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Assertiveness - Difficult People & Games Players · LearnSpace
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Assertiveness - Difficult People & Games Players

Курс от Chris Croft Training
Уровень не указан≈ 11.8 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Chris Croft is an international speaker, and widely published author, who has been teaching Happiness, Leadership and Assertiveness to companies for over 20 years. He now combines his business and personal experience into a practical course about overcoming Difficult People. He's taught all over the world, as well as hundreds of thousands of people online, and has an entertaining and practical teaching style. Do you have difficult people in your life? People who make you feel insecure, angry, or undermined? People who you seemingly can’t ever say the right thing to do and always criticise or trap you? These people might be in your home or work life but I am sure you will know some! Overcome Difficult People is a practical programme designed to help you easily and calmly deal with Games Players using assertiveness, honesty and disarming techniques. My goal is for you to feel happy, confident and in control even in difficult relationships and manipulative interactions. This programme uses 100% practical tools and techniques to help you conquer difficult situations. We look at 20 different types of Games Players (most of whom I’m sure you will have met during your life) and then 6 practical methods to disarm them immediately and regain your confidence and control. Being in a conversation or relationship with a Games Player is very circular, frustrating, and often hurtful, so this course will help you break that loop and finally feel calm and free! That annoying neighbour who won’t stop criticising you, or the frustrating colleague who asks for constant advice and then tells you none of it will work….? Yep - they’re all in the Games Player theory! Games Player theory is entertaining and memorable - investigating negative manipulative techniques like Poor Me, Blemish, Mine’s Better, Only Joking and Sulking, plus lots more. We look at family dynamics, aggression, and reasons why perfectly good people might play games… possibly even you do without realising! Then we detail exactly what you can say or do: like how to be Assertive, ways to live with these people comfortably, how to play the game back (and better!), and more. Every single videos uses real life examples and give practical tools you can use right away to regain control against manipulative conversations. By discovering practical tools to overcome Difficult People, not only will you benefit from feeling calm, happy and in control, you’ll have finally worked out which people are toxic in your life, and why that one acquaintance always got under your skin. Say goodbye to stress, manipulation and unhappiness. This course WILL change your relationships at work and at home.... if you let it!

Навыки, которые вы освоите

AssertivenessConflict ManagementCommunicationPersuasive CommunicationInfluencingBusiness CommunicationNon-Verbal CommunicationNegotiationCommunication DisordersCustomer Complaint ResolutionInterpersonal CommunicationsHuman ResourcesEmployee RelationsPersonal Development

Программа курса

5 модулей · 85 учебных материалов

01Understanding Assertiveness12 материалов
Welcome to the courseВидеоIntroductionВидеоParent - Adult - ChildВидеоDiscuss: Do You Relate More to Parent - Adult - or Child?Обсуждение

Учитесь у экспертов

Chris Croft

Преподаватель курса

Assertiveness - Difficult People & Games Players
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Обучение на Coursera

≈ 11.8 ч

5 модулей

Язык: Английский

Субтитры: Французский, Бразильский португальский, Немецкий, Индонезийский, Испанский

Часть программы вашего университета
Think about your own modesDIALOGUE
Belief Systems: OK - Not OKВидео
Applying a fresh world viewЧтение
The difference between aggression and assertivenessВидео
Discuss: How Do You Define the Difference Between Aggression and Assertiveness?Обсуждение
Fight or FlightЧтение
Wrap UpВидео
Understanding AssertivenessЗадание
02Applied Assertiveness12 материалов
Handling Everyday PutdownsВидеоOutsmarting verbal aggressionЧтениеHandling verbal aggressionDIALOGUEAssertive phrases to use in conversationsЧтениеScripts - building your confidenceВидеоRewriting your personal scriptsЧтениеDiscuss: Share a New Script You'd Like to TryОбсуждениеYour Brain Doesn't Know What's Good for You {video}ЧтениеEscalating from the "one off" to challenging a habitВидеоBeing assertive in meetings {video}ЧтениеReview your progressЗаданиеOptional - Assertiveness skills in detailЧтение
03What are game players?10 материалов
IntroductionВидеоWhat's a Game?ВидеоGames players within familiesВидеоDiscuss: Do You Have a Family Member Who Plays Games?ОбсуждениеThree Starting PositionsВидеоWhy do people Play Games?ВидеоSociopaths or Psychopaths {video}ЧтениеThe difference between games and simple bad behaviorЗаданиеWrap UpВидеоWhat are game players?Задание
0420 Games People Play32 материалов
IntroductionВидеоGames Players - overview of the triangleЧтениеDrama Triangles - for taking notes during the coming videosЧтение Only Trying to HelpВидеоYes ButВидеоInteracting with a games playerDIALOGUEBlemishВидеоLet's You and Them FightВидео HarriedВидеоKick MeВидеоWooden LegВидеоBrown Stamp CollectorsВидеоGold Stamp CollectorsВидеоOnly JokingВидеоSchlemielВидеоQuick challengeDIALOGUEAin't it AwfulВидеоSee what you made me doВидеоNow I've got youВидеоGrudgesВидеоSulkingВидеоIf it weren't for youВидеоMaybe = YesВидеоMine's BetterВидеоPatronisingВидео20 Games People PlayЧтениеDiscuss: Give An Example Situation of a Game You've WitnessedОбсуждениеStatements that are GameyВидеоDownloadable summary of statementsЧтениеThe Games You Play And WhyЧтениеWhich game?DIALOGUEReview your progressЗадание
05Solutions to interacting with games players19 материалов
IntroductionВидеоHow to Overcome Games PlayersЧтениеOption 1 - WithdrawВидеоOption 2 - Live With ItВидеоOption 3 - Remain AdultВидеоOption 4 - Be AssertiveВидеоHow to handle aggressive behaviourЧтение Option 5 - Expose the GameВидеоOption 6 - Play the GameВидеоReflecting on real life games playersDIALOGUEHow to Handle Games PlayersЧтениеCreate An Action PlanЧтениеDiscuss: Share an Action You're Going to TakeОбсуждениеWrap UpВидеоReview your progressЗаданиеConclusionВидеоInstant guide to assertivenessЧтениеRefresher - everything in 8 minutes! {video}ЧтениеSolutionsЗадание