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Audience Management & Compliance · LearnSpace
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Audience Management & Compliance

Курс от Coursera
Начальный≈ 12.5 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Build the audience management skills that separate strategic email marketers from one-campaign executors. In this course, you'll learn how to segment subscriber lists using demographic and behavioral data, apply list hygiene practices that protect deliverability, and integrate CRM contact data with your email platform so your lists stay accurate and up to date. You'll also develop the compliance knowledge you need to operate confidently within email marketing regulations—including consent management and unsubscribe handling—so every campaign you send is both effective and legally sound. By the end, you'll have created a comprehensive audience management plan: a portfolio-ready deliverable that demonstrates your ability to design and maintain email systems that drive real business results. Whether you're building toward a role in email marketing, CRM management, or digital marketing broadly, these skills show employers you can think and operate at a strategic level. Tools covered include Mailchimp, Gmail, and industry-standard list management and compliance practices.

Навыки, которые вы освоите

Email MarketingCompliance ManagementPerformance AnalysisTarget AudienceCustomer Relationship Management (CRM) SoftwareCustomer Relationship ManagementRegulation and Legal ComplianceCompliance AuditingBehavioral EconomicsProject DesignCustomer Data ManagementCampaign ManagementCustomer AnalysisGmailManagement AccountingDriving engagementPersonalized CampaignsPerformance MeasurementRegulatory ComplianceCustomer Engagement

Программа курса

13 модулей · 83 учебных материалов

01Understanding Email Segmentation6 материалов
The Business Case for SegmentationВидеоTypes of Email SegmentationВидеоSegmentation Strategy GuideЧтениеImplementing Demographic Segmentation: How Industry Leaders Create Personalized Email ExperiencesЧтение

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Professionals from the Industry

Преподаватель курса

Audience Management & Compliance
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 12.5 ч

13 модулей

Язык: Английский

Субтитры: Дари, Пушту

Часть программы вашего университета
Segmentation PlanningDIALOGUE
Email Segmentation FundamentalsЗадание
02Creating Demographic Segments in MailChimp8 материалов
Demographic Segmentation: The Perfect Starting PointВидеоMailChimp Segmentation ToolsВидеоData Collection for Effective SegmentationЧтениеSetting Up Basic Segments in MailChimp - Part 1ВидеоSetting Up Basic Segments in MailChimp - Part 2ВидеоCreate a Demographic SegmentЗаданиеCreating Segments in MailChimpЗаданиеCourse Assessment: Email Segmentation MasteryЗадание
03Understanding Subscriber Activity and Inactivity6 материалов
How List Hygiene Impacts DeliverabilityВидеоActive vs. Inactive SubscribersВидеоThe Cost of Inactive SubscribersЧтениеBuilding Subscriber Activity Classification NetworksЧтениеSubscriber Activity AnalysisЗаданиеSubscriber Activity ClassificationЗадание
04Re-engagement and List Cleaning Strategies8 материалов
The Re-engagement OpportunityВидеоRe-engagement Campaign StrategiesВидеоList Cleaning Best PracticesЧтениеBuilding Re-engagement Campaign SegmentsВидеоCreating a Re-engagement Campaign - Part 2ВидеоRe-engagement Campaign PlanningЗаданиеRe-engagement and List Cleaning Best PracticesЗаданиеClean Lists for Delivery - Final AssessmentЗадание
05Understanding CRM-Email Integration Benefits6 материалов
The Power of Connected Customer DataВидеоCRM and Email Integration FundamentalsВидеоBenefits of CRM-Email IntegrationЧтениеPodcast: Exploring CRM-Email Integration OptionsЧтениеIntegration Benefit AnalysisDIALOGUECRM-Email Integration FundamentalsЗадание
06Syncing Gmail Contacts with MailChimp6 материалов
Maintaining Synchronized Contact RecordsВидеоGmail and MailChimp Connection MethodsВидеоBest Practices for Contact SynchronizationЧтениеPodcast: Importing Google Contacts to MailChimp - Complete ProcessЧтениеGmail-MailChimp SynchronizationЗаданиеCRM Integration & Contact Synchronization - Course AssessmentЗадание
07Email Marketing Regulations Overview6 материалов
The High Cost of Non-ComplianceВидеоKey Email Marketing RegulationsВидеоEmail Compliance Requirements ComparisonЧтениеPodcast: Identifying Compliance Elements in EmailsЧтениеRegulation IdentificationDIALOGUEEmail Marketing RegulationsЗадание
08Implementing Email Compliance Requirements7 материалов
Building Compliance Into Your ProcessВидеоEmail Compliance ChecklistВидеоEmail Template Compliance GuideЧтениеPodcast: Conducting a Compliance CheckЧтениеEmail Compliance AuditЗаданиеEmail Compliance ImplementationЗаданиеEmail Marketing Compliance - Course AssessmentЗадание
09Advanced Segmentation Strategies6 материалов
The ROI of Advanced SegmentationВидеоBeyond Basic Segments: Behavioral and Hybrid TargetingВидеоBuilding a Segmentation StrategyЧтениеCreating Advanced Segments in MailChimpВидеоAdvanced Segment Development WorkshopЗаданиеAdvanced Segmentation Strategies AssessmentЗадание
10Measuring and Refining Segment Performance7 материалов
The Continuous Improvement MindsetВидеоKey Metrics for Segment AnalysisВидеоQuarterly Segment Review ProcessЧтениеInterpreting Segment Performance Metrics for Strategic OptimizationDIALOGUESegment Performance Analysis WorkshopЗаданиеSegment Analysis and Optimization AssessmentЗаданиеTarget Lists with Segmentation - Course AssessmentЗадание
11List Management - Foundation6 материалов
Why List Hygiene Drives Email Marketing SuccessВидеоEmail List Hygiene Fundamentals and Best PracticesЧтениеIdentifying Problem Contacts Using Email Platform AnalyticsВидеоStrategic List Cleaning Decision FrameworkDIALOGUEComplete List Hygiene Audit ImplementationЗаданиеList Hygiene Fundamentals AssessmentЗадание
12Deliverability Evaluation - Core Application7 материалов
Understanding Deliverability Impact Through Real-World ScenariosDIALOGUEEssential Deliverability KPIs for List Maintenance SuccessВидеоAnalyzing Deliverability Reports for Optimization InsightsВидеоStrategic KPI Analysis and Optimization Plan DevelopmentЗаданиеAdvanced Optimization Strategy DevelopmentDIALOGUEDeliverability KPI Analysis and OptimizationЗаданиеComplete Email List Hygiene and Deliverability Mastery AssessmentЗадание
13Project: Audience Management & Compliance4 материалов
Why This Project MattersЧтениеProject RequirementsЧтениеAssignment: Email Audience Management PlanЧтениеGraded Quiz: Email Audience Management PlanЗадание