courseraПрограммирование

User Research

Курс от Coursera

Уровень не указан≈ 3.7 чАнглийский

О курсе

Learn how to support user research by documenting insights gathered during usability studies. In this course, you’ll explore how usability testing helps evaluate how easily users complete tasks within a design and how researchers capture meaningful feedback during moderated sessions. You’ll learn techniques for observing participant behavior, recording verbatim user quotes, and identifying pain points that reveal opportunities to improve the user experience. Throughout the experience, you’ll practice structured note-taking methods used in professional UX research. Using a spreadsheet workspace, you’ll organize observations, track user feedback, and document behaviors in a consistent format that helps teams analyze findings and communicate insights clearly. This experience brings together perspectives from multiple expert instructors, exposing you to different approaches to usability research and documentation workflows. Ideal for aspiring UX designers, researchers, or anyone looking to build practical skills in usability testing observation and research note-taking.