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Audience & Attribution Analytics

Курс от Coursera
Начальный≈ 6.6 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Understand how audiences behave across the customer journey and learn how to measure the impact of marketing touchpoints more accurately. In this course, you’ll use cohort analysis, segmentation techniques, and attribution models to uncover patterns in user behavior and evaluate marketing effectiveness across channels. You’ll learn how to build and interpret cohort analyses to measure retention, churn, and lifetime value over time. You’ll also compare audience segments using behavioral, demographic, and acquisition data to identify high-value customer groups and conversion opportunities. In addition, you’ll evaluate multiple attribution models—including first-click, last-click, linear, and data-driven attribution—to understand how channels contribute to conversions throughout the customer journey. By the end of the course, you’ll be able to analyze audience behavior, improve reporting accuracy, and make smarter budget allocation decisions using attribution insights.

Навыки, которые вы освоите

Customer RetentionCustomer EngagementMarketing BudgetsCross-Channel MarketingJourney MappingMarketing EffectivenessMarketing AnalyticsTrend AnalysisStakeholder EngagementReturn On InvestmentCustomer InsightsMarketing ChannelPerformance AnalysisTarget AudienceCustomer Success ManagementPaid mediaData-Driven MarketingCustomer AnalysisConversion Funnel AnalysisBudgeting

Программа курса

7 модулей · 46 учебных материалов

01Cohorts: Measure Retention and Churn6 материалов
The Retention EngineВидеоReading a Cohort TableВидеоSteps to Build a Cohort ReportЧтениеHands-On Activity: Build a Monthly Retention TableЗадание

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Professionals from the Industry

Преподаватель курса

Audience & Attribution Analytics
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 6.6 ч

7 модулей

Язык: Английский

Часть программы вашего университета
Exemplar for Hands-On Activity: Build a Monthly Retention TableЧтение
Knowledge Check: Cohort MechanicsЗадание
02Analysis: Identify Success Indicators7 материалов
The "Aha!" MomentDIALOGUECorrelating Behavior With LTV (Life Time Value)ЧтениеDemo: Analyzing Segmented CohortsВидеоHands-On Activity: Propose a Retention StrategyЗаданиеExemplar for Hands-On Activity: Propose a Retention StrategyЧтениеKnowledge Check: Strategy AlignmentЗаданиеGraded Quiz: Cohort AnalysisЗадание
03Compare User Behavior with Segments: Apply Built-In Segments for Metric Comparison8 материалов
How Segmentation transforms Marketing PerformanceВидеоSegment Types and Comparison MethodologiesЧтениеUnderstanding Analytics Segments and Metric ComparisonВидеоAnalytics Platform Navigation GuideЧтениеStep-by-Step Segment Comparison ProcessВидеоInterpreting Segment Performance VariationsЧтениеFrom Segment Reports to Strategic Marketing IntelligenceDIALOGUESegment Application and Comparison - Knowledge CheckЗадание
04Compare User Behavior with Segments: Analyze Behavioral Differences and Document Insights8 материалов
How Engagement Rate Analysis Drives Marketing SuccessВидеоAdvanced engagement Rate Analysis TechniquesВидеоProfessional Documentation Standards for Behavioral AnalysisЧтениеConducting Professional engagement Rate Differential AnalysisВидеоFrom Engagement Metrics to Strategic Performance IntelligenceDIALOGUEHands-On Activity: Professional Segment Analysis Documentation ProjectЗаданиеEngagement Rate Analysis and Documentation - Knowledge CheckЗаданиеComprehensive User Behavior Segment AnalysisЗадание
05Models: Evaluate Channel Contribution6 материалов
Who Gets the Credit?ВидеоThe Attribution SpectrumВидеоPerforming an Attribution ComparisonЧтениеHands-On Activity: Compare Model OutcomesЗаданиеExemplar for Hands-On Activity: Compare Model OutcomesЧтениеKnowledge Check: Model EvaluationЗадание
06Insights: Refine Budget Decisions7 материалов
The "Unprofitable" Channel That Saved the CompanyDIALOGUEAdjusted ROAS and CPAВидеоPresenting Attribution to StakeholdersЧтениеHands-On Activity: Refine a Cross-Channel BudgetЗаданиеExemplar for Hands-On Activity: Refine a Cross-Channel BudgetЧтениеKnowledge Check: Attribution StrategyЗаданиеGraded Quiz: Attribution ModelingЗадание
07Project Module: Audience Journey Mapping4 материалов
Why This Project MattersЧтениеProject RequirementsЧтениеHow to Run a Full-Journey AuditЧтениеProject: The Full-Journey AuditЗадание