System and Service Performance Management

О курсе

Master the foundations of monitoring, analyzing, and improving system and service performance in this comprehensive course within the System and Service Performance Management Skill Path. You will develop critical competencies across system log analysis, performance diagnostics, capacity management, service-level design, and AI-enhanced troubleshooting. Throughout the course, you will learn to interpret system and network logs, analyze performance data to proactively identify and resolve operational issues, diagnose root causes of service degradation, and ensure reliability through effective management of system resources and service objectives. You will also gain expertise in defining KPIs, SLIs, SLOs, and SLAs that connect technical performance to business expectations. Through guided instruction and hands-on exposure to industry tools—including Suricata, Splunk, Google SecOps (Chronicle), Wazuh, system administration utilities, security testing frameworks, and generative AI platforms—you will build practical skills in monitoring security events, assessing system health, implementing performance strategies, and generating service-level dashboards and reports for stakeholders. The course also integrates modern AI techniques to help you analyze logs, enhance troubleshooting accuracy, and automate support workflows. This multi-perspective learning experience draws on the expertise of Google, IBM, Google Cloud, and SkillUp, ensuring you gain a broad and realistic understanding of how performance management operates across diverse environments. You will progress from analyzing logs and system behavior, to evaluating network and application performance, to defining service-level structures, and finally to applying advanced AI-driven methods for reporting and operational excellence. Designed for aspiring system administrators, SREs, and IT operations professionals, this course blends conceptual grounding with practical applications, preparing you to confidently optimize system and service performance, ensure reliability, and support organizational objectives through data-driven decision-making. Let this program empower you with the technical depth and modern tools needed to excel in today’s increasingly complex operational ecosystems.

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