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User Research Strategy · LearnSpace
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User Research Strategy

Курс от Coursera
Уровень не указан≈ 12.4 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Learn how to plan, run, and translate user research into clear product and design direction. In this course, you’ll build core competencies in competitive analysis and stakeholder interviews to surface business requirements and design constraints, then develop a comprehensive user research plan to answer a specific product or business question. You’ll design research studies by selecting appropriate methodologies, defining objectives, and creating research instruments, along with participant recruitment strategies, screeners, and qualitative discussion guides. As you progress, you’ll move from research execution to synthesis—analyzing user needs and business requirements to define design problems while identifying and mitigating potential sources of bias in study design. You’ll also explore how generative AI can support qualitative analysis and synthesis, helping you organize patterns and insights from user feedback. Content is curated from multiple expert instructors (IIT Guwahati, IBM, and SkillUp), offering complementary perspectives on research planning and insight generation. Ideal for aspiring UX researchers, product designers, and product teams looking to strengthen practical research strategy skills.

Навыки, которые вы освоите

Business ResearchCompetitive IntelligenceInterviewing SkillsCompetitive AnalysisUI/UX ResearchResearch MethodologiesUser ResearchQualitative ResearchRequirements AnalysisUser ExperienceProduct RequirementsRequirements ElicitationUser FeedbackPersona DevelopmentPresentationsResearch ReportsDesign StrategiesUI/UX StrategyPersona (User Experience)Design Research

Программа курса

9 модулей · 83 учебных материалов

01Start Here: Get Oriented and Check Your Skills2 материалов
Start Here: How This Skill-Based Course WorksЧтениеSkill Diagnostic: Find Your Recommended Starting PointЗадание
02Research and Audit11 материалов

Research – An Introduction

Research – An Introduction Part 1Видео

Учитесь у экспертов

Professionals from the Industry

Преподаватель курса

User Research Strategy
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 12.4 ч

9 модулей

Язык: Английский

Субтитры: Арабский, Французский, Узбекский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
Research – An Introduction Part 2Видео

Audit – An Introduction

Audit – An IntroductionВидео

Audit – Learning Objectives

Audit – Learning ObjectivesВидео

Audit – Questions to Answers

Audit – Questions to AnswersВидео

Competitive Analysis

Competitive AnalysisВидеоA Guide to Competitive Analysis for UX DesignЧтениеHow to Do a UX Competitor Analysis: A Step By Step GuideЧтениеHow to Conduct a Competitive Analysis as a UX DesignerЧтениеHow to Conduct a Competitive AnalysisЧтениеCompetitive Analysis: How to Approach It EffectivelyЧтение
03Stakeholders, Experts and User Research12 материалов

Stakeholder Interviews – An Introduction

Stakeholder Interviews – An Introduction Видео

Stakeholder Interviews – Study Objectives

Stakeholder Interviews – Study ObjectivesВидеоThe Guide to Stakeholder Interview QuestionsЧтениеSuper Importance of Conducting Stakeholder Interviews in UXЧтениеStakeholder Analysis for UX ProjectsЧтение

Expert Interviews – Introduction and Objectives

Expert Interviews – Introduction and ObjectivesВидеоHow to get the most out of an interview with a subject matter expertЧтениеExpert Interviews in a Design Sprint (Ask The Experts)Чтение

User Research – An Introduction

User Research – An IntroductionВидеоWhat It's Like to Be a UX ResearcherЧтениеComplete Beginner’s Guide to UX ResearchЧтениеThe Essential Guide to User ResearchЧтение
04Skills Assessment 13 материалов

Lesson

Practice for Product Discovery & Research StrategyЗаданиеLearner Expectations for AssessmentЧтениеCheckpoint 1 of 3 - Product Discovery & Research StrategyЗадание
05Foundations of UX Research17 материалов

Understanding UX Research

What is UX Research?ВидеоReading: How UX Insights Improve Business OutcomesPLUGINUX Research vs. UX DesignВидеоReading: Types of Research Methods in UX DesignPLUGINActivity: When and Why to Conduct UX ResearchPLUGINReading: Timing UX Research in Product DevelopmentPLUGINLab: Getting Started with MiroPLUGINLab: Mapping Methods to UX Design StagesPLUGINUnderstanding UX ResearchЗадание

Research Methods in Practice

Conducting Effective User InterviewsВидеоDesigning Surveys with Google FormsВидеоLab: Design a Survey Using Google FormsPLUGINObservational Studies & Field ResearchВидеоReading: Writing Research Goals and HypothesesPLUGINReading: Field Study Best PracticesPLUGIN

Summary

Module Summary: Foundations of UX ResearchЧтение
06Skills Assessment 23 материалов

Lesson

Practice for User Research Planning and DesignЗаданиеLearner Expectations for AssessmentЧтениеCheckpoint 2 of 3 - User Research Planning and DesignЗадание
07From Research to Insights16 материалов

Synthesizing Research Data

Analyzing Open-Ended Survey ResponsesВидеоAffinity MappingВидеоReading: Affinity Mapping Versus ThemingPLUGINLab: Getting started with FigmaPLUGINLab: Affinity Mapping Using FigJamPLUGINCreating Personas from Real DataВидеоReading: Basics of Persona Creation PLUGINPractice Quiz: Synthesizing Research DataЗадание

From User Needs to Design Direction

Turning Research Into FeaturesВидеоMapping User Needs to Product StrategyВидеоReading: Feature Prioritization MatrixPLUGINPresenting UX Findings to TeamsВидеоReading: Writing Insight-Driven UX RecommendationsPLUGINLab: Affinity to Action: Prioritizing Features PLUGIN

Summary

Module Summary: From Research to InsightsЧтение
08AI-Powered UX Research and Analysis16 материалов

AI for Surveys, Interviews, and Feedback Synthesis

Writing UX Survey Questions with AIВидеоReading: Prompt Patterns for UX Research: From Surveys to InsightsPLUGINLab: Design and Refine UX Surveys Using AI-Powered Google FormsPLUGINCreating UX Interview Guides and Scripts Using AIВидеоReading: A Guide to Data Collection Prompts for UX ResearchersPLUGINSynthesizing User Feedback and Themes AutomaticallyВидеоAI for Surveys, Interviews, and Feedback SynthesisЗадание

Generating Personas and Journey Maps Using AI

Affinity Mapping with AI: Grouping and Clustering IdeasВидеоReading: Pattern Recognition and Affinity Grouping with Generative AIPLUGINCreating Empathy Maps and Personas Using AIВидеоLab: Create AI-Generated User PersonasPLUGINGenerating Customer Journey Map from Interview DataВидеоJourney Mapping at Scale: AI as a Visual SynthesizerPLUGIN

Module Summary

Summary and Highlights: AI-Powered UX Research and AnalysisЧтение
09Skills Assessment 33 материалов

Lesson

Practice for User Research Synthesis and InsightsЗаданиеLearner Expectations for AssessmentЧтениеCheckpoint 3 of 3 - User Research Synthesis and InsightsЗадание
Research Methods in PracticeЗадание
From User Needs to Design DirectionЗадание
Lab: Create AI-Powered Journey Map for the Event BookingPLUGIN
Generating Personas and Journey Maps Using AIЗадание