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Advanced Techniques for Strategic Account Management

Курс от LearnQuest

Средний≈ 4.9 чАнглийский

О курсе

Elevate your expertise as a trusted advisor and strategic partner through advanced account management practices driving sustainable growth. This course guides you through mapping account power structures, identifying opportunities for expansion, and mitigating risks with proactive, tech-enabled strategies. You'll learn to master cross-sell and upsell, manage sentiment, resolve conflict, and align internal and external resources—even in highly competitive or regulated markets. Modules draw from the latest research and real-world scenarios in India, the USA, and globally, accelerating your transition into high-value, long-term account management roles.

Программа курса

3 модулей · 43 учебных материалов

01Relationship Intelligence and Account Mapping16 материалов

Relationship Intelligence and Account Mapping - Introduction

Strategic Account ManagementВидео Relationship Intelligence and Account Mapping - IntroductionВидео Level-Set with the CoachDIALOGUE

Mapping and Leveraging Account Power Structures

Map Stakeholder InfluenceВидео

Учитесь у экспертов

LearnQuest Network

Преподаватель курса

Advanced Techniques for Strategic Account Management

О курсе

Навыки, которые вы освоите

Программа курса

Relationship Intelligence and Account Mapping - Introduction

Mapping and Leveraging Account Power Structures

Учитесь у экспертов

LearnQuest Network

Monitoring and Influencing Account Sentiment

Put it in Action: Relationship Intelligence and Account Mapping

Value Expansion—Cross-Selling, Upselling, and Renewal - Introduction

Opportunity Identification and Custom Solutions

Driving Competitive Account Growth

Put it in Action: Value Expansion—Cross-Selling, Upselling, and Renewal

Cross-Functional and Virtual Account Leadership - Introduction

Leading Account Teams for Maximum Impact

Virtual and Hybrid Account Management

Put it in Action: Cross-Functional and Virtual Account Leadership

Advanced Techniques for Strategic Account Management

О курсе

Навыки, которые вы освоите

Программа курса

Relationship Intelligence and Account Mapping - Introduction

Mapping and Leveraging Account Power Structures

Учитесь у экспертов

LearnQuest Network

Monitoring and Influencing Account Sentiment

Put it in Action: Relationship Intelligence and Account Mapping

Value Expansion—Cross-Selling, Upselling, and Renewal - Introduction

Opportunity Identification and Custom Solutions

Driving Competitive Account Growth

Put it in Action: Value Expansion—Cross-Selling, Upselling, and Renewal﻿

Cross-Functional and Virtual Account Leadership - Introduction

Leading Account Teams for Maximum Impact

Virtual and Hybrid Account Management

Put it in Action: Cross-Functional and Virtual Account Leadership

Put it in Action: Value Expansion—Cross-Selling, Upselling, and Renewal