courseraБизнес

Professional Skills: Applied Empathy

Курс от Arizona State University

Начальный≈ 3.2 чАнглийский

О курсе

Build stronger relationships, boost resilience, and improve communication through the power of empathy — starting with yourself. Empathy is more than a personal skill — it’s a vital tool for understanding yourself and others in today’s fast-paced world. Applied Empathy, taught by Dr. Shari Collins of the ASU School of Humanities, explores how empathy fuels emotional intelligence, strengthens leadership, and improves personal and professional interactions. This self-paced course offers actionable strategies, mindfulness practices, and reflective exercises that help you better connect with other people and with your own needs.

Навыки, которые вы освоите

Empathy Leadership Self-Awareness Interpersonal Communications Recognizing Others Verbal Communication Skills Active Listening Compassion Mindfulness Relationship Building Conflict Management Personal Development Empathy & Emotional Intelligence Resilience Emotional Intelligence

Программа курса

4 модулей · 26 учебных материалов

01Listening with empathy8 материалов

Lesson 1

Listening with empathy: Causes and resourcesPLUGIN Listening with empathy: Using your reflective empathyPLUGIN Practice the solution: Listening with empathyPLUGIN Job aid: Steps for empathetic listeningPLUGIN

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Преподаватель курса