Курс от CourseraLead teams with clarity and consistency. You will coach and mentor, define roles and operating rhythms, set and review performance goals, drive service improvements, manage competing workstreams, and mediate conflicts to keep delivery moving. This course combines expertise from Google and SkillUp. You will progress from Agile coaching and team enablement to role clarity and rhythms, then to performance frameworks and finally to prioritization and conflict resolution. The curriculum focuses on practical leadership behaviors that produce measurable outcomes. Perfect for IT supervisors, team leads, and project managers. You’ll create stakeholder-ready plans, growth-focused reviews, and improvement initiatives that strengthen team performance.
9 модулей · 95 учебных материалов

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