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Business Process Engineering Part 2 · LearnSpace
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courseraIT и технологии

Business Process Engineering Part 2

Курс от Northeastern University
Уровень не указан≈ 15.8 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Addresses the question of how to understand and specify the flow of work responsibility and movement of information throughout the enterprise. For businesses to maximize the benefits of technology, they must transform their ad-hoc and often poorly defined ways of doing things to formal business processes. Analyzes the specification and implementation of complex information systems that integrate well into core business operations. Offers students an opportunity to learn how to use agile process specification techniques, dynamic process execution, and real-time measurement and reporting to support continuous business improvement and change. Part 2 of 2.

Навыки, которые вы освоите

Agile Project ManagementProcess MappingAgile MethodologyAgile Product DevelopmentScaled Agile FrameworkProcess Flow DiagramsProcess DesignBusiness Process ImprovementProcess Improvement and OptimizationProduct Flow DiagramBusiness Process ManagementProcess OptimizationPerformance ImprovementBusiness Process ModelingBusiness Systems AnalysisBusiness ProcessProcess DevelopmentOperational ExcellenceBusiness SolutionsProcess Analysis

Программа курса

7 модулей · 239 учебных материалов

01Analytical Solution Development24 материалов

Getting Started

Course IntroductionЧтениеCourse OverviewВидеоFaculty BioВидеоSyllabus–Business Process Engineering Part 2Чтение

Учитесь у экспертов

Shannon Pettiford

Associate Professor

Business Process Engineering Part 2
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≈ 15.8 ч

7 модулей

Язык: Английский

Часть программы вашего университета
Academic IntegrityЧтение

Lesson 1: Evaluation

Evaluation in Project ManagementЧтениеPlanning for Effective Evaluation: A Critical Project Management StepЧтениеSMART ObjectivesВидеоDetermining Metrics for Effective Solution EvaluationЧтениеUtilize Relevant Organizational KPIsЧтениеValidating Solution Results: A Crucial Step in Project EvaluationЧтениеStrategic Alignment and Metric Selection for Project SuccessЗадание

Lesson 2: The Go or No-Go Decision: A Critical Milestone in Project Management

The Go or No-Go DecisionЧтениеEvaluating Long-Term Solution Performance: A Strategic ImperativeЧтениеNavigating the Solution Replacement Phase-Out: StrategiesЧтениеKey Actions for a Smooth Solution Replacement Phase-OutЧтение

Lesson 3: Overview of Benefits Realization: Ensuring Projects Deliver on Promises

Projects Delivering PromisesЧтениеOrganizational Strategy and Program Alignment: A Strategic ImperativeЧтениеPrinciples for Achieving AlignmentЧтениеModule 8 - Assess Your Learning: Benefits RealizationЗадание

Lesson 4: Benefits Management Overview: Realizing Value from Initiatives

Benefits ManagementЧтениеBenefits Management Plan TemplateЧтениеModule 8 - Assess Your Learning: Benefits ManagementЗаданиеWeek 8 ConclusionЧтение
02Data Visualization22 материалов

Lesson 1: Primary Process Mapping Techniques

Primary Process Mapping TechniquesЧтениеEffective Journey MappingЧтениеSummary of Effective MappingЧтениеModule 9 - Assess Your Learning: Understanding Process Mapping: Techniques and ApplicationsЗадание

Lesson 2: Current- vs. Future-State Journey Map Differences

Current- vs. Future-State Journey Map DifferencesЧтениеElements of Future-State Journey Mapping: Envisioning Tomorrow's Customer ExperiencesЧтениеElements of Future-State Journey Mapping: Designing Tomorrow's ExperiencesЧтениеWhen to Use Future-State Journey Maps: Unleashing Innovation and Shared VisionЧтениеThe Value of Future-State Journey Mapping: Unleashing Creativity and Innovation in Customer ExperienceЧтениеCreating a Future-State Journey Map: A Comprehensive Guide to Innovation and Visionary DesignЧтениеPost-Process Map Completion: A Roadmap for Continuous ImprovementЧтение

Lesson 3: Using Data to Tell Stories: A Comprehensive Guide

Data StorytellingЧтениеTailoring Your Story: Understanding Your AudienceЧтениеVisual Harmony: Key Factors in Diagram DesignЧтениеDesigning with Intent: Considerations for Effective CommunicationЧтениеCrafting Persuasive Narratives: A Guide to Effective Storytelling in PresentationsЧтениеModule 9 - Assess Your Learning: Principles of Data Storytelling: Understanding Through VisualsЗадание

Lesson 4: Strategic Data Presentation for Informed Decision-Making

Strategic Data Presentation for Informed Decision-MakingЧтениеCrafting Impactful Data Presentations for Informed Decision-MakingЧтениеModule 9 - Visualizing Boredom Responses Across Age GroupsЗадание

Lesson 5: Process Mapping Methodologies and Approaches

Process Mapping Methodologies and ApproachesЧтениеModule 9 - Assess Your Learning: Exploring Process Mapping: Techniques and Their ImpactЗадание
03Agile and the Engineer54 материалов

Lesson 1: Project Management Methodologies

Overview: Project Management MethodologiesЧтениеHistorical ContextsЧтениеComparing Waterfall and Agile MethodologiesЧтениеModel ComparisonsЧтениеThe Stacey Matrix: Navigating Complexity in ManagementЧтениеEmbracing the Agile Mindset: Values, Principles, and Belief SystemЧтениеThe Pitfall of Superficial AgilityЧтение

Lesson 2: Manifesto for Agile Software Development

Developing Software to Help OthersЧтениеEmbracing Change and Small Increments in AgileЧтениеModule 10 - Assess Your Learning: Agile Manifesto PrinciplesЗадание

Lesson 3: Agile Values and Principles

Agile Values and MindsetЧтениеAgile Principle 1 and ExamplesЧтениеAgile Principle 2 and ExamplesЧтениеAgile Principle 3 and ExamplesЧтениеAgile Principle 4 and ExamplesЧтениеAgile Principle 5 and ExamplesЧтение

Lesson 4: Understanding Agile Methodologies

Methodology OverviewsЧтениеUnderstanding Extreme Programming (XP)ЧтениеThe Five Principles of Kanban: Optimizing Knowledge Work ProjectsЧтениеUnderstanding Scrum: Agile Methodology with Three PillarsЧтениеScrum Roles: Key Players in Agile SuccessЧтениеSprint CycleВидео

Lesson 5: Servant Leadership Principles: Guiding the Team's Success

Servant LeadershipЧтениеModule 10 - Assess Your Learning: Servant-Leader MindsetЗадание

Lesson 6: Lean Product Development: Streamlining Success

Lean Key PrinciplesЧтениеThe Evolution of Lean: From Manufacturing to AgileЧтениеExploring Lean Concepts in DetailЧтениеApplying Lean with SAFe PrinciplesЧтение

Lesson 7: The Significance of Lean Principles in Achieving Substantial Benefits Through Lean-Agile Transformation

The Strategic Foundation of Lean-Agile SuccessЧтение"Take an Economic View"ЧтениеApplying Systems Thinking: Navigating Complexity for Organizational SuccessЧтение

Lesson 8: Embracing Variability and Flexibility: The Principle of Preserving Options

Introduction: Embracing Variability and FlexibilityЧтениеAccelerating Progress with Incremental Development and Rapid Learning CyclesЧтениеThe Plan-Do-Check-Adjust (PDCA) ProcessЧтениеBase Milestones on Objective Evaluation of Working SystemsЧтение

Lesson 9: Streamlining Work Processes Through WIP Limitation, Batch Size Reduction, and Queue Management

Introduction to Streamlining Work ProcessesЧтениеExperimenting with Small Batch SizingВидеоExperimenting with Batch SizingЗаданиеLessons Learned from Small Batch Sizing ActivityЧтениеEnhancing Efficiency and Coordination Through Cadence and Cross-Domain SynchronizationЧтениеFostering Intrinsic Motivation in Knowledge WorkersЧтение
04Business Agility I25 материалов

Lesson 1: Agile Product Delivery

Agile Product Delivery Is a Customer-Centric ApproachЧтениеWhy Agile Product Delivery: A Customer-Centric ApproachЧтениеCustomer Centricity Is a Mindset: Nurturing Enduring Customer RelationshipsЧтениеThe Role of Design Thinking in Achieving Customer CentricityЧтениеModule 11 - Assess Your Learning: Agile Product DeliveryЗадание

Lesson 2: Creating a Continuous Flow of Value: The Essence of Customer-Centric Enterprises

Lesson 2 OverviewЧтениеDeliver on Cadence Release on DemandВидеоRelease on Demand: Aligning Value Delivery with Market and Customer NeedsЧтениеUnderstanding DevOps in the Context of Agile Product Delivery—Scaled Agile Framework (SAFe)ЧтениеThe CALMR Approach: Cultivating Business Agility for Relentless ImprovementЧтениеModule 11 - Assess Your Learning: CALMR Techniques ЗаданиеBuilding the Continuous Delivery Pipeline with DevOps: A Framework for Rapid and Reliable DeliveryЧтениеContinuous Exploration (CE)ЧтениеModule 11 - Assess Your Learning: Continuous Flow of ValueЗадание

Lesson 3: Release on Demand: Delivering Value When It's Needed

Release New Functionality Promptly and Efficiently ЧтениеArchitectural Runway: Paving the Way for Agile SuccessЧтение

Lesson 4: Enterprise Solution Delivery: Navigating Complexity with Lean-Agile Practices

The Enterprise Solution DeliveryЧтениеThe Significance of Enterprise Solution Delivery: Navigating Complexity with PrecisionЧтениеSystems Engineering and Continuous Engineering in the SAFe FrameworkЧтениеEmbracing Continuous Delivery Pipelines for Large-Scale System DevelopmentЧтение

Lesson 5: Lean Portfolio Management: Aligning Strategy and Execution for Business Agility

The Lean Portfolio Management CompetencyЧтениеThe Significance of Lean Portfolio Management in the Modern Business LandscapeЧтениеThe Three Dimensions of Lean Portfolio Management: A Holistic OverviewЧтениеPortfolio Metrics for Effective Strategy ImplementationЧтениеGoals, Measures, and Desired Benefits FrameworkЧтение
05Business Agility II38 материалов

Lesson 1: Business Agility

Business AgilityЧтениеWhy Engineers and Organizations Must Adopt AgilityЧтениеOrganizational Agility CompetencyЧтениеCultivating Lean-Thinking People and Agile TeamsЧтениеFostering a Lean-Agile Mindset for Organizational AgilityЧтениеEmbracing Agility Across Technical and Business TeamsЧтениеFostering Agile Productivity Through Thoughtful WorkspacesЧтениеEssentials for Seamless Virtual CollaborationЧтениеReflective Assignment: Unveiling the Impact of Your WorkЗадание

Lesson 2: The Power of Work Visualization in Lean-Agile Development

Visualize the WorkЧтениеThe Power of Visualization in Lean-Agile PracticeЧтение

Lesson 3: Uniting Operational and Development Value Streams for Organizational Agility

Organizational AgilityЧтениеTask Board: KanbanВидеоStreamlining Operations Through Visualized Flow: The Power of KanbanЧтениеOperational Value Stream AutomationЧтениеStrategy Agility: Navigating Change with Decisiveness and PersistenceЧтениеMarket Sensing: Embracing Customer-Centricity Through Real-World EngagementЧтение

Lesson 4: Nurturing Lean-Thinking People and Teams: Ten Guiding Principles

Ten Guiding PrinciplesЧтениеThe Imperative of Organizational Agility: Embracing Lean, Agile, and Strategic EvolutionЧтениеFostering a Culture of Continuous Learning: The Path to ExcellenceЧтениеThe Imperative of Continuous Learning Culture in the Digital AgeЧтениеBecoming Agile Powerhouses: Embracing a Culture of Rapid LearningЧтениеModule 12 - Assess Your Learning: Nurturing Lean-Thinking Задание

Lesson 5: Pillars of Organizational Excellence

The Three Pillars of Organizational ExcellenceЧтениеThe Five Pillars of Organizational ExcellenceЧтениеFostering an Innovation Culture: The Heart of Organizational ExcellenceЧтениеCultivating Innovative People: The Heartbeat of Organizational ProgressЧтениеNurturing Innovation: The Path of Discovery and AdaptationЧтениеRelentless Improvement: The Heartbeat of Continuous ProgressЧтение

Lesson 6: The Lean-Agile Leadership Competency: Driving Organizational Excellence

The Lean-Agile Leadership CompetencyЧтениеThe Indispensable Role of Lean LeadersЧтениеThe Three Vital Dimensions of Lean-Agile LeadershipЧтениеLeading By Example: Nurturing a Generative CultureЧтениеCultivating the Lean-Agile Mindset: A Journey of TransformationЧтениеThe Eight Steps to Successful Organizational ChangeЧтение
06Lean and the Engineer49 материалов

Lesson 1: The Lean-Agile Mindset: Cornerstone of Business Agility

Introduction to Lean and the EngineerЧтениеThe Lean-Agile MindsetЧтениеMindset Awareness and Embracing ChangeЧтение

Lesson 2: The SAFe House of Lean

The SAFe House of Lean: Building Agile ExcellenceЧтениеUnlocking Customer Value with Lean ThinkingЧтениеPillar 1—Fostering Respect for People and Culture: The Cornerstone of Lean-Agile TransformationЧтениеPillar 2—Orchestrating Flow: The Essence of SAFe SuccessЧтениеPillar 3—Cultivating Innovation: The Vital Engine of SAFeЧтениеPillar 4—Unwavering Pursuit of Improvement: The Heartbeat of SAFeЧтениеFoundation—Leadership: The Keystone of Lean-Agile SuccessЧтениеModule 13 - Assess Your Knowledge: The SAFe HouseЗадание

Lesson 3: Embracing SAFe Lean-Agile Principles for Success

Adoption of SAFe Lean-Agile PrinciplesЧтениеAchieving Sustainable Value Through an Economic PerspectiveЧтениеNavigating the Economic Landscape with a Comprehensive FrameworkЧтениеNavigating Complexity with Systems Thinking in SAFeЧтениеHarnessing the Power of Systems in SAFe: The Solution Is a SystemЧтение

Lesson 4: Embracing Variability and Preserving Options: A Path to Optimal Solutions

Solution DevelopmentЧтениеBuilding Incrementally for Faster Feedback and Risk MitigationЧтениеObjective Milestones in Lean-Agile Development: A Shared Responsibility for Economic BenefitЧтениеThe Problem with Phase Gate MilestonesЧтение

Lesson 5: Achieving Continuous Flow in Lean Enterprises

Continuous FlowЧтениеEffective Work in Progress (WIP) Management in LeanЧтениеOptimizing Flow Through Batch Size ReductionЧтение

Lesson 6: Striking the Balance: Cadence, Synchronization, and Cross-Domain Planning in Agile Development

Agile DevelopmentЧтениеUnlocking the Intrinsic Motivation of Knowledge Workers: A Path to Higher EngagementЧтениеDecentralizing Decision-Making: Empowering Agility and Value DeliveryЧтениеOrganizing Around Value: The Imperative for Business AgilityЧтение

Lesson 7: Navigating the Complex World of Stakeholder Engagement and Analysis

Engaging StakeholdersЧтениеNavigating Stakeholder Engagement in Agile: Overcoming Hesitations and Embracing SuccessЧтениеNavigating the Agile Landscape: Initiating the Agile Conversation in the WorkplaceЧтениеReflecting on Stakeholder Concerns in Agile ImplementationЧтениеThe Dynamics of Stakeholder Engagement: Unlocking Value in Agile ProjectsЧтениеPrinciples of Effective Stakeholder Engagement: A Blueprint for Project SuccessЧтение

Lesson 8: Navigating Uncertainty with Clarity: The Agile Charter

Essential W5H Attributes ЧтениеElements of an Agile Project CharterЧтениеElements of Elevator StatementsЧтениеBalancing Agile Principles: Emphasizing Individuals and InteractionsЧтениеBuilding Agile Teams: The Essence of Collaboration and AccountabilityЧтение

Lesson 9: Generalists vs. Specialists: Navigating the Agile Work Landscape

Generalists vs. Specialists: Navigating the Agile Work LandscapeЧтениеCharacteristics of High-Performing Teams: Guiding Principles for SuccessЧтениеEmpowering Agile Teams: The Path to Unleashing PotentialЧтениеEffective Strategies for Managing Distributed TeamsЧтение

Lesson 10: Fostering Emergent Leadership: The Key to Empowered Teams

Fostering Emergent Leadership: The Key to Empowered TeamsЧтениеVideo: Lessons of the GeeseЧтениеOvercoming Team Dysfunctions: Building a Foundation for SuccessЧтениеJourney to Mastery: The Shu-Ha-Ri ModelЧтениеNavigating Team Dynamics: The Tuckman Model and Adaptive LeadershipЧтениеTraining, Coaching, and Mentoring: Guiding Development and LearningЧтение
07Cross Functional Team Dynamics and Emerging Topics27 материалов

Lesson 1: Building Agile Teams

Responsibilities of an Agile TeamЧтениеApplying the Agile Team Maturity Cycle in SAFeЧтениеModule 14 - Assess Your Learning: Building Agile TeamsЗадание

Lesson 2: Built-In Quality

Built-In QualityЧтениеAgile Quality PracticesЧтение

Lesson 3: Continuous Value and SAFe

Stream-Aligned Teams: Delivering Continuous Value in Lean-Agile EnterprisesЧтениеStream-Aligned Teams in SAFeЧтениеResponsibilities and Behaviors of Stream-Aligned Teams in SAFeЧтениеModule 14 - Assess Your Learning: Built-in Quality, Continuous Value, and SAFedЗадание

Lesson 4: Embracing Adaptive Planning: The Agile Approach

Embracing Adaptive Planning: The Agile Approach OverviewЧтениеThe Essence of Adaptive PlanningЧтениеThe "Plan to Replan" Philosophy in Agile ProjectsЧтениеAgile Projects and the "Map Is Not the Territory"ЧтениеAgile vs. Non-Agile Planning: Embracing AdaptabilityЧтениеTrial and Demonstration: Uncovering True Requirements and the Need for ReplanningЧтение

Lesson 5: Principles of Agile Planning

Principles of Agile PlanningЧтениеAgile Discovery: Embracing Emergence and FlexibilityЧтениеProgressive Elaboration: Evolving Precision in Agile ProjectsЧтениеTimeboxing in Agile Planning and DevelopmentЧтение

Lesson 6: Continuous Improvement and Emerging Topics

Continuous Improvement ЧтениеEmerging TopicsВидеоExploring Emergent Technologies: The World of AI and BeyondЧтениеThe Challenges and ConsiderationsЧтениеThe Future of Business Process Mapping and Project Management in the Era of Emergent TechnologyЧтение

Course Wrap-Up

Congratulations! Чтение
Agile Principle 6 and ExamplesЧтение
Agile Principle 7 and ExamplesЧтение
Agile Principle 8 and ExamplesЧтение
Agile Principle 9 and ExamplesЧтение
Agile Principle 10 and ExamplesЧтение
Agile Principle 11 and ExamplesЧтение
Agile Principle 12 and ExamplesЧтение
Scrum Cycle: Navigating the Agile JourneyЧтение
Module 10 - Assess Your Learning: Agile MethodologiesЗадание
Video: Greatness by David MarquetЧтение
Empowering Decentralized Decision-Making for Organizational SuccessЧтение
Organizing for Value: Breaking Down Silos and Delivering Customer BenefitsЧтение
Module 10 ConclusionЧтение
Problem-Solving Culture: The Engine of Continuous ImprovementЧтение
Summary: Navigating the Digital Age with Continuous Learning CultureЧтение
Conclusion: Unraveling the Tapestry of Business AgilityЧтение
Osmotic Communication: The Unspoken Language of Team ProximityЧтение
Midcourse Adjustments: The Guided Missile Approach in Agile ProjectsЧтение
Creating a User Story: Online Shopping Experience EnhancementЗадание