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Network Operations, Monitoring and Incident Response · LearnSpace
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courseraIT и технологии

Network Operations, Monitoring and Incident Response

Курс от Coursera
Уровень не указан≈ 22.3 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Learn how to run and support reliable networks by building performance dashboards and reports that visualize key metrics and communicate service health to stakeholders. You’ll configure and tune event monitoring thresholds and alerting rules for network infrastructure, then monitor performance and resource utilization to spot bottlenecks early and inform capacity planning. As you progress from advanced monitoring and alerting in Azure to network monitoring and logging in Google Cloud, you’ll sharpen incident-handling skills by analyzing and prioritizing network incidents based on technical impact and business criticality. You’ll also apply packet capture and analysis techniques (including Wireshark) to troubleshoot complex network and application performance issues, coordinate technical network response activities during a major incident, and contribute to post-incident reviews to identify root cause and document preventative measures. Content from Microsoft, Google Cloud, LearnQuest, and Palo Alto Networks provides multiple expert perspectives. No specific tools are required—just a computer with internet access. Ideal for IT professionals strengthening network operations and incident response capabilities.

Навыки, которые вы освоите

Network Performance ManagementNetwork SecurityNetwork SupportSystem ConfigurationComputer Security Incident ManagementTCP/IPIncident ResponseSoftware-Defined NetworkingNetworking HardwareSystem MonitoringEvent MonitoringNetwork TroubleshootingNetwork ProtocolsIncident ManagementNetwork Planning And DesignDashboard CreationNetwork MonitoringNetwork ArchitectureContinuous MonitoringMicrosoft Azure

Программа курса

10 модулей · 140 учебных материалов

01Start Here: Get Oriented and Check Your Skills2 материалов
Start Here: How This Skill-Based Course WorksЧтениеSkill Diagnostic: Find Your Recommended Starting PointЗадание
02Advanced Monitoring Techniques20 материалов

Log Analytics Overview

Log Analytics Query Language basicsВидео

Учитесь у экспертов

Professionals from the Industry

Преподаватель курса

Network Operations, Monitoring and Incident Response
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 22.3 ч

10 модулей

Язык: Английский

Субтитры: Арабский, Французский, Узбекский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
Navigating Log Analytics: Key features and log ingestion methodsЧтение
Log Analytics Query Language guideЧтение
Activity: Write and execute basic Log Analytics queries to retrieve specific information from logsЗадание
Exemplar: Write and execute basic Log Analytics queries to retrieve specific information from logsЧтение
Knowledge Check: Log Analytics overviewЗадание

Querying and Analyzing Logs

Advanced Log Analytics queriesВидеоTroubleshooting with Log AnalyticsВидеоTechniques for advanced Log Analytics queriesЧтениеTroubleshooting mastery: A comprehensive guide to using Log AnalyticsЧтениеActivity: Analyze logsЗаданиеExemplar: Analyze logsЧтениеKnowledge Check: Querying and Analyzing LogsЗадание

Creating and Using Dashboards

Building effective dashboards in AzureВидеоIntegrating external data sources into Azure dashboardsВидеоCrafting insights: A guide to Azure dashboard creationЧтениеCollaborative monitoring with shared dashboardsЧтениеActivity: Create a custom dashboard showcasing relevant monitoring metrics for a specific applicationЗаданиеKnowledge Check: Creating and using dashboardsЗаданиеAdditional Resources: Advanced monitoring techniquesЧтение
03Configuring Alerts in Azure26 материалов

Setting up Azure Alerts

Azure Monitor action groups: Enhancing alert notificationsВидеоAzure Monitor metrics alerting: Configuring threshold-based alertsВидеоSetting up Azure alerts walkthroughВидеоPractice Stop: Exploring various Azure Monitor metrics alerting thresholdsЧтениеMastering alert configurations: An in-depth guide to Azure alertsЧтениеAutomating alert configurations with PowerShellВидеоAutomating alert configurations with PowerShell: An in-depth explorationЧтениеBest practices for effective alert management in Azure MonitorЧтениеActivity: Configure Azure alerts for a resource, simulate an alert trigger, and validate the alert notificationЗаданиеKnowledge Check: Setting up Azure alertsЗадание

Alert Conditions and Thresholds

A deep dive into understanding alert conditions in AzureВидеоFine-tuning efficiency: Optimizing thresholds for effective alerts in AzureВидеоMastering alert conditions: A comprehensive documentation on Azure alert conditionsЧтениеBest practices for establishing effective thresholds in Azure alertsЧтениеActivity: Evaluate different alert conditions and thresholds for specific scenarios, and propose optimal configurationsЗаданиеExemplar: Evaluate different alert conditions and thresholds for specific scenarios, and propose optimal configurationsЧтение

Managing and Customizing Alerts

Managing alerts in Azure PortalВидеоCustomizing alerts with action groupsВидеоAzure Monitor alert remediation strategiesВидеоIn-depth guide to alert management in Azure MonitorЧтениеCustom alerting options in AzureЧтениеActivity: Create a custom alert with specific actions and explore alert management features in Azure MonitorЗадание
04Network Monitoring and Logging5 материалов

Monitoring

MonitoringВидеоLab Intro: Resource MonitoringВидео

Logging

LoggingВидеоLab Intro: Analyzing Network Traffic with VPC Flow LogsВидеоDebriefВидео
05Skill Assessment 13 материалов

Lesson

Practice for Proactive Network Monitoring and TuningЗаданиеLearner Expectations for AssessmentЧтениеCheckpoint 1 of 2 - Proactive Network Monitoring and TuningЗадание
06SD-Branch Optimization13 материалов

Application Performance Requirement and Analysis

Optimizing the Network for Peak PerformanceЧтениеCritical Applications and Performance Requirements ВидеоTraffic Analysis and ClassificationВидеоMastering SD-WAN Network MonitoringЧтениеQuiz: Application Performance Requirement and AnalysisЗадание

Traffic Shaping and Quality of Service (QoS)

Traffic Shaping Techniques and ImplementationВидеоAruba's SD-WAN Quality of Service Supplemental GuideЧтениеQuiz: Traffic Shaping and Quality of Service (QoS) Задание

Network Segmentation and Routing Options

Network Segmentation DesignВидеоNetwork Segmentation Design: ACLsВидеоSD-WAN BenefitsЧтениеQuiz: Network Segmentation and Routing OptionsЗадание

Wrap-Up: SD-Branch Optimization

SD-Branch Optimization - Knowledge CheckЗадание
07Packet Encapsulation and Lifecycle10 материалов

Reading

Packet Encapsulation and LifecycleЧтение

Videos

Networking ModelsВидеоProtocol and Packet Filtering Part 1ВидеоProtocol and Packet Filtering Part 2ВидеоSwitches, and Routers, and Hubs - 2ВидеоOSI ModelВидеоNetFlow Traffic AnalyzerВидео

Routing Videos

Layer 3 Routing - Part 2ВидеоLayer 3 Routing - Part 3ВидеоLayer 3 Routing - Part 4Видео
08Network Devices and Protocols34 материалов

Infrastructure

Hybrid networkingВидеоThe internetЧтениеIntroduction to cloud computingВидеоInfrastructureЧтениеVirtual Private Network TechnologyЧтениеInternet of ThingsЧтениеKnowledge check: InfrastructureЗаданиеAdditional resources: InfrastructureЧтение

Network communication models

What is the OSI model?ВидеоLayered architectureЧтениеTCP/IPВидеоTCP/IP versus OSIЧтениеExercise: Expanding the network layoutЧтениеSelf-review: Expanding the network layoutЗаданиеExemplar: Expanding the network layout

Protocols and ports

What is a port?ВидеоProtocolsЧтениеPorts and protocols ВидеоReserved and commonly allocated portsЧтениеExercise: Ports in useЧтениеSelf-review: Ports in useЗаданиеExemplar: Ports in use

Network traffic monitoring

DNS and networkingВидеоDNS attacksЧтениеIntroduction to network traffic monitoringЧтениеHealth and metric analysisВидеоNetwork logsЧтениеKnowledge check: Network traffic monitoringЗаданиеModule summary: Network devices and protocols
09Incident Response Management and Attack Mitigation24 материалов

Evidence preservation in investigations

The importance of evidence preservationВидеоDigital evidence preservation: Techniques and best practicesЧтениеHow security teams preserve evidenceВидеоTest your knowledge: Evidence preservationЗадание

Incident management

Incident response in Google CloudВидеоIncident response best practices with Chronicle SOARЧтениеIncident identificationВидеоCoordination for incident responseВидеоGuide to log queries, exports, and analysisЧтениеTest your knowledge: Incident managementЗадание

Documentation

Documentation fundamentalsВидеоElements of successful documentationВидеоDocumentation in practiceЧтениеActivity: Document a timeline of eventsЧтениеActivity Quiz: Document a timeline of eventsЗаданиеActivity Exemplar: Document a timeline of eventsЧтение

Response in action using automation

Actionable alert identificationВидеоIncident response partnersЧтениеSecurity orchestration with playbooksВидеоIncident response orchestration versus automationЧтениеPlaybooks' role in incident responseЧтениеFatima: A day in the life of a detection and response team managerВидео
10Skill Assessment 23 материалов

Lesson

Practice for Incident Response and Advanced AnalysisЗаданиеLearner Expectations for AssessmentЧтениеCheckpoint 2 of 2 - Incident Response and Advanced AnalysisЗадание
Knowledge Check: Alert conditions and thresholdsЗадание
Knowledge Check: Managing and customizing alerts Задание
Module Summary: Configuring alerts in AzureВидео
Additional Resources: Configuring alerts in AzureЧтение
Чтение
Knowledge check: Network communication modelsЗадание
Additional resources: Network communication modelsЧтение
Чтение
Knowledge check: Protocols and portsЗадание
Additional resources: Protocols and portsЧтение
Видео
Additional resources: Network traffic monitoringЧтение
Test your knowledge: DocumentationЗадание
Test your knowledge: Response in action using automationЗадание