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Core 1: Hardware and Network Troubleshooting · LearnSpace
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courseraIT и технологии

Core 1: Hardware and Network Troubleshooting

Курс от IBM
Продвинутый≈ 17 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

More than 1 million IT professionals have built their IT careers on the CompTIA A+ certification (CompTIA). This Core 1 – Hardware and Network Troubleshooting course from IBM comprehensively prepares you for the first of the two exams required to earn this industry certification employers look for. The course is ideal for professionals looking to kickstart their IT career in IT support. You’ll build practical skills to set up, configure, and troubleshoot devices, networks, and systems in today’s work environments. You’ll gain a strong foundation in hardware and networking concepts, including troubleshooting laptops, mobile devices, video and resolution issues, storage, and printers. Plus, you’ll learn about configurations, power supply basics, and how to identify key motherboard and storage components. Throughout, you’ll get hands-on in online labs and then complete a final project where you’ll apply your knowledge in real-world scenarios. Whether you’re starting your IT career or looking to advance in your current role, this course provides essential exam preparation and job-ready skills employers value. Enroll today and take the next step toward a successful career in IT.

Навыки, которые вы освоите

Hardware TroubleshootingNetwork TroubleshootingComputer HardwarePeripheral DevicesSystem ConfigurationVirtualizationData Storage TechnologiesData StorageVirtualization and Virtual MachinesNetworking HardwareEnd User Training and SupportConfiguration ManagementNetwork AdministrationCloud ComputingGeneral NetworkingTechnical Support and ServicesVirtual MachinesTechnical SupportInformation TechnologyHardware Architecture

Программа курса

5 модулей · 97 учебных материалов

01Laptops and Other Mobile Devices 23 материалов

Welcome

Course IntroductionВидеоCourse OverviewЧтениеReading: Helpful Tips for Course CompletionPLUGIN

Laptops, Mobile Devices, and Accessories

Laptop Components Видео

Учитесь у экспертов

IBM Skills Network Team

Преподаватель курса

Core 1: Hardware and Network Troubleshooting
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 17 ч

5 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Узбекский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
Reading: Shortcut KeysPLUGIN
Laptop and Mobile Device StorageВидео
Mobile Displays Part 1Видео
Mobile Displays - Part 2Видео
Reading: Docking Stations and Port ReplicatorsPLUGIN
AccessoriesВидео
Reading: Mobile Device SecurityPLUGIN
Reading: Battery and Power ManagementPLUGIN
Summary and Highlights: Laptops, Mobile Devices, and AccessoriesЧтение
Practice Quiz: Laptops, Mobile Devices, and AccessoriesЗадание

Laptop and Mobile Device Troubleshooting

Troubleshooting Laptops and Mobile DevicesВидеоMicrosoft Windows Server Lab EnvironmentВидеоLab: Troubleshooting Laptops and Mobile DevicesВнешний инструментTroubleshooting Video and Resolution IssuesВидеоLab: Visual Enhancement Tools on WindowsВнешний инструментSummary and Highlights: Laptop and Mobile Device TroubleshootingЧтениеPractice Quiz: Laptop and Mobile Device TroubleshootingЗадание

Module Cheat sheet and Assessment

Reading: Cheat Sheet: Domain One PLUGINGraded Quiz: Laptops and Other Mobile DevicesЗадание
02Networking, Storage, and Virtualization 26 материалов

Networking and Storage

Common Network InfrastructureВидеоReading: Wireless ConnectivityPLUGINSoftware Defined NetworkingВидеоNetwork ServicesВидеоActivity: Identifying Network ServicesPLUGINStorage DevicesВидеоLab: Identify Disk StorageВнешний инструментRAIDВидеоActivity: Building RAID ConfigurationsPLUGINSummary and Highlights: Networking and StorageЧтениеPractice Quiz: Networking and StorageЗадание

Troubleshooting Networking and Storage

Network and Troubleshooting ToolsВидеоReading: Network ToolsPLUGINTroubleshooting Network ConnectivityВидеоAdvanced Connectivity TopicsВидеоTroubleshooting Storage DevicesВидеоLab: Troubleshooting Storage DevicesВнешний инструмент

Cloud Computing and Virtualization

Virtualization OverviewВидеоCloud Computing OverviewВидеоActivity: Virtualization and Cloud Strategy ConsultationDIALOGUESummary and Highlights: Cloud Computing and VirtualizationЧтениеPractice Quiz: Cloud Computing and Virtualization Задание

Module Cheat sheet and Assessment

Reading: Cheat sheet: Domains Two and FourPLUGINGraded Quiz: Networking, Storage, and VirtualizationЗадание
03Internal Computer Components18 материалов

Internal Computer Components

Understanding MotherboardsВидеоConfigure BIOS/UEFI SettingsВидеоCPU ArchitectureВидеоInstall and Configure CPU and CoolingВидеоPower Supply BasicsВидеоReading: Install and Configure Power SuppliesPLUGINReading: Internal Connector TypesPLUGINLab: Determine Power Supply NeedsPLUGINSummary and Highlights: Internal Computer ComponentsЧтениеPractice Quiz: Internal Computer ComponentsЗадание

Troubleshooting Internal Computer Components

Troubleshooting MotherboardsВидеоTroubleshooting RAM and CPUВидеоTroubleshooting PowerВидеоLab: Crash Code IdentificationPLUGINSummary and Highlights: Troubleshooting Internal Computer ComponentsЧтениеPractice Quiz: Internal Computer ComponentsЗадание

Module Cheat sheet and Assessment

Reading: Cheat Sheet: Domain ThreePLUGINGraded Quiz: Internal Computer ComponentsЗадание
04Printers and Multi-function Devices and Maintenance 16 материалов

Printers and Multi-Function Devices

Deploy and Configure Multifunction DevicesВидеоLab: Configure Print SettingsPLUGINInkjet Printers  ВидеоThermal and 3D Printers ВидеоSummary and Highlights: Printers and Multi-Function DevicesЧтениеPractice Quiz: Printers and Multi-Function DevicesЗадание

Printer Maintenance and Troubleshooting

Troubleshoot Basic Printer Issues ВидеоTroubleshoot Advanced Printer Issues ВидеоLaser Printer Maintenance and TroubleshootingВидеоActivity: Apply Laser Printer Troubleshooting TechniquesPLUGINLab: Identify Popular Features of Enterprise PrintersPLUGINImpact Printer Maintenance and TroubleshootingВидео

Module Cheat sheet and Assessment

Reading: Cheat Sheet: Domain FivePLUGINGraded Quiz: Printers and Mult-function Devices and MaintenanceЗадание
05Final Project and Final Exam14 материалов

Final Project

Final Project Overview and InstructionsPLUGINScenario 1: LibreOffice Printer SettingsPLUGINLab: LibreOffice Printer SettingsВнешний инструментQuiz: LibreOffice Printer SettingsЗаданиеScenario 2: Task Manager in WindowsPLUGINLab: Task Manager in WindowsВнешний инструментQuiz: Task Manager in WindowsЗаданиеScenario 3: Network Troubleshooter in Microsoft WindowsPLUGINLab: Network Troubleshooter in Microsoft WindowsВнешний инструментPractice Quiz: Network Troubleshooter in Microsoft WindowsЗадание

Final Exam and Course Wrap-Up

Course Glossary: Core 1: Hardware and Network TroubleshootingPLUGINFinal Quiz: Final ExamЗаданиеCongratulations & Next StepsЧтениеTeam and Acknowledgments Чтение
Summary and Highlights: Troubleshooting Networking and Storage Чтение
Practice Quiz: Troubleshooting Networking and Storage Задание
Summary and Highlights: Printer Maintenance and TroubleshootingЧтение
Practice Quiz: Printer Maintenance and TroubleshootingЗадание