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Analytics Application & Insight · LearnSpace
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Analytics Application & Insight

Курс от Coursera
Продвинутый≈ 18.5 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course focuses on applying analytics techniques to real HR challenges. You'll learn to track workforce metrics, identify talent risks, analyze engagement drivers, and support data-informed decisions. You'll begin by building workforce dashboards using core HR metrics such as time-to-hire and absenteeism. You'll then analyze talent-management data to identify retention risks and high-potential employees. The course also introduces structured problem-solving methods, including root-cause analysis for workforce challenges. You’ll practice decision-making using weighted matrices and learn to measure engagement using survey data. A Generative AI literacy module demonstrates how AI tools can support analytics workflows and insight generation. The course concludes with a hands-on project building a workforce health dashboard. This course is ideal for professionals who want to move from reporting HR data to using analytics for decision-making and workforce planning.

Навыки, которые вы освоите

AnalyticsDashboardTalent ManagementRoot Cause AnalysisDecision MakingDashboard CreationProblem SolvingEmployee SurveysManagement ReportingData PresentationPerformance MetricGenerative AIHuman Resources Management and PlanningBusiness MetricsPeople AnalyticsWorkforce ManagementPredictive AnalyticsData-Driven Decision-MakingEmployee EngagementWorkforce Planning

Программа курса

8 модулей · 76 учебных материалов

01Visualize Workforce Metrics: Understanding Workforce Dashboard Metrics6 материалов
The Dashboard Says We're Fine—So Why Are We Losing People?DIALOGUETime-to-Hire: What the Clock Actually MeasuresВидеоAbsenteeism and Internal Mobility: Reading the Workforce Health SignalsВидеоThe Three Metrics Every Workforce Dashboard NeedsЧтение

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Professionals from the Industry

Преподаватель курса

Analytics Application & Insight
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Обучение откроется на Coursera
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Обучение на Coursera

≈ 18.5 ч

8 модулей

Язык: Английский

Часть программы вашего университета
Importing Your HRIS Export: From CSV to Dashboard DataВидео
The VP Wants to Add More MetricsDIALOGUE
02Visualize Workforce Metrics: Building Your Workforce Dashboard7 материалов
Mapping Fields to Widgets: Making Your Data VisibleВидеоThe Dashboard Shows Improvement—But Managers Don't Believe ItDIALOGUEPresenting Dashboard Insights: The 'So What?' Behind the NumbersЧтениеThe Complete Dashboard: Import, Map, Interpret, CommunicateВидеоWalk the CEO Through Your Workforce DashboardDIALOGUEFinal AssessmentЗаданиеCareer Resources: Building Your People Analytics Practice: Resources & Next StepsЧтение
03Identify Talent Risks14 материалов

The Talent-Management Cycle: Where Risk Begins

Why Did We Lose Our Best Project Manager?DIALOGUEThe Talent-Management Cycle: Where Flight Risk LivesВидеоWhy High Potentials Are High RisksВидеоFrom Cycle Stages to Risk Signals: What the Data Actually ShowsЧтениеOpening the Dataset: Your First Look at Vantage Logistics (fictitious)ВидеоThe VP Wants Names by Thursday—Where Do You Start?DIALOGUEIdentify Talent Risks: Review & ReflectionЗадание

Flagging and Documenting Risk: From Data to Decisions

From Patterns to Flags: Making the CallВидеоYour Flags Need Explanations—What Do You Write?DIALOGUEWriting Risk Explanations That Drive ActionЧтениеThe Complete Workflow: From Dataset to Defended AssessmentВидеоPresent Your Assessment: The VP Has ConcernsDIALOGUEFinal AssessmentЗадание
04Solve HR Problems14 материалов

Understanding Root-Cause Analysis: From Symptoms to Drivers

Why Absence Spikes Are Symptoms, Not AnswersВидеоThe Fishbone Diagram: Organizing Causes into CategoriesВидеоFrom Symptom to Structure: Preparing Your Fishbone AnalysisЧтениеWhy Is the Claims Team Calling In Sick?DIALOGUEBuilding Your Fishbone in Miro: Your First FishboneВидеоYour Branches Are Empty—Which Causes Go Where?DIALOGUERoot Cause Analysis: Review & ReflectionЗадание

Completing and Documenting Your Root-Cause Analysis

From Branches to Priorities: Which Causes Matter Most?ВидеоYour Reflection Needs to Explain WHY the Fishbone WorkedDIALOGUEWriting Reflections That Prove UnderstandingЧтениеUsing AI to Draft Your Reflection: Complete WorkflowВидеоPresent Your Analysis: Leadership Wants to ActDIALOGUEFinal AssessmentЗадание
05Make Data Decisions13 материалов

Understanding Promotion Decision Inputs

Your Top Performer Wants the Promotion—But the Data Says OtherwiseDIALOGUEPerformance Score: What It Captures and What It MissesВидеоTenure and Potential: The Other Inputs That MatterВидеоThe Three Inputs That Should Drive Promotion DecisionsЧтениеBuilding a Weighted Decision Matrix: Setting Up the FrameworkВидеоThe CEO's Nephew Is in the Candidate PoolDIALOGUE

Building and Using a Decision Matrix

Applying Weights: When Performance Matters More (or Less)ВидеоThe Matrix Says A—But Your Gut Says BDIALOGUECommunicating Promotion Decisions: To the Winner and the OthersЧтениеThe Complete Matrix: From Scores to RecommendationВидеоPresent Your Promotion Recommendation to the CommitteeDIALOGUEFinal AssessmentЗадание
06Measure Engagement Drivers13 материалов

Understanding the Engagement Index

Can You Defend Your Engagement Approach?DIALOGUEThe Three Pillars of an Engagement IndexВидеоWhy Participation Rate Is Your Trust IndicatorВидеоFrom Survey Responses to Engagement IndexЧтениеBuilding Your Engagement CalculatorВидеоWhen Participation Is LowDIALOGUE

From Index to Action

Identifying Your Focus AreasВидеоChoosing Between Competing DriversDIALOGUEDocumenting Engagement Findings for StakeholdersЧтениеThe Complete Workflow: From Data to Documented RecommendationВидеоPresent Your Engagement Analysis to LeadershipDIALOGUE Final AssessmentЗадание
07GenAI Literacy: AI-Assisted People Analytics 6 материалов
AI as Your Analytics Co-PilotВидеоAI Tools for People Analytics TasksВидеоAI Prompting Best Practices for HR AnalyticsЧтениеUsing AI to Accelerate Analytics WorkflowsВидеоHands-on Activity: AI-Augmented Analysis ЗаданиеAI Literacy for People Analytics Задание
08Project Module: Workforce Health Dashboard3 материалов
Workforce Health Dashboard— Overview & InstructionsЧтениеRequirements & SpecificationsЧтениеProject Module: Workforce Health Dashboard Задание
Building Your Talent Risk Analytics Practice: Resources & Next StepsЧтение
Building Your Root-Cause Analysis Practice: Resources & Next StepsЧтение
Building Your People Analytics Practice: Resources & Next StepsЧтение
Building Your People Analytics Practice: Resources & Next StepsЧтение