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Business English: Planning & Negotiating · LearnSpace
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Business English: Planning & Negotiating

Курс от University of Washington
Средний≈ 35.5 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event. Course Learning Objectives • Negotiate strategically in formal and informal settings • Identify and resolve customer issues after a negotiation has taken place • Evaluate and compare services and features of two venues • Plan a business event using negotiation skills • Write an announcement for a business event after selecting a venue

Навыки, которые вы освоите

Business CommunicationNegotiationProposal DevelopmentCommunication StrategiesVocabularyEvent PlanningVerbal Communication SkillsPlanningOral ExpressionWritingOral ComprehensionCustomer Complaint ResolutionBusiness WritingDecision MakingEvents and ConferencesEvent ManagementLanguage Competency

Программа курса

4 модулей · 109 учебных материалов

01Week 1: Exchanging Information31 материалов

Lesson 1: Leaving A Voicemail

Video: Introduction to Wendy Asplin, Instructor for Course 3ВидеоVideo: Course OverviewВидеоRead MeЧтениеVideo: Leaving a VoicemailВидео

Учитесь у экспертов

Richard Moore

Extension Lecturer, International & English Language Programs

Wendy Asplin

Extension Lecturer, International & English Language Programs

Business English: Planning & Negotiating
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≈ 35.5 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Монгольский, Венгерский, Польский

Часть программы вашего университета
Guidelines for Leaving a VoicemailЗадание
Video: Content and Vocabulary for Leaving a VoicemailВидео
Vocabulary in a VoicemailЗадание
Record and Review Voicemail MessageВзаимная проверка
Lesson Vocabulary ListЧтение

Lesson 2: Describing And Comparing

Video: Describing a Service, Part 1ВидеоVideo: Interview with Holly Reynolds, Edgewater HotelВидеоHolly Reynolds, Edgewater HotelЗаданиеThe Edgewater HotelЧтениеThe Edgewater HotelЗаданиеVideo: Describing a Service, Part 2ВидеоDescribing a ServiceЗаданиеVideo: Comparing Services, Part 1ВидеоScenario: Comparing VenuesВидеоVideo: Comparing Services, Part 2ВидеоLanguage of ComparisonЗаданиеLesson Vocabulary ListЧтение

Lesson 3: Making and Communicating Decisions

Video: Making DecisionsВидеоScenario: Making a Decision 1ВидеоVideo: VocabularyВидеоScenario: Making a Decision, 2ВидеоVideo: Scenario SummaryВидеоFinishing SentencesЗаданиеVideo: Communicating DecisionsВидеоGiving Reasons in EmailЗаданиеEmail on Choice of VenuesВзаимная проверкаLesson Vocabulary ListЧтение
02Week 2: Negotiating31 материалов

Lesson 1: Negotiating Effectively

Video: Introduction to Negotiating EffectivelyВидеоVideo: Interview with Dan Poston, Assistant Dean, UW Foster School Of BusinessВидеоInterview with Dan PostonЗаданиеVideo: Negotiation StrategiesВидеоScenario: Phone Call #1ВидеоScenario: Phone Call #2ВидеоVideo: Successful NegotiationВидеоVideo: Cultural Differences in NegotiationВидеоDiscussion Forum: Negotiations and CultureОбсуждениеNegotiating Guidelines and VocabularyЗаданиеVideo: SummaryВидеоLesson Vocabulary ListЧтение

Lesson 2: Negotiating Language & Proposals

Video: Negotiating LanguageВидеоMaking Proposals VocabularyЗаданиеScenario: Making a ProposalВидеоVideo: Details of a ProposalВидеоVideo: Negotiation GuidelinesВидеоProposals, Counter Offers, and ConcessionsЗадание

Lesson 3: Negotiating by Email

Video: Guidelines and Language Negotiating by EmailВидеоNegotiating by EmailЗаданиеVideo: Being Clear in Negotiations by EmailВидеоEmail Negotiations VocabularyЗаданиеLesson Vocabulary ListЧтениеWriting Emails in a NegotiationВзаимная проверка
03Week 3: Handling Problems24 материалов

Lesson 1: Describing a Problem

Video: Handling ProblemsВидеоDescribing ProblemsВидеоGuidelines for Describing ProblemsЗаданиеVideo: Language and Guidelines for Describing a ProblemВидеоLanguage for Describing ProblemsЗаданиеVoicemail Describing a ProblemВзаимная проверкаLesson Vocabulary ListЧтение

Lesson 2: Dealing with Problems

Video: Introduction to Dealing with ProblemsВидеоVideo: Guidelines and Language for Identifying and Initial Response to ProblemВидеоInterview with Holly Reynolds about Customer ServiceВидеоDealing With ProblemsЗаданиеLesson Vocabulary ListЧтение

Lesson 3: Responding To A Problem

Video: Responding to a Customer Problem ExampleВидеоVideo: Language for Resolving ProblemsВидеоHow to Resolve ProblemsЗаданиеResolving a ProblemЗаданиеResolving Problems: A ConversationЗаданиеLesson Vocabulary ListЧтение

Lesson 4: Following Up on Problems

Video: Following Up on a Problem, Part 1ВидеоFollow Up or Final Email?ЗаданиеVideo: Following Up On A Problem, Part 2ВидеоFollowing Up On ProblemsЗаданиеRecording a Voicemail Following up on a ProblemВзаимная проверкаLesson Vocabulary ListЧтение
04Week 4: Planning and Announcing Events23 материалов

Lesson 1: Planning Events

Video: Planning EventsВидеоMOHAI Museum HistoryЗаданиеInterview with MOHAIВидеоInterview with Christine Kolodoge, MOHAIЗаданиеVideo: Organizing An Event, Part 1ВидеоScenario: Planning MeetingsВидеоVideo: Organizing An Event, Part 2ВидеоVideo: Making A To-Do ListВидеоPlanning EventsЗаданиеTo-do ListВзаимная проверкаLesson Vocabulary ListЧтение

Lesson 2: Announcing Events

Introduction To AnnouncementsВидеоVideo: Writing a Formal Event AnnouncementВидеоLists In AnnouncementsЗаданиеVideo: Writing an Event AnnouncementВидеоLesson Vocabulary ListЧтение

Lesson 3: Writing A Conference Announcement

Video: Introduction To Writing AnnouncementsВидеоWashington State Tourism NetworkЧтениеWashington State Tourism NetworkЗаданиеVideo: The Language of ConferencesВидеоConferencesЗаданиеWriting A Conference AnnouncementВзаимная проверка
Video: PersuasionВидео
The Art of PersuasionЧтение
PersuasionЗадание
Discussion Forum: Proposals, Counter Proposals, and PersuasionОбсуждение
Link to "The Science of Persuasion"Чтение
Lesson Vocabulary ListЧтение
Video: Week 2 SummaryВидео
Lesson Vocabulary ListЧтение