Network Troubleshooting and Diagnostics

О курсе

Learn how to identify, isolate, and resolve network issues through this comprehensive course in the Network Support & Infrastructure Skill Path. You will develop critical competencies including applying systematic troubleshooting methodologies, diagnosing and resolving LAN connectivity failures, using command-line and GUI-based diagnostic tools to analyze router and network behavior, evaluating performance metrics to pinpoint slowness, deploying and troubleshooting wireless access points, analyzing diagnostic outputs and logs from network devices, and interpreting packet captures to uncover the root cause of connectivity or performance problems. Through hands-on practice with utilities such as ping, traceroute, ipconfig, TCPDump, and Wireshark, you will gain the skills needed to confidently troubleshoot networks across wired, wireless, and multi-platform environments. This course combines expertise from **Microsoft, Packt, Google, and Johns Hopkins University**, providing multiple perspectives on network diagnostics, performance evaluation, and advanced troubleshooting. You will progress from establishing a structured troubleshooting approach, to diagnosing LAN and routing issues, resolving wireless connectivity problems, interpreting OS-level diagnostic tools, analyzing logs from real network devices, and performing deep packet inspection to assess TCP behavior and network health. The curriculum blends conceptual understanding with practical, scenario-driven exercises, preparing you to confidently address real-world networking challenges. Perfect for aspiring network technicians, IT support specialists, cybersecurity learners, and anyone seeking strong, industry-ready skills in network troubleshooting, diagnostics, and performance analysis across modern enterprise environments.

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