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Communication Strategies for a Virtual Age · LearnSpace
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Communication Strategies for a Virtual Age

Курс от University of Toronto
Начальный≈ 7.5 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own. By the end of this course, you will be able to: • Apply communication principles and techniques for in-person and virtual teams • Use a science based approach to create impactful presentations • Refine your communication style to better persuade and influence others • Run more effective and impactful meetings • Incorporate strategies to have positive difficult conversations and make people feel valued and listened to *** This course will require you to record yourself speaking. Therefore you must have a phone/computer with a functional camera and microphone.*** WHO SHOULD TAKE THIS COURSE? Anyone looking for professional and/or leadership development. This class mainly uses examples from the professional, business environment. If you are looking to advance at your current organization or to enhancing your personal value for potential employers this course is for you. WHAT MAKES THIS COURSE EFFECTIVE? Many educational experiences describe and explain, but in this course we will apply and demonstrate. We teach practical and proven concepts, show you how to apply them and give you opportunities to practice them in a safe and supportive environment. This course is full of opportunities to put the ideas presented into practice and test their effectiveness for yourself. WHY SHOULD YOU TAKE THIS COURSE? We will challenge the preconceived ideas about what it means to be part of a virtual team, and support you to be a dynamic team contributor no matter where you work. In this course you can expect to be both energized and uncomfortable – like in most experiences that result in positive growth and change! This course is offered through the University of Toronto School of Continuing Studies (https://learn.utoronto.ca/).

Навыки, которые вы освоите

Communication StrategiesPersuasive CommunicationMeeting FacilitationInterpersonal CommunicationsVirtual TeamsPresentationsDriving engagementActive ListeningTelecommutingDiscussion FacilitationProfessional DevelopmentOral ExpressionPublic SpeakingTeamworkNon-Verbal CommunicationCollaborationInfluencingCommunicationBusiness Communication

Программа курса

4 модулей · 61 учебных материалов

01Introduction to Virtual Teams and Virtual Communication16 материалов

Welcome to the Course

Welcome to the Course!ВидеоWhat to expect?Видео

The 3 traps

The 3 traps of communicationВидеоRecognizing the 3 trapsЧтение

Учитесь у экспертов

Ivan Wanis Ruiz

Instructor

Communication Strategies for a Virtual Age
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в новой вкладке

Обучение на Coursera

≈ 7.5 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Узбекский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Гаитянский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
First trap - Speaking in third personВидео
Second trap - Speaking in formal languageВидео
To formal or not to formalЧтение
Third trap - Speaking with too many detailsВидео
More traps!Чтение
Can you find the trap?Обсуждение

True and False

Misconceptions, pros & consВидеоVirtual communication & EffectivenessОбсуждение

What do we really know?

Three types of remote teamsВидео

Social (Virtual) Dynamics

ConfessionalsВидеоBe so sensitiveВидео

Module 1 Quiz

Module 1 QuizЗадание
02Virtual Meetings: Boring to Awesome8 материалов

Meet and Bones

Too much of a good thing?Видео(QCTT) + (PS) = AwesomeВидеоThe most important conceptОбсуждение

Interactive Awesome

Interactive AwesomeВидеоThe most effective question you could askОбсуждение

What is a question?

What is a question?ВидеоGood or Bad?Чтение

Module 2 Quiz

Module 2 - MeetingsЗадание
03Influence, Power and Questioning Strategies in Virtual Collaboration23 материалов

Let's Really Communicate

Communication StylesВидеоHostile (Bullets & Categories)ВидеоIndifferent (Help & Advice)ВидеоUninformed (Empathy & POV)ВидеоSupportive (Everything and Everybody)ВидеоCheck out the style...Обсуждение

Who's got the Power?

Underlying MotivationsВидеоAchievementВидеоAffiliationВидеоPowerВидеоLet's go deepЧтениеHardest / Easiest power motivationОбсуждение

It's not what you ask for. It's how.

QuestionsВидеоClosed questionsВидеоOpen QuestionsВидеоStrategic QuestionsВидеоJedi Mind TricksЧтениеNudgingЧтениеNegotiating Case Study.Обсуждение

Why are you asking?

Positional vs Principled BargainingВидеоThis is just the tipЧтение

Module 3 Quiz

Let's play a gameЧтениеModule 3 QuizЗадание
04Speaking and Presenting in a virtual context14 материалов

How the Brain Listens

5% RuleВидеоDo you remember?Чтение

Speaking to the Brain

Area 47ВидеоScience! Area 47ЧтениеGoal Opportunity StatementВидеоKNOW-PhraseВидеоBelly Button RuleВидеоFind your favourite Area 47 openingОбсуждение

Showing the Brain

The Lazy RuleВидеоPicture Superiority EffectВидеоDo you see it?ЧтениеAchieving the pointОбсуждение

Let's Get Talking

Almost everythingЧтениеLet's get talkingВзаимная проверка