К содержимому
learnspaceYOUR NEXT CHAPTER
ПРОСТРАНСТВО ОБУЧЕНИЯ
ГлавнаяКаталог курсовМоё обучениеCoursera

Знания без границ

Учитесь у лучших университетов и компаний мира.

Открыть Coursera
Интеграция
Пространство университета
Моё пространствоСтраница курса
↵
ЯЛичный кабинетСтудент
© 2026 LearnSpaceКаждый день — возможность узнать больше.Помощь
B2B Sales Foundations For Complex Deals · LearnSpace
Назад в каталог
courseraБизнес

B2B Sales Foundations For Complex Deals

Курс от The Expert Academy
Средний≈ 12.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course is designed for professionals who want to build strong foundations for selling complex products and services in modern B2B environments. It is particularly suited to sales professionals, account managers and client-facing roles who are early in their B2B sales journey or transitioning into more complex, multi-stakeholder sales contexts. In this course, you will build the core skills required to communicate value with clarity, engage buyers with confidence and navigate early-stage sales conversations that set enterprise opportunities up for success. You’ll develop strong foundations in consultative selling, trust-building and negotiation psychology, helping you understand how buyers think and make decisions across long sales cycles and multiple stakeholders. You’ll practise structured discovery and questioning techniques to uncover real customer needs, qualify opportunities effectively and avoid costly misalignment early in the sales process. The course also strengthens your ability to influence and collaborate with cross-functional stakeholders, ensuring sales conversations are supported by the right internal expertise and momentum. Throughout the course, practical frameworks and real-world examples help you translate theory into confident action. By the end of this course, you’ll be equipped to approach B2B sales conversations with greater clarity, credibility and control, creating early momentum and preparing you for more advanced enterprise-selling challenges.

Навыки, которые вы освоите

NegotiationSales StrategyStakeholder EngagementEnterprise SalesSales ManagementSalesBusiness CommunicationCommunicationConsultative SellingConflict ManagementB2B SalesRapport BuildingProspecting and QualificationMatrix ManagementPsychologyPersuasive CommunicationStakeholder CommunicationsProfessional Development

Программа курса

6 модулей · 103 учебных материалов

01Sales Skills: Value Creation, Buyer Confidence And Deal Momentum23 материалов

Lesson

Lesson Descriptions: Value Creation, Buyer Confidence And Deal MomentumЧтениеWhat You Will Learn On This CourseВидеоWho Is Philip Hesketh?ВидеоThe Number One Universal Killer Question In SellingВидео

Учитесь у экспертов

The Expert Academy

Преподаватель курса

B2B Sales Foundations For Complex Deals
В каталоге вашей программы

Инвестируйте в себя

Новые знания — в удобное для вас время.

Начать на Coursera

Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 12.1 ч

6 модулей

Язык: Английский

Часть программы вашего университета
The Importance Of Establishing The Client's ExpectationsВидео
How To Close The Sale Without Sounding Like A SalesmanВидео
People Buy Emotionally And Justify Logically - What To Do About ItВидео
Don’t Assume You Know The Buyer’s PrioritiesВидео
How To Unearth The Buyer’s Strategic NeedsВидео
The Importance Of ImplicationsВидео
Being Prepared For ObjectionsВидео
Applying Value Creation And Buyer Confidence TechniquesЗадание
The Most Common Objections And How To Handle ThemВидео
How To Get People To Choose What You Want Them ToВидео
What Buyers Say And What They Really MeanВидео
What Does Value For Money Really Mean?Видео
Five Proven Techniques To Save Money And Make MoneyВидео
The Words: ‘Typically’, ‘Realistically’, ‘Currently’, ‘Given’ And ‘Yet’Видео
Justifying Your Price - The Power Of OneВидео
The Final ‘Killer Questions’ That Allow You To Negotiate More SuccessfullyВидео
Value Creation And Buyer Confidence Knowledge CheckЗадание
Handling Early Price QuestionsDIALOGUE
Project: Preparing And Leading Effective Sales ConversationsЧтение
02Sales Execution: Influence, Commercial Value And Sustained Growth22 материалов
Lesson Descriptions: Influence And Commercial ValueЧтениеThe Real Meaning Of ‘Win-Win’ВидеоThe Rules For DiscountingВидеоHow To Hold A High PriceВидеоHow To Increase Average OrderВидеоThe Compromise EffectВидеоApplying Sales Influence And Commercial Value TechniquesЗаданиеAll You Need To Know About Time ManagementВидеоRecognising The Moment That Matters And The Role Of ‘Enough’ВидеоWhat To Do When It Starts Going WrongВидеоHow To Understand Other People - Can You Clarify?ВидеоHow To Build Your Reputation And Get Your Client To Feel Indebted To YouВидеоSelling In The Long Term And Being RecommendedВидеоHow To Deliver A Great PresentationВидеоWhy PowerPoint Doesn’t Work And What To Do With ItВидеоHow Memory WorksВидеоHow To Tell Your Own Stories Well So People Warm To YouВидеоThe Three Key Things About PresentingВидеоWhat We've Covered So FarВидеоSales Influence And Commercial Value Knowledge CheckЗаданиеAsking Questions That Uncover Real NeedsDIALOGUEProject: Recognising And Acting On Moments That MatterЧтение
03Sales Skills: Learn Proven Sales Techniques To Confidently Close More Deals23 материалов
Lesson Descriptions: Sales Techniques To Close More DealsЧтениеIntroductionВидеоEverybody SellsВидеоTaking The Fear Out Of SellingВидеоThought Exercise: Gut FeelВидеоYou Need To BelieveВидеоExercise: Jumping In The Customer’s ShoesВидеоApplying Virtual Closing And Objection Handling TechniquesЗаданиеDon't Focus On ClosingВидеоABC (Attunement, Buoyancy And Clarity)ВидеоDid You Always Dream of Being in Sales?ВидеоExercise: The NotebookВидеоMaslow's Hierarchy Of NeedsВидеоLearning From Coca-ColaВидеоWhy The Buyer's State Of Mind MattersВидеоWhy Your State Of Mind MattersВидеоMood FluctuationsВидеоThe Customer's Decision-Making ProcessВидеоExercise: What Is The Customer Thinking?ВидеоPrepare, Connect, Probe, Match, Agree, CloseВидеоChecklistВидеоVirtual Closing And Objection Handling Knowledge CheckЗаданиеProject: Mindful Sales ConnectionЧтение
04Business Psychology: Build Trust In Sales And Close Deals With Confidence11 материалов
Lesson Descriptions: Building Trust In Sales Using Business PsychologyЧтениеWorksheets: Collaborative Negotiation And Stakeholder AlignmentЧтениеBuilding Rapport And Trust In Sales RelationshipsВидеоNegotiation PsychologyВидеоApplying Trust-Building And Influence Techniques In SalesЗаданиеUnderstanding Buyer BehaviourВидеоConfidence And Resilience In SalesВидеоNeuroscience Of Decision MakingВидеоOvercoming ObjectionsВидеоBusiness Psychology And Sales Trust Knowledge CheckЗаданиеProject: Craft Your Perfect Sales PitchЧтение
05Business Psychology: Adopt Proven Negotiation Techniques To Get What You Want11 материалов
Lesson Descriptions: Negotiation Psychology And Buyer MotivationЧтениеWorksheets: Negotiation Psychology And Buyer MotivationЧтениеNegotiation Styles And StrategiesВидеоCognitive Biases In NegotiationВидеоEmotional Intelligence In NegotiationВидеоPower Dynamics In Negotiation ВидеоApplying Negotiation Techniques In Sales ConversationsЗаданиеCross-Cultural NegotiationВидео Ethical Considerations In Negotiation ВидеоNegotiation Techniques Knowledge CheckЗаданиеProject: Mastering Negotiation SkillsЧтение
06Negotiation: Use Collaborative Strategies To Maximise Sales Success And Build Customer Relationships13 материалов
Lesson Descriptions: Collaborative Negotiation Strategies For Sales SuccessЧтениеWorksheets: Collaborative Negotiation And Relationship BuildingЧтениеIntroductionВидеоPreparation, Preparation, PreparationВидеоBuilding Rapport And Active Listening In The Discussion PhaseВидеоCrafting Irresistible Proposals Using Creative VariablesВидеоApplying Collaborative Negotiation TechniquesЗаданиеNavigating The Bargaining TableВидеоClosing The Deal With ConfidenceВидеоDeveloping A Win-Win MindsetВидеоCollaborative Negotiation Knowledge CheckЗаданиеProject: Collaborative Negotiation Strategy And ReflectionЧтениеAlex Morgan, Enterprise Procurement And Finance StakeholderDIALOGUE