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Client Intake, Assessments, Skill Analysis and Planning · LearnSpace
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Client Intake, Assessments, Skill Analysis and Planning

Курс от Goodwill Industries International
Начальный≈ 19.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

You have begun your journey toward becoming a Career Coach or Navigator because you are passionate about helping people earn a good living and find fulfilling work. Now continue that journey in this second course in the Career Coach and Navigator Professional Certificate. This course will equip you with the skills and knowledge to recruit people, complete the intake process, assess a person’s skills, and work with the person to create an action plan. By the end of the course, you will be able to: 1. Assist people in career exploration and development. 2. Help people identify personal interests that map to career goals and career possibilities. 3. Inform people of the programs, services, and resources available to them. 4. Identify barriers to employment. 5. Assist people in planning career moves and developing essential skills to help them be successful in the workforce. 6. Guide people towards sustainable career paths. 7. Assist people who desire to pursue a career, make a career change, or work towards career advancement. To be successful in this course, no prior experience with career coaching or navigation is required; but we recommend completing the first course in the program so you can build on the knowledge and skills from that course here.

Навыки, которые вы освоите

Goal SettingCoachingGap AnalysisNeeds AssessmentAccountabilityRecruitmentCritical ThinkingCommunity OutreachRecruitment StrategiesProspecting and QualificationCase ManagementOvercoming ObstaclesClient Services

Программа курса

4 модулей · 113 учебных материалов

01Recruiting Clients, Marketing and Outreach Activities30 материалов

Recruitment and Outreach Activities

Introduction to Career Coach and Navigator Professional CertificateВидеоWelcome to the CourseЧтениеIntroduction to Client Intake, Assessments, Skill Analysis and PlanningВидеоWhat Are Outreach and Recruitment?Видео

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Goodwill Academy

Goodwill Academy

Client Intake, Assessments, Skill Analysis and Planning
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≈ 19.1 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Узбекский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Нидерландский, Корейский, Немецкий, Пушту, Русский, Тайский, Индонезийский, Шведский, Турецкий, Испанский, Дари, Хинди, Японский, Казахский, Польский

Часть программы вашего университета
Community EventsВидео
The Power of Street Outreach/Grassroots RecruitmentВидео
Virtual/Digital Outreach Case StudyЧтение
What virtual or digital outreach methods will you try?Обсуждение
Working with External PartnersВидео
Presentation SkillsВидео
Recruitment and Outreach Strategies QuizЗадание

Marketing and Recruiting

Recruitment StrategiesВидеоAgility in RecruitmentВидеоWhat recruitment strategies do you use?ОбсуждениеUse of Technology Tools in Marketing and RecruitmentВидеоRecruiting Adult Learners and Non-Traditional StudentsЧтениеBuilding EngagementВидеоWhat are some ways that you can build engagement with your audience?ОбсуждениеAnalyzing Recruitment DataВидеоTracking Results Case StudyЧтениеHow will you analyze and track data?ОбсуждениеStrategies for Marketing and Recruiting QuizЗадание

Five Sector Framework

The Five Sectors OverviewВидеоUnderstanding How the Five Sectors WorkЧтениеPartnershipsВидеоWhat is your strategy for developing partnerships?ОбсуждениеNetworkingВидеоMaintaining ConnectionsЧтениеWhat types of career connections will you work toward?ОбсуждениеRecruiting, Marketing and Outreach QuizЗадание
02Client Intake Business Process26 материалов

Client Intake

Setting AppointmentsВидеоManaging Client LoadВидеоEstablishing Rapport and Building CredibilityВидеоWhat will you do to ensure success in managing your client load?ОбсуждениеTechniques for Establishing RapportЧтениеCultivating Trust and Safety Case StudyЧтениеHow will you cultivate trust and safety with your clients?ОбсуждениеThe Client Intake Process QuizЗадание

Finalizing and Applying the Coaching Agreements

Embodying a Coaching MindsetВидеоHow to Apply the Coaching MindsetЧтениеUnderstanding the Client’s JourneyВидеоAt what points on the client's journey do you anticipate providing the most support?ОбсуждениеExploring the Client’s Interests and MotivationsЧтениеWhat time management issues have you experienced?Обсуждение

Project and Case Management

Project and Case Management SkillsВидеоWhat project and case management strategies resonated most with you?ОбсуждениеTaking Comprehensive Case NotesВидеоPII and PrivacyВидеоData Security Policies and ConfidentialityЧтениеHow will ensure your clients' information remains confidential?Обсуждение
03Skills Assessment and Analysis32 материалов

Client Interviews

Conducting Client InterviewsВидеоBuilding Trust Case StudyЧтениеHow will you build trust with clients?ОбсуждениеUncovering Client Career GoalsВидеоHow to Uncover Client Career GoalsЧтениеWhat helped you uncover your career goals?ОбсуждениеDefining the Client’s SkillsВидеоCritical ThinkingВидеоHow will you apply criticial thinking to help clients discover their skills and career goals?ОбсуждениеEvoking AwarenessВидеоClient Interview Skills QuizЗадание

Career Assessments

Career Development AssessmentsВидеоPersonality AssessmentsВидеоSkill and Behavioral AssessmentsВидеоEducational AssessmentsВидеоInterest and Aptitude Assessments (O*NET)ВидеоPopulation and Career Specific AssessmentВидео

Client Needs Assessment and Gap Analysis

Skill, Credential, and Competencies AnalysesВидеоSkill Gap Analysis StrategiesВидеоUnderstanding Job Market Skill RequirementsВидеоHow will you help clients identify their skills gaps?ОбсуждениеUsing Labor Market Information (LMI)ВидеоIdentifying Transferable SkillsВидео
04Planning and Designing Actions25 материалов

Planning and Goal Setting

Career Planning ProcessesВидеоBreaking Goals Into Manageable StepsВидеоHow would you help the client develop a plan to achieve their goal?ОбсуждениеWriting SMART GoalsЧтениеCreate a SMART goal for yourselfОбсуждениеDeveloping Service PlansВидеоHelping Clients Plan and Set Goals QuizЗадание

Designing Actions

Brainstorming with the ClientВидеоExploring Career Options with ClientsВидеоIdentifying Resources to Overcome BarriersВидеоWhat are some additional ways to help clients overcome barriers?ОбсуждениеFinancial Literacy, Planning and CounselingВидеоCommunication Tips for Discussion Financial Plans with ClientsВидео

Facilitate Progress and Accountability

Adjusting the Coaching PlanВидеоThe Power of Offering Encouragement and Celebrating SuccessesВидеоKeeping Clients on Track Case StudyЧтениеHow will you adjust the coaching plan and keep the client on track?ОбсуждениеSetting Up Touchpoints for AccountabilityВидеоDesigning for Actions and Accountability QuizЗадание
Establishing and Maintaining the Coaching AgreementВидео
Coaching Agreement Best PracticesЧтение
Implementing Coaching Agreements QuizЗадание
Report Writing and Data EntryВидео
Time ManagementЧтение
Client Intake and Business Processes QuizЗадание
So many assessments! How do you maintain trust and rapport?Обсуждение
Interpreting AssessmentsВидео
Deciding Which Assessments to UseЧтение
Which assessments would you select, and how will you use the analysis results?Обсуждение
Using Career Assessments Effectively QuizЗадание
Aligning Skills to Career Goals Case StudyЧтение
How would you use the LMI to align the client's skills with the right career?Обсуждение
Conducting a Needs AssessmentВидео
Skills Assessment and Analysis QuizЗадание
Creating and Communicating Financial Plans Case StudyЧтение
How would you encourage the client to follow the financial plan?Чтение
Designing Actions for Client Success QuizЗадание
Case StudyЧтение
Assessing Skills and Career PlanningВзаимная проверка
Congratulations!Чтение