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Stakeholder Negotiations & Relationships · LearnSpace
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courseraIT и технологии

Stakeholder Negotiations & Relationships

Курс от Coursera
Уровень не указан≈ 18.2 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Align stakeholders and secure commitments. You will communicate prioritization and rationale, facilitate decisions, negotiate resources and trade-offs, mediate conflicts, manage expectations on scope and risk, and maintain strong partner and vendor relationships with ethical rigor. This course combines expertise from Google, SkillUp, and Northeastern University. You will progress from project initiation and chartering to role clarity and RACI use, then to engagement plans and ethical vendor practices. The curriculum emphasizes practical negotiation and relationship management in cross-functional environments. Perfect for product and project leaders operating across departments and with suppliers. You’ll create clear charters, engagement artifacts, and communication strategies that keep teams aligned.

Навыки, которые вы освоите

Fiscal ManagementBusiness PlanningBusiness Relationship ManagementRequirements ElicitationCommunication PlanningProject ScopingStakeholder EngagementProject PlanningVendor Relationship ManagementStrategic PlanningRequirements AnalysisStakeholder AnalysisProject DocumentationNegotiationStakeholder CommunicationsProject ManagementRequirements ManagementBudget ManagementStakeholder ManagementDecision Making

Программа курса

7 модулей · 82 учебных материалов

01Start Here: Get Oriented and Check Your Skills2 материалов
Start Here: How This Skill-Based Course WorksЧтениеSkill Diagnostic: Find Your Recommended Starting PointЗадание
02Initiating a Project19 материалов

Creating a project charter

Project charters: Purpose and componentsВидео

Учитесь у экспертов

Professionals from the Industry

Преподаватель курса

Stakeholder Negotiations & Relationships
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Обучение на Coursera

≈ 18.2 ч

7 модулей

Язык: Английский

Субтитры: Арабский, Французский, Украинский, Бразильский португальский, Корейский, Немецкий, Индонезийский, Турецкий, Испанский, Японский

Часть программы вашего университета
Activity: Draft a project charterЗадание
Project charters: Stakeholder alignmentВидео
Activity: Revise your project charter Задание
Project charters: Drafting SMART goalsВидео
Activity: Update your project charter goalsЗадание
Project charters: Defining scope, benefits, and costsВидео
Test your knowledge: Project charter componentsЗадание
Afsheen: Initiating a project effectivelyВидео
Activity: Complete your project charterЗадание

Negotiating effectively with stakeholders

Completing a stakeholder analysisВидеоStakeholder management: Tips and takeawaysЧтениеActivity: Complete a stakeholder analysisЗаданиеFinding mutually beneficial solutionsВидеоNegotiating scope with stakeholdersЧтениеAchieving a win-win outcomeЧтениеStanton: Managing scope changes with stakeholdersВидеоApplying influence in negotiationsВидеоWrap-upВидео
03Skill Assessment 13 материалов

Lesson

Practice for Stakeholder Negotiation and PrioritizationЗаданиеLearner Expectations for AssessmentЧтениеCheckpoint 1 of 2: Stakeholder Negotiation and PrioritizationЗадание
04Working Effectively with Stakeholders21 материалов

Exploring project team roles and responsibilities

Introduction: Working effectively with stakeholdersВидеоAccessibility for project managersВидеоChoosing a project teamВидеоReview: The building blocks of a project dream teamЧтениеDefining project rolesВидеоEssential project rolesЧтениеJohn: The importance of a project teamВидеоIdentify: Project role responsibilitiesPLUGIN

Evaluating stakeholders

Completing a stakeholder analysisВидеоPrioritizing stakeholders and generating their buy-inЧтениеExplore: Stakeholder interviewsPLUGINActivity: Complete a stakeholder analysis and power gridЗаданиеActivity Exemplar: Complete a stakeholder analysis and power gridЧтениеTest your knowledge: Evaluating stakeholdersЗадание

Assigning project team roles and responsibilities

Elements of a RACI chartВидеоBuilding out a RACI chartЧтениеCertificate completers: Staying motivated in the programВидеоGetting the most out of a RACI chartЧтениеExemplar: Assign project roles and responsibilities in a RACI chartЧтение

Review: Working effectively with stakeholders

Why projects fail: Initiation misstepsЧтениеWrap-upВидео
05Setting Up the Project for Success18 материалов

Kicking Off the Project - The Initiating Process Group

The Project Initiation PhaseВидеоKey Project Management Modeling Tools, Part 1ВидеоKey Project Management Modeling Tools, Part 2ВидеоDiscussion: Initiating the ProjectОбсуждениеExpert Viewpoints: Project InitiationВидеоHands-on Lab: Develop a Project Charter and Project BriefPLUGINPractice Quiz: Kicking Off the Project: The Initiating Process GroupЗадание

Stakeholder Identification

Stakeholder RegisterВидеоDecision MakingВидеоExpert Viewpoints: Stakeholder Identification and Management ВидеоLab: Develop a Stakeholder RegisterPLUGINPractice Quiz: Stakeholder Identification Задание

Stakeholder Management and Project Financial Analysis

Stakeholder Engagement PlanВидеоLab: Develop a Stakeholder Engagement PlanPLUGINKey Financial MetricsВидеоProject BudgetsВидеоPractice Quiz: Stakeholder Management and Project Financial AnalysisЗаданиеModule Summary and Highlights: Setting Up the Project for SuccessЧтение
06Strategic Planning16 материалов

Integration

Module 3 ResourcesЧтение

Lesson 1: Strategic Planning

Strategic PlanningЧтениеSWOT AnalysisЧтениеSWOT ExampleЧтение

Lesson 2: Project Selection

Selecting IT ProjectsЧтениеMethods for Project Selection ВидеоMethods for Project SelectionЧтение

Lesson 3: NPV, IRR, and ROI Calculations

NPV CalculationsЧтениеIRR CalculationsЧтение

Lesson 4: Project Charter & Management Plan

Project Charter and InputsЧтениеExample Project CharterЧтениеProject Management Plan OverviewЧтениеDeveloping a Project Management PlanЧтениеGuidelines for Project Management PlanЧтениеProject Management Plan ContentsЧтение

Lesson 5: Integrated Change Control

Integrated Change ControlЧтение
07Skill Assessment 23 материалов

Lesson

Practice for Ethical Negotiation and Stakeholder AlignmentЗаданиеLearner Expectations for AssessmentЧтениеCheckpoint 2 of 2: Ethical Negotiation and Stakeholder AlignmentЗадание