NOC Operations: Monitoring and Incident Response

О курсе

Learn how to monitor network health and performance using established dashboards and tools, respond to monitoring alerts with initial validation, and apply documented runbook procedures to resolve common network incidents. You’ll build practical NOC-ready competencies for correlating system alerts with device status to confirm network faults, and for following a defined escalation procedure when incidents require advanced support. Across modules from Google Cloud, Packt, and Microsoft, you’ll progress from network monitoring and logging foundations into systematic network troubleshooting, then move into advanced troubleshooting techniques and structured incident response management and attack mitigation. Along the way, you’ll work in environments and tools commonly used in operations workflows, including Google Cloud Monitoring, Cloud Logging, and VPC Flow Logs; Windows 10/11 troubleshooting utilities; command-line network diagnostics (ping, ipconfig/ifconfig, tracert/traceroute, nslookup, netstat); and Chronicle SOAR (or an equivalent orchestration environment). This multi-author experience is designed to strengthen your adaptability by exposing you to multiple perspectives and toolsets used across real-world NOC environments. Ideal for learners who want to validate and sharpen day-to-day monitoring, troubleshooting, and escalation skills in network operations.

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