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Core Sales Operations and Performance · LearnSpace
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Core Sales Operations and Performance

Курс от LearnQuest
Начальный≈ 5 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This beginner-level Sales Team Management Specialization equips early-career professionals, career-switchers, and new managers in India and the USA with the essential tools to lead, motivate, and develop high-performing sales teams in diverse business environments. Learners will master foundational leadership, communication, and analytical skills necessary to thrive in today’s fast-changing, cross-cultural sales markets. Through situational exercises and real-world scenarios, participants will learn proven strategies for motivating teams, building and managing pipelines, leveraging technology, and driving sustainable sales outcomes. Key motivations include strengthening team performance, adapting to regional buyer behaviors, and catalyzing professional growth in both traditional and emerging markets. Upon completion, learners will confidently step into sales management roles, ready to deliver impact in global and local contexts.

Навыки, которые вы освоите

Customer Relationship Management (CRM) SoftwareDashboardTeam Performance ManagementSales PipelinesOvercoming ObjectionsTeam MotivationSalesSales ManagementRegional SalesPerformance AnalysisBusiness EthicsPerformance MeasurementSales DevelopmentSelling TechniquesSales ProcessDrive EngagementProspecting and QualificationTeam ManagementManagement Training And DevelopmentSales Training

Программа курса

3 модулей · 48 учебных материалов

01Pipeline Management and Lead Qualification17 материалов

Let's Get Started

Welcome to Pipeline Management and Lead QualificationВидеоIntroduction - Pipeline Management and Lead QualificationВидеоLevel-Set with the CoachDIALOGUE

Practical Pipeline Building

Using Forecasting Basics to Prioritize Sales Activities for Optimal ImpactВидео

Учитесь у экспертов

LearnQuest Network

Преподаватель курса

Core Sales Operations and Performance
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Обучение на Coursera

≈ 5 ч

3 модулей

Язык: Английский

Часть программы вашего университета
Action Story: When Your Forecast Doesn’t Survive the Morning MeetingЧтение
Qualifying Leads with BANT and Other Beginner-Friendly FrameworksВидео
Implementing Technology for Pipeline Hygiene and Batch Follow-UpВидео
Pipeline Management and Lead QualificationЗадание

CRM and Digital Tool Integration

Mastering Basic CRM Features for Accurate Pipeline MonitoringВидеоEnsuring Data Integrity and Regular Updates for Actionable InsightsВидеоLeveraging Mobile Apps for On-the-Go Sales Team CollaborationВидеоCRM and Digital Tool IntegrationЗаданиеMake Your CRM Your SuperpowerDIALOGUE

Put it in Action: Pipeline Management and Lead Qualification

Expert Insights: Scaling Results and Continuous DevelopmentВидеоTurn inconsistent pipeline into a clean, high confidence forecastDIALOGUEPipeline Management and Lead QualificationЗаданиеFrom Management to SellingВидео
02Overcoming Objections and Ethical Selling14 материалов

Let's Get Started

Overcoming Objections and Ethical SellingВидео

Regional Objection Handling Techniques

Adapting Objection-Handling Scripts to Local Buyer ExpectationsВидеоAction Story: When One Objection Derails Two MarketsЧтениеUsing Active Listening to Uncover Hidden Concerns and Build SolutionsВидеоModifying Outreach Timing and Messaging for Cultural ResonanceВидеоOvercoming Objections and Ethical SellingЗадание

Ethical Sales Management

Implementing Compliance Checklists for Team-Wide Ethical SellingВидеоAction Story: When Pressure Pushes You Toward an Unethical ShortcutЧтениеConducting Regular Ethics and Scenario Training SessionsВидеоPromoting Honesty, Transparency, and Responsibility Through Leadership ModelingВидеоIntegrity in ActionDIALOGUE

Put it in Action: Overcoming Objections and Ethical Selling

Expert Insights: The Hidden Power of Procurement in Sales DealsВидеоResolve objections DIALOGUEOvercoming Objections and Ethical SellingЗадание
03Performance Analysis and Team Optimization17 материалов

Let's Get Started

Performance Analysis and Team OptimizationВидеоExpert Insights: Core Sales Operations and PerformanceВидео

Designing Simple Dashboards for Core KPIs and Individual Goals

Designing Simple Dashboards for Core KPIs and Individual GoalsВидеоAction Story: When Leadership Wants Answers You Can’t SeeЧтениеRunning Motivating Sales Campaigns to Drive Short-Term ResultsВидеоRecognizing Performance Trends Early and Adjusting Tactics SwiftlyВидеоExpert Insights: Foundations of Sales Team LeadershipВидеоPerformance Analysis and Team OptimizationЗадание

Team Collaboration and Process Automation

Establishing Handoff Protocols with Marketing and Support FunctionsВидеоAction Story: When Cross-Team Chaos Threatens a Major DealЧтениеIntroducing Automation for Daily Tasks to Boost EfficiencyВидеоCoordinating Distributed Sales Teams for Consistent Brand MessagingВидеоCollaborate and AutomateDIALOGUE

Put it in Action: Performance Analysis and Team Optimization

Expert Insights: Structure and Accountability Drive Sales Team PerformanceВидеоTurn data into meaningful action steps DIALOGUEPerformance Analysis and Team OptimizationЗаданиеEnd of Course: Ready to Advance Sales Team ImpactВидео