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English Skills And Communication For Managers And Leaders · LearnSpace
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English Skills And Communication For Managers And Leaders

Курс от Alex Genadinik
Уровень не указан≈ 4.6 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Gain language skills and strategies needed to excel in managerial and leadership roles. This course is tailored for professionals looking to refine their communication style and command of professional English in leadership contexts. Throughout the course, participants will learn the nuances of communicating with clarity, empathy, and authority. Managers and leaders must be able to express ideas clearly, manage conflicts diplomatically, and inspire diverse teams with confidence. To address these needs, the course focuses on practical English skills for daily workplace interactions, including meetings, presentations, negotiations, and one-on-one coaching sessions. Each lesson is designed to improve communication efficiency, ensuring that language becomes an asset in achieving organizational goals. Key Course Features: Professional Language Development: Learn how to structure your ideas with precision and confidence. We’ll cover essential vocabulary, phrases, and structures commonly used in business environments to ensure you convey your ideas persuasively and effectively. Participants will refine their ability to give instructions, set expectations, and clarify complex concepts in English. Leadership Communication Skills: Effective leaders need more than just clear language; they need to motivate, inspire, and engage. The course addresses how to communicate strategically to guide teams, give constructive feedback, and encourage a culture of open communication. Learn to use English in a way that fosters collaboration and strengthens your influence. Meetings and Presentations: These key leadership activities often demand the clearest and most compelling communication skills. We will cover best practices for leading productive meetings, presenting ideas persuasively, handling questions diplomatically, and ensuring clear communication of goals, strategies, and outcomes. Cultural Sensitivity in Communication: As workplaces become more diverse, understanding cultural differences in communication is vital for effective leadership. This course explores language nuances, communication styles, and cultural considerations to ensure that your messages resonate with an international team. Learning Outcomes: By the end of this course, participants will: Communicate more clearly and confidently in English across a variety of managerial scenarios. Develop essential leadership language skills for motivating and guiding teams. Lead effective meetings and deliver compelling presentations that drive engagement. Handle difficult conversations with tact and create an inclusive, respectful environment. Gain insights into cross-cultural communication, enhancing team harmony and cohesion. Who Should Enroll: This course is ideal for managers, team leaders, and executives who want to enhance their English communication skills in a leadership context. Whether you are a non-native English speaker looking to increase your fluency and comfort in business settings, or a native speaker aiming to refine your language for higher-impact communication, this course will give you the tools you need to lead with confidence. Take your communication skills to the next level with “English for Managers and Leaders” and empower your team to reach new heights.

Навыки, которые вы освоите

Non-Verbal CommunicationVerbal Communication SkillsBusiness CommunicationLeadershipProfessional DevelopmentMeeting FacilitationEnglish LanguageTeam MotivationTeam LeadershipCultural DiversityIntercultural CompetenceLeadership and ManagementMotivational SkillsEmpathyOral ExpressionCultural SensitivityDrive EngagementActive ListeningTactfulnessPresentations

Программа курса

10 модулей · 66 учебных материалов

01Introduction and welcome8 материалов
Introduction and welcomeВидеоWhat we need to know about the audience before we communicateВидеоWhen to use jargonВидеоPRACTICE ACTIVITY: Tailoring communication to the right audienceВидеоPRACTICE ACTIVITY ANSWER: Tailoring communication to the right audience

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Alex Genadinik

Преподаватель курса

English Skills And Communication For Managers And Leaders
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Обучение на Coursera

≈ 4.6 ч

10 модулей

Язык: Английский

Часть программы вашего университета
Видео
Prioritizing points we want to makeВидео
PRACTICE ACTIVITY: Making communication more preciseВидео
PRACTICE ACTIVITY ANSWER: Making communication more preciseВидео
02Clarity in your communication6 материалов
Introduction to clarity in your communicationВидеоBuilding blocks of an English sentenceВидеоFixing run-on sentences and dealing with complex grammar issuesВидеоPRACTICE ACTIVITY: Make communication more preciseВидеоPRACTICE ACTIVITY ANSWER: Make communication more preciseВидеоPRACTICE ACTIVITY ANSWER TWO: Make communication inspiringВидео
03Giving instructions 2 материалов
Nine-step checklist for providing great instructionsВидеоExample of how to provide instructionsВидео
04Storytelling for leaders and managers2 материалов
Section introduction - storytelling for leadersВидеоUse of imagery and metaphors in corporate storytellingВидео
05Daily communication techniques4 материалов
Section introduction - how to talk to employees betterВидеоHow to give employees more confidence with your communicationВидеоHow to give compliments and encouragement that resonatesВидеоMaking communication gender-inclusiveВидео
06Active listening skills for leaders7 материалов
Listening to the people you lead - section introductionВидеоActive listening skills definitionВидеоExample of active listening and improved comprehension from this courseВидеоCycle of constructive active listening and communicationВидео"Actions speak louder than words" - non-verbal communicationВидеоListening skills exerciseВидеоListening skills exercise - answerВидео
07Listening to non-verbal communication9 материалов
Section introduction - listening to non-verbal communicationВидеоThe body language of your eyesВидеоListening to the other person's body positioning and postureВидеоBring something to take notes with to communicate that this is important for youВидеоMirroring the other person's body language, building rapport, and raising energyВидеоListening to non-verbal and non-body-language cuesВидеоListen objectively by getting rid of your own positive and negative biasesВидеоListening to the amount of time it takes the other person to replyВидеоCues to understand the level of engagement of your dialog partnerВидео
08Research on listening to non-verbal communication6 материалов
Introduction to Dr. Lisa Feldman-BarrettВидеоShowing how there are not enough words in one language to describe all emotionsВидеоThe role of bias in how you interpret non-verbal communication and body languageВидеоIncreasing accuracy of how you read non-verbal cues and facial expressionsВидеоNeurodiversity and how it impacts our ability to read non-verbal communicationВидеоSummary of listening to non-verbal communicationВидео
09Listening with empathy, sympathy, and compassion6 материалов
Empathy, sympathy, and compassion - section introductionВидеоWhat is empathy, sympathy, and compassionВидеоDalai Lama: Kindheartedness is the mindset for empathy and compassionВидеоMore on the distinction between Cognitive Empathy and Emotional EmpathyВидеоThe negative impact of too much empathyВидеоThoughtfulness, caring, and being attentive to othersВидео
10Removing parasite words to sound like a confident leader16 материалов
Introduction to removing parasite and filler words from your communicationВидеоThe strategy and plan for how to approach getting rid of parasite wordsВидеоWell - how to sound smart while being equally dumb as "umm"ВидеоUnder the radar parasite wordsВидеоExamples of overuse of "that"ВидеоOveruse of the word "and" can make you sound strangeВидеоActually, literally, totallyВидеоOkay? Kind of, sort of, I mean, basicallyВидеоCorrectly and incorrectly using the word "so"ВидеоHow to recognize parasite word patternsВидеоEXERCISE - record yourself speaking for 2 minutes to check for parasite wordsВидеоFixes for common reasons people use filler wordsВидеоIf you use parasite words or phrases in order to not be interruptedВидеоPseudo-cleft phrases which are entire filler phrasesВидеоHow to not sound like a bro or bro-ladyВидеоCourse testЗадание