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Project Performance Reporting and Stakeholder Communication · LearnSpace
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Project Performance Reporting and Stakeholder Communication

Курс от Coursera
Уровень не указан≈ 15.8 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Project Performance Reporting and Stakeholder Communication strengthens the core delivery skill that makes projects feel “under control”: clear, consistent, decision-ready communication. By the end of this course, you’ll be able to define success metrics and stakeholder expectations in initiation artifacts, select the right communication methods for different audiences, build a stakeholder communication plan with cadence and reporting baselines, analyze and categorize stakeholders to tailor messaging, and present findings in a way that builds trust and drives action. These capabilities help you reduce surprises, manage expectations, and keep work aligned across the project lifecycle. What makes this course unique is its deliberately multi-angle approach to communication. Even though all modules are from SkillUp, each emphasizes a different dimension—PMI-style initiation artifacts, communication theory and breakdown prevention, planning and schedule-linked reporting, stakeholder analysis tools, and leadership behaviors that increase credibility. You’ll see different frameworks and terminology on purpose, so you learn to choose the right tool for the situation rather than forcing one template onto every stakeholder group. Across five modules, you’ll progress from establishing baselines and roles to planning, tailoring, and confidently presenting recommendations—building a complete communication backbone you can reuse on real client engagements.

Навыки, которые вы освоите

Virtual TeamsProject DocumentationStakeholder AnalysisProject PerformanceManagement ReportingCommunication PlanningCommunication StrategiesBusiness ReportingProject ManagementReport WritingStrategic CommunicationStakeholder CommunicationsProject ControlsProject CoordinationCoordinatingStakeholder ManagementPerformance ReportingVerbal Strategic CommunicationLeadershipStakeholder Engagement

Программа курса

7 модулей · 100 учебных материалов

01Start Here: Get Oriented and Check Your Skills2 материалов
Start Here: How This Skill-Based Course WorksЧтениеSkill Diagnostic: Find Your Recommended Starting PointЗадание
02Setting Up the Project for Success17 материалов

Kicking Off the Project - The Initiating Process Group

The Project Initiation PhaseВидео

Учитесь у экспертов

Professionals from the Industry

Преподаватель курса

Project Performance Reporting and Stakeholder Communication
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Обучение на Coursera

≈ 15.8 ч

7 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Узбекский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
Key Project Management Modeling Tools, Part 1Видео
Key Project Management Modeling Tools, Part 2Видео
Expert Viewpoints: Project InitiationВидео
Hands-on Lab: Develop a Project Charter and Project BriefPLUGIN
Practice Quiz: Kicking Off the Project: The Initiating Process GroupЗадание

Stakeholder Identification

Stakeholder RegisterВидеоDecision MakingВидеоExpert Viewpoints: Stakeholder Identification and Management ВидеоLab: Develop a Stakeholder RegisterPLUGINPractice Quiz: Stakeholder Identification Задание

Stakeholder Management and Project Financial Analysis

Stakeholder Engagement PlanВидеоLab: Develop a Stakeholder Engagement PlanPLUGINKey Financial MetricsВидеоProject BudgetsВидеоPractice Quiz: Stakeholder Management and Project Financial AnalysisЗадание

Summary

Module 4 Summary and Highlights: Setting Up the Project for SuccessЧтение
03Effective Communications Building Blocks22 материалов

Effective Communications Management

Effective ConversationsВидеоProject Management Communication SkillsВидеоProject Communications OverviewВидеоExpert Viewpoints: Communicating Effectively for Positive ResultsВидеоPractice Quiz: Effective Communications ManagementЗадание

Communication Mediums

Synchronous vs Asynchronous CommunicationsВидеоCommunications MediumsВидеоExpert Viewpoints: What's the Most Effective Communication MediaВидеоPractice Quiz: Managing CommunicationsЗаданиеEffective Engagement ВидеоCross Cultural Communications and Communications ChannelsВидеоPractice Quiz: Communication MediumsЗадание

Failing Fast and Key Project Roles

Introduction to Failing FastPLUGINWhen is Failing Fast Good?ВидеоExpert Viewpoints: Failing Fast SuccessfullyВидеоKey Project RolesPLUGINProject Role Identification: RACIPLUGINExpert Viewpoints: Working Together as a TeamВидео

Summary, and Glossary

Module 2 Summary: Effective Communications Building BlocksPLUGINModule 2 Glossary: Effective Communications Building Blocks PLUGIN
04Communications Planning20 материалов

Communicating the Schedule

Key Tool - Critical Path Method PLUGINDemo: Critical Path Method ВидеоHands-on Lab: Perform Critical Path AnalysisPLUGINCritical Chain Method ВидеоPractice Quiz: Communicating the ScheduleЗадание

Introduction to Communications Planning

Key Tool - Communications Management PlanВидеоBusiness Analyst Communication RequirementsPLUGINDemo: Communications Management PlanВидеоHands-on Lab: Create a Communications Management PlanPLUGINExpert Viewpoints: Planning for Effective Virtual and In Person CommunicationsВидеоPlanning Virtual CommunicationsВидеоEffective Status ReportingВидеоDemo: Status ReportingВидеоHands-on Lab: Create a Project Status ReportPLUGINDefining Communication StylesPLUGINDemo: Assessing Communication StylesВидеоHands-on Lab: Assess Your Communication StylePLUGINPractice Quiz: Introduction to Communications PlanningЗадание

Summary, and Glossary

Module 3 Summary: Communications PlanningPLUGINModule 3 Glossary: Communications PlanningPLUGIN
05Stakeholder Analysis and Management 13 материалов

Identifying Stakeholders

Identify Stakeholders ВидеоPlan Stakeholder Engagement ВидеоReading: Working with IT Teams PLUGINLab: Develop a Stakeholder RegisterPLUGINReading: Stakeholder Collaboration and NeedsPLUGINPractice Quiz: Identifying StakeholdersЗадание

Engaging and Managing Stakeholders

Manage Stakeholder EngagementВидеоMonitor Stakeholder Engagement and Ground RulesВидеоExpert Viewpoints: Stakeholder Management ToolsВидеоDemo: Team CharterВидеоPractice Quiz: Engaging and Managing StakeholdersЗадание

Module Summary

Glossary: Stakeholder Analysis and ManagementPLUGINModule Summary: Stakeholder Analysis and ManagementЧтение
06Leadership Fundamentals20 материалов

Project Leadership Essentials

Leadership EssentialsВидеоExpert Viewpoints: Why Leadership?ВидеоExpert Viewpoints: Leading SuccessfullyВидеоDemo: Leadership Level SurveyВидеоHands-on Lab: Leadership LevelPLUGINImpact of a Good Leader on Team Dynamics and ProductivityВидеоPractice Quiz: Project Leadership EssentialsЗадание

Improving Leadership Skills

Techniques for Improving Leadership SkillsPLUGINLeadership Factors and StylesВидеоPractice Quiz: Readiness Levels and Preferred Leadership StylesЗаданиеExpert Viewpoints: Leadership Competencies, Skills, and MindsetВидеоSituational Leadership with Your TeamВидеоMapping Situational Leadership Model to the Tuckman LadderPLUGIN

Summary, and Glossary

Module 4 Summary: Leadership FundamentalsPLUGINModule 4 Glossary: Leadership FundamentalsPLUGIN
07Skill Assessment6 материалов

Lesson

Learner Expectations for Skill AssessmentЧтениеRole Play BriefingЧтениеPersuasive Stakeholder CommunicationUNKNOWNRole Play Briefing ЧтениеReporting and Stakeholder CommunicationUNKNOWNProject Performance Reporting and Stakeholder Communication AssessmentЗадание
Hands-on Lab: Key Project Roles and RACIPLUGIN
Practice Quiz: Failing Fast and Key Project RolesЗадание
Practice Quiz: Situational Leadership and Tuckman LadderЗадание
The Knowledge Sharing HierarchyPLUGIN
Intuitive Decision-MakingPLUGIN
Expert Viewpoints: Using your IntuitionВидео
Practice Quiz: Improving Leadership SkillsЗадание