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Close, Negotiate, and Amplify Virtual Sales Success · LearnSpace
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courseraБизнес

Close, Negotiate, and Amplify Virtual Sales Success

Курс от LearnQuest
Начальный≈ 4.8 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Secure commitments, negotiate confidently, and nurture lifelong clients in a digital-first environment. This course delivers actionable frameworks for objection handling, e-negotiation, and closing deals in multi-stakeholder, remote scenarios. Move beyond the sale by mastering digital onboarding, post-sale support, and upselling using analytics and automation—equipping you to outperform peers regardless of region or business model.

Навыки, которые вы освоите

NegotiationCustomer experience improvementClosing (Sales)Customer RetentionOvercoming ObjectionsSales StrategyCustomer EngagementCustomer Success ManagementLegal TechnologyCustomer Relationship BuildingMarketing AutomationSelling TechniquesSalesDocument ManagementRegional SalesPersonalized ServiceSales ProcessCustomer Relationship ManagementContract Management

Программа курса

3 модулей · 41 учебных материалов

01Virtual Negotiation and Cross-Cultural Influence16 материалов

Let's Get Started

Welcome to Closing, Negotiation, and Amplifying Virtual Sales SuccessВидеоVirtual Negotiation and Cross-Cultural InfluenceВидеоLevel-Set with the CoachDIALOGUE

Handling Objections and Negotiating Price Remotely

Apply value framing techniques to address cost and change aversion virtuallyВидео

Учитесь у экспертов

LearnQuest Network

Преподаватель курса

Close, Negotiate, and Amplify Virtual Sales Success
В каталоге вашей программы

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Новые знания — в удобное для вас время.

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Обучение откроется на Coursera
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Обучение на Coursera

≈ 4.8 ч

3 модулей

Язык: Английский

Часть программы вашего университета
Action Story: Price Pushback in a High-Stakes Virtual DealЧтение
Negotiate with competitive intelligence and data-backed argumentsВидео
Defuse last-minute stakeholder challenges in asynchronous communicationsВидео
Handling Objections and Negotiating Price RemotelyЗадание

Multicultural Negotiation Tactics (India, US, Spanish-Speaking)

Identify and adapt to region-specific negotiation stylesВидеоManage language barriers and clarify agreement termsВидеоBalance assertiveness and relationship-building for diverse buyersВидеоNegotiating Across CulturesDIALOGUEMulticultural Negotiation Tactics (India, US, Spanish-Speaking)Задание

Put it in Action: Virtual Negotiation and Cross-Cultural Influence

Cross-Cultural Buyer StakeholderDIALOGUEVirtual Negotiation and Cross-Cultural InfluenceЗаданиеFrom Virtual Negotiation to Closing StrategiesВидео
02Advanced Virtual Closing Strategies12 материалов

Let's Get Started

Advanced Virtual Closing StrategiesВидео

Leveraging E-Signature and Commitment Tools

Guide clients through digital contract workflowsВидеоAction Story: The Deal That Stalled at the SignatureЧтениеIntegrate calendar links, e-sign, and payment solutions for frictionless closingВидеоPrevent commitment delays via deadline tactics and frequent virtual touchpointsВидеоLeveraging E-Signature and Commitment ToolsЗадание

Securing Buy-In and Overcoming Roadblocks

Build urgency with scarcity, social proof, and real-world case studiesВидеоProblem-solve around procurement, compliance, and technical hurdles in real-timeВидеоUse “Commitment to Action” checklists tailored for remote decision-making teamsВидеоSecuring Buy-In Under PressureDIALOGUE

Put it in Action: Advanced Virtual Closing Strategies

Distributed Buying Team StakeholderDIALOGUEAdvanced Virtual Closing StrategiesЗадание
03Post-Sale Success and Long-Term Virtual Relationships13 материалов

Let's Get Started

Post-Sale Success and Long-Term Virtual RelationshipsВидео

Digital Onboarding and Customer Success

Design personalized onboarding webinars and check-insВидеоAction Story: When a Closed Deal Starts to Go QuietЧтениеAutomate customer nurture sequences to sustain engagementВидеоMeasure onboarding efficacy with survey and usage analyticsВидеоDigital Onboarding and Customer SuccessЗадание

Referrals, Expansions, and Success Analytics

Launch automated referral and upsell campaigns post-saleВидеоTrack sales performance with customizable analytics dashboardsВидеоAct on customer feedback for continuous process improvementВидеоTurning Customers Into GrowthDIALOGUE

Put it in Action: Post-Sale Success and Long-Term Virtual Relationships

Customer Success StakeholderDIALOGUEPost-Sale Success and Long-Term Virtual RelationshipsЗаданиеEnd of Course: Here's what you can do now, Here's what you should consider learning next!Видео