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Copilot and Agent Operations · LearnSpace
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courseraIT и технологии

Copilot and Agent Operations

Курс от Microsoft
Средний≈ 8.6 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course equips you with the essential skills to deploy, manage, and scale Microsoft Copilot and custom Power Platform agents within your organization. You’ll learn to distinguish between standard built-in Copilot capabilities and the specialized functions of custom agents. The curriculum covers the operational lifecycle, teaching you how to assign and track Copilot licenses effectively while building a functional agent connected to a SharePoint knowledge source. Furthermore, you’ll utilize lifecycle reports to monitor engagement, identify underutilized tools, and decommission dormant agents to optimize resources. A dedicated module on Generative AI (GenAI) Literacy bridges the gap between technical administration and strategic oversight, connecting your daily management tasks to the broader AI governance landscape. By completing this course, you’ll be prepared to oversee AI deployments responsibly, ensuring that your organization harnesses the power of intelligent automation while maintaining robust security and compliance standards.

Навыки, которые вы освоите

Microsoft CopilotMicrosoft 365Microsoft Power PlatformAuthenticationsAgentic systemsUser ProvisioningAgentic WorkflowsGovernanceData GovernanceVerification And ValidationPower Platform Architecture & Technical DesignProduct Lifecycle ManagementManagement ReportingAI literacyContinuous MonitoringConfiguration ManagementTechnical WritingResponsible AIGenerative AI AgentsApplication Lifecycle Management

Программа курса

10 модулей · 57 учебных материалов

01Copilot vs. Custom: Distinguish Built-in Copilot from Custom Agents6 материалов
The Cost of Pointing a Request at the Wrong ToolЧтениеTwo Different Tools: Built-in Copilot vs Custom AgentsВидеоBuilt-in Copilot vs. Custom Agent: A Comparison ReferenceЧтениеEvaluating AI Requests to Recommend the Right Copilot SolutionЧтение

Учитесь у экспертов

Microsoft

Преподаватель курса

Copilot and Agent Operations
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 8.6 ч

10 модулей

Язык: Английский

Часть программы вашего университета
Hands-on Activity: Route the RequestsDIALOGUE
Knowledge Check: Built-in vs. CustomЗадание
02Copilot vs. Custom: Choose and Document the Right Microsoft Copilot Option6 материалов
Evaluating AI Requests: M365 Copilot vs. Custom AgentsЧтениеChoosing Copilot vs. Copilot StudioВидеоStructuring a Recommendation as a Knowledge-Base ArticleЧтениеHands-on Activity: Draft a Copilot vs. Custom Agent RecommendationЗаданиеKnowledge Check: Choosing the Right OptionЗаданиеGraded Quiz: Pick Copilot vs. CustomЗадание
03Copilot Pilot: Assign Licenses and Verify Provisioning6 материалов
Why Pilot Copilot Before You ScaleВидеоHow Copilot Licensing and Provisioning WorkЧтениеAssigning Copilot Licenses to a Pilot GroupВидеоSync Timing and Verifying Provisioning StatusВидеоHands-on Activity: Provision a Copilot Pilot GroupЧтениеKnowledge Check: Licensing and ProvisioningЗадание
04Copilot Pilot: Track Adoption with Copilot Analytics6 материалов
Reporting Microsoft 365 Copilot Adoption to LeadershipЧтениеReading Copilot Adoption MetricsВидеоExporting the Usage CSV and Charting the TrendЧтениеHands-on Activity: Chart the 30-Day Adoption TrendЗаданиеKnowledge Check: Adoption ReportingЗаданиеGraded Quiz: Launch Copilot PilotЗадание
05Power Platform Agent: Confirm You Can Build6 материалов
Why Copilot Agent Builds Get BlockedЧтениеWhat a Custom Agent Is and Whose Access It UsesВидеоTwo Things That Block a Build Before It StartsЧтениеVerifying You Are Ready to BuildВидеоHands-on Activity: Run the Pre-Build Readiness CheckЧтениеKnowledge Check: Build ReadinessЗадание
06Power Platform Agent: Build, Scope, and Submit6 материалов
Why Agents Return Nothing—or Reach No OneВидеоScope Is Explicit: What the Agent Can Actually SeeЧтениеBuilding, Scoping, Publishing, and Submitting the AgentВидеоHands-on Activity: Build the HR-FAQ Agent and Validate Before ApprovalЧтениеKnowledge Check: Scope, Publishing, and SharingЗаданиеGraded Quiz: Create Power Platform AgentЗадание
07Dormant Agents: Read the Reports and Spot Dormancy5 материалов
The Quiet Cost of Agents No One UsesЧтениеWhere Agent Activity Lives and What "Dormant" Actually MeansЧтениеReading the Report for Last ActivityВидеоHands-on Activity: Is This Agent Really Dormant?DIALOGUEKnowledge Check: Spotting DormancyЗадание
08Dormant Agents: Recommend Decommissioning6 материалов
A Recommendation That Gets Acted OnВидеоWhat a Credible Decommissioning Recommendation IncludesЧтениеFrom Flagged List to Archiving TicketВидеоHands-on Activity: Flag Dormant Agents and Recommend DecommissioningDIALOGUEKnowledge Check: Recommending DecommissioningЗаданиеGraded Quiz: Cull Dormant AgentsЗадание
09GenAI Module: Governing AI in Microsoft 3656 материалов
Why Governing AI Is Now Your JobВидеоHow Generative AI Uses Your Organization's DataЧтениеThe Microsoft 365 AI Governance ToolkitВидеоThe Six-Step AI Governance WorkflowЧтениеApply AI Governance to Real-World Risk ScenariosDIALOGUEKnowledge Check: Governing AI in Microsoft 365Задание
10Project Module: Agent Deployment and Governance Plan4 материалов
Why This Project MattersВидеоAgent Deployment and Governance Plan RequirementsЧтениеProject Instructions: How to Write Your Agent Deployment and Governance PlanЧтениеAgent Deployment and Governance PlanЗадание