courseraПрограммирование

Amazon Connect Flows Fundamentals

Курс от Amazon Web Services

Начальный≈ 1.1 чАнглийский

О курсе

Amazon Connect flows help companies create, personalize, and automate end-to-end customer and agent self-service experiences across channels. Flows eliminate manual processes while reducing expensive development and operational costs. In this course, you will learn the benefits, typical use cases, and core concepts of flows. You will explore real-world implementation scenarios and identify key considerations to plan secure and cost-effective Amazon Connect flows implementations.

Навыки, которые вы освоите

Self Service Technologies Customer experience improvement Cost Containment Personalized Service Workflow Management Automation Business Process Improvement Process Improvement Amazon Web Services Cost Management

Программа курса

1 модулей · 2 учебных материалов

01Amazon Connect Flows Fundamentals2 материалов

Amazon Connect Flows FundamentalsВнешний инструмент Self-Reflective QuizЗадание

Учитесь у экспертов

AWS Instructor

Преподаватель курса