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Consult on Talent Processes · LearnSpace
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Consult on Talent Processes

Курс от Coursera
Начальный≈ 2.4 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Are you an order-taker or a strategic advisor? In HR analytics, the difference often comes down to one skill: knowing how to consult. This course shows you the consultancy mindset that transforms data requests into strategic conversations. You'll apply your understanding of why 'just get me the data' is rarely the right starting point and how scoping questions uncover the real problem behind every request. You'll practice active listening techniques that build stakeholder trust, then draft consultation briefs that capture needs, success criteria, and constraints. Using AI tools like ChatGPT, you'll draft stakeholder-ready summaries and learn to verify AI outputs against your actual findings. Through realistic role plays where you navigate ambiguous requests from managers and coach dialogues where you adapt your approach to resistant executives, you'll build the judgment that separates advisors from order-takers. Designed for HR professionals and aspiring people analytics practitioners. Basic familiarity with HR concepts helpful. Access to free ChatGPT or Claude recommended.

Навыки, которые вы освоите

Project ScopingConsultative ApproachesAI PersonalizationStakeholder ManagementRequirements ElicitationAnthropic ClaudeVerification And ValidationAI EnablementNeeds AssessmentActive ListeningProblem SolvingPeople AnalyticsRapport BuildingManagement ConsultingChatGPTConsultingOvercoming Objections

Программа курса

2 модулей · 15 учебных материалов

01The Consultancy Mindset: From Order-Taker to Advisor7 материалов
Welcome: When 'Just Get Me the Data' Isn't EnoughВидеоThe Manager Wants a Report—But What Does She Really Need?DIALOGUEThe Order-Taker Trap: Why 'Yes' Can Be the Wrong AnswerВидеоScoping Questions: 'What Problem Are You Trying to Solve?'Видео

Учитесь у экспертов

Professionals in the Industry

Преподаватель курса

Ritesh Vajariya

Преподаватель курса

Consult on Talent Processes
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 2.4 ч

2 модулей

Язык: Английский

Часть программы вашего университета
Active Listening in HR ConsultationsЧтение
Documenting Scope: The Consultation BriefВидео
Your Brief Says One Thing—The Manager Expects AnotherDIALOGUE
02From Draft to Delivery: Analyzing and Communicating Consultation Findings8 материалов
From Brief to Summary: When Your Findings Need a Wider AudienceВидеоThe AI Summary Sounds Great—But Is It Accurate?DIALOGUEBuilding Trust Through TransparencyЧтениеThe Complete Consultation: Scope, Analyze, RecommendВидеоPresent Your Recommendation—When the Data Contradicts the PlanDIALOGUEFinal AssessmentЗаданиеYour New Skill: Consult on Talent ProcessesВидеоBuilding Your People Analytics Practice: Resources & Next StepsЧтение