Network Troubleshooting and Maintenance

О курсе

In the Network Troubleshooting and Maintenance course, you’ll learn to troubleshoot network connectivity issues using standard command-line tools, apply the TCP/IP model to isolate problems, follow runbook procedures to resolve incidents, verify network configurations, back up device settings, and support planned firmware updates. This course equips you with practical, job-ready skills for diagnosing and maintaining networked systems across cloud and on-premises environments. You’ll move from foundational concepts of how the internet works to hands-on troubleshooting in AWS, and then into real operational scenarios involving security incidents, disaster recovery, and automation. Each module builds on the last, giving you both technical proficiency and a structured diagnostic mindset. What makes this course unique is its multi-author, multi-platform design. You learn directly from AWS and Akamai experts, gaining exposure to diverse tools, architectures, and operational practices. With guided use of AWS consoles, CLI tools, Cisco Packet Tracer, and diagnostic utilities, you’ll develop the versatility required in modern IT roles. Completing this course gives you the confidence and capability to respond effectively to network issues in real-world environments.

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