'Completely' Broken?DIALOGUEThe Real Cost of Recurring IssuesВидеоUnderstanding Continuous Improvement and Root Cause AnalysisЧтениеHow to Conduct a 5 Whys AnalysisВидеоHands-On Learning: The 5 Whys in ActionЗаданиеHands-On Learning: Spot the Root CauseЗаданиеThe Power of a Standardized FixВидеоFrom Analysis to Action: Corrective Actions and KPIsЧтениеHow to Build a Corrective Action PlanВидеоCreating a KPI Tracker: A Step-by-Step GuideЧтениеHands-On Learning: Draft a Corrective Action PlanЗаданиеDefending Your Solution and KPIsDIALOGUEHands-On Learning: Standardizing Invoice ProcessingЗаданиеContinuous Improvement ProjectЗадание
05GenAI for Contract and Performance Insights5 материалов
Can AI End Contract Blind Spots?DIALOGUEGenAI in Your Toolkit: Core Concepts and SafeguardsЧтениеCrafting Prompts for Supplier Discovery and Risk Scanning - Competence AssessmentDIALOGUEDraft a Contract Summary with GenAIЗаданиеAnalyze a Supplier Contract and Performance DataЗадание
06Contract-to-Performance Analysis3 материалов
Why This Project MattersЧтениеProject RequirementsЧтениеProject: Contract-to-Performance AnalysisЗадание