courseraIT и технологии

Amazon Connect Console Fundamentals

Курс от Amazon Web Services

Начальный≈ 1.1 чАнглийский

О курсе

The self-service graphical interface in Amazon Connect makes it convenient for non-technical users to design contact flows, manage agents, and track performance metrics. This course will introduce you to the Amazon Connect console.

Навыки, которые вы освоите

Self Service Technologies Performance Metric Amazon Web Services Customer experience improvement No-Code Development Process Design Call Center Experience Performance Measurement

Программа курса

1 модулей · 2 учебных материалов

01Amazon Connect Console Fundamentals2 материалов

Amazon Connect Console FundamentalsВнешний инструмент Self-Reflective QuizЗадание

Учитесь у экспертов

AWS Instructor

Преподаватель курса