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Foundational Network Diagnostics · LearnSpace
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courseraIT и технологии

Foundational Network Diagnostics

Курс от Coursera
Уровень не указан≈ 14.5 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Learn how to diagnose common network connectivity problems by applying practical, hands-on techniques used in real support and operations environments. In this course, you’ll build the ability to analyze client-side DNS and DHCP failures, use basic network utilities to test and trace routing paths, and verify the operational state and connectivity of network devices using foundational diagnostic commands. You’ll also practice gathering initial incident data with standard network troubleshooting tools so you can quickly narrow down likely causes and next steps. You’ll progress through structured troubleshooting workflows, OS-based diagnostic practice, and core network fundamentals. Content spans systematic troubleshooting methods and command-line verification (including tools such as ping, traceroute, and DNS/port-testing utilities like nslookup/dig and netstat/curl/telnet/nc), then reinforces the underlying concepts needed to troubleshoot confidently. Hands-on work may use a lab workstation running Windows, macOS, or Linux with admin access, plus a virtualized networking lab environment with a router/switch OS that supports Cisco-style CLI and IPv4/IPv6 configuration; optional cabling practice can be supported with basic Ethernet patch cables and a tester/crimper. This multi-author experience brings complementary perspectives from Packt and Google, helping you learn to troubleshoot across different environments and approaches. Ideal for learners preparing for entry-level networking roles, IT support responsibilities, or anyone who wants a practical foundation in network diagnostics and troubleshooting.

Навыки, которые вы освоите

Network ArchitectureNetwork SwitchesCommand-Line InterfaceDynamic Host Configuration Protocol (DHCP)Networking HardwareNetwork ProtocolsNetwork AdministrationDesktop SupportNetwork TroubleshootingComputer NetworkingLocal Area NetworksNetwork RoutingLinux CommandsTechnical Support and ServicesVirtual NetworkingNetwork InfrastructureNetwork SupportGeneral NetworkingNetwork RoutersTCP/IP

Программа курса

6 модулей · 74 учебных материалов

01Start Here: Get Oriented and Check Your Skills2 материалов
Start Here: How This Skill-Based Course WorksЧтениеSkill Diagnostic: Find Your Recommended Starting PointЗадание
02Network Troubleshooting19 материалов

Network Troubleshooting

Identify the problemВидео

Учитесь у экспертов

Professionals from the Industry

Преподаватель курса

Foundational Network Diagnostics
В каталоге вашей программы

Инвестируйте в себя

Новые знания — в удобное для вас время.

Начать на Coursera

Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 14.5 ч

6 модулей

Язык: Английский

Субтитры: Арабский, Французский, Украинский, Бразильский португальский, Корейский, Немецкий, Индонезийский, Турецкий, Испанский, Японский

Часть программы вашего университета
Establish and Test a TheoryВидео
Troubleshooting - Plan and Implement a SolutionВидео
Troubleshooting - Verify System FunctionalityВидео
Troubleshooting - Document the IssueВидео
Cabling ToolsВидео
Cabling IssuesВидео
Network Software ToolsВидео
Troubleshooting with PingВидео
IP Addressing CommandsВидео
DNS Troubleshooting CommandsВидео
Route Troubleshooting CommandsВидео
Information Gathering CommandsВидео
Additional Network CommandsВидео
Wireless Network IssuesВидео
Addressing IssuesВидео
Network Service IssuesВидео
Routing and Switching IssuesВидео
Practice AssessmentЗадание
03Skill Assessment 13 материалов

Lesson

Practice for Core Network Troubleshooting TechniquesЗаданиеLearner Expectations for AssessmentЧтениеCheckpoint 1 of 2 - Core Network Troubleshooting TechniquesЗадание
04Troubleshooting and the Future of Networking24 материалов

Introduction to Troubleshooting and the Future of Networking

Troubleshooting and the Future of NetworkingВидео

Verifying Connectivity

Ping: Internet Control Message ProtocolВидеоCommand Line Troubleshooting ToolsЧтениеTracerouteВидеоTesting Port ConnectivityВидеоSupplemental Reading for Testing Port ConnectivityЧтениеVerifying ConnectivityЗадание

Digging into DNS

Name Resolution ToolsВидеоPublic DNS ServersВидеоDNS Registration and ExpirationВидеоHosts FilesВидеоDigging into DNSЗадание

The Cloud

What is The Cloud?ВидеоEverything as a ServiceВидеоCloud StorageВидеоThe CloudЗадание

IPv6

IPv6 Addressing and SubnettingВидеоIPv6 HeadersВидеоIPv6 and IPv4 HarmonyВидеоSupplemental Reading for IPv6 and IPv4 HarmonyЧтениеInterview Role Play: NetworkingВидео

Wrap Up

Alex: My career pathВидеоGlossary termsЧтениеGlossaryЧтение
05Network Fundamentals 23 материалов

Network Fundamentals

Full Specialization ResourcesЧтениеIdentifying Network Component RolesВидеоGetting Started with the Cisco CLIВидеоIntroducing the Cisco DNA CenterВидеоRecognizing Network Topology CharacteristicsВидеоIdentifying Different Network TypesВидеоReviewing Network Topology Design CharacteristicsВидеоDescribing Physical Network CablingВидеоDescribing PoE Concepts and ContextsВидеоIdentifying Common Interface and Cable IssuesВидеоComparing TCP and UDP ProtocolsВидеоReviewing IPv4 AddressingВидеоConfiguring IPv4 Addresses on Network DevicesВидеоLearning Basic Subnetting ConceptsВидеоPerforming Class C IPv4 SubnettingВидеоPerforming Class B IPv4 SubnettingВидеоApplying IPv4 SubnettingВидеоReviewing IPv6 AddressingВидеоDescribing IPv6 Unicast Type AddressesВидеоDescribing IPv6 Anycast, Multicast, and EUI 64ВидеоConfiguring IPv6 Addresses on Network DevicesВидеоReviewing Virtualization ConceptsВидеоReviewing Wireless Configuration ChoicesВидео
06Skill Assessment 23 материалов

Lesson

Practice for Foundational Incident DiagnosticsЗаданиеLearner Expectations for AssessmentЧтениеCheckpoint 2 of 2 - Foundational Incident DiagnosticsЗадание