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Creating Safe Spaces for Tough Conversations at Work · LearnSpace
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Creating Safe Spaces for Tough Conversations at Work

Курс от Madecraft
Начальный≈ 6.8 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Tough conversations are exactly that: tough. They might involve topics that include heated opinions, arguments, or even biases. But having these conversations doesn't have to be negative, and can instead be a great way to improve your company culture. Join Diversity, Equity and Inclusion Expert Sterling de Sutter Summerville as he discusses how you can allow space to have challenging conversations within your team or organization. Sterling first reviews his tips for creating an environment that has built-in safety for all employees, then builds on this to review the elements of environments that strive for inclusion. With this foundation in place, Sterling then dives into the why conversations like this can get so heated, and what you can do during one of these conversations to maintain a safe space for all parties to express themselves. Finally, Sterling covers concepts that support safe spaces, including company culture, a sense of trust, and collective buy-in. After finishing this course, you'll be able to engage more meaningfully with those around you and help others do the same.

Навыки, которые вы освоите

Diversity and InclusionWorkplace Bullying InterventionCulture TransformationAccountabilityTrustworthinessSafety CultureActive ListeningCultural SensitivityOrganizational ChangeEmpathyDiversity AwarenessLeadershipSocial JusticeDiscussion FacilitationRapport BuildingOrganizational DevelopmentWorkplace inclusivityChange ManagementCommunicationDiversity Equity and Inclusion Initiatives

Программа курса

6 модулей · 47 учебных материалов

01Safe Environments9 материалов

Tough Conversations

IntroductionВидеоTough ConversationsВидео

Defining Safe Spaces

Defining Safe SpacesВидеоWhat Does "Safe" Really Mean?DIALOGUE

Unlocking Workspace Potential

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Madecraft

Преподаватель курса

Creating Safe Spaces for Tough Conversations at Work
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Обучение на Coursera

≈ 6.8 ч

6 модулей

Язык: Английский

Часть программы вашего университета
Unlocking Workspace PotentialВидео
The Business Case for SafetyDIALOGUE

Creating a Safe Space

Creating a Safe SpaceВидеоFrom Values to Practice: Building a Safe Space That LastsЧтениеSafe EnvironmentsЗадание
02Inclusive Environments7 материалов

The Impact of Identity

The Impact of IdentityВидеоMore Than One Thing at OnceDIALOGUE

Inclusive Environments

Inclusive EnvironmentsВидеоEarning the Buy-InDIALOGUE

Building a Foundation for Safe Spaces

Building a Foundation for Safe SpacesВидеоFrom Good Intentions to Institutional TrustЧтениеInclusive EnvironmentsЗадание
03Accountable Environments7 материалов

Systems of Injustice

Systems of InjusticeВидеоThe System in the RoomDIALOGUE

Blockers of Safe Space

Blockers of Safe SpaceВидеоEarning the Buy-InDIALOGUE

Protecting Safe Spaces

Protecting Safe SpacesВидеоBuilding the Web - Networks, Accountability, and the Power of UpstandersЧтениеAccountable EnvironmentsЗадание
04Developing Culture7 материалов

Cultural Norms

Cultural NormsВидеоWhat the Silence Is SayingDIALOGUE

Team Building and Communication

Team Building and CommunicationВидеоHow Do You Work Best?DIALOGUE

Psychological Safety

Psychological SafetyВидеоThe Leading Signal - How Psychological Safety Predicts Whether Your Safe Space Will HoldЧтениеDeveloping CultureЗадание
05Trust Building Policies9 материалов

Leveraging Trainings

Leveraging TrainingsВидеоName It Before You Fix ItDIALOGUE

Organizational Expectations

Organizational ExpectationsВидеоWhat Success Actually Looks Like HereDIALOGUE

Codes of Conduct

Codes of ConductВидеоMore Than a Checkbox: Making Codes of Conduct a Cultural ForceЧтение

Ongoing Reinforcement

Ongoing ReinforcementВидеоThe Other Half: Maintaining the Safe Space You've BuiltЧтениеTrust Building PoliciesЗадание
06Leadership and Collective Buy-In8 материалов

Leadership's Presence

Leadership's PresenceВидео More Than a Green LightDIALOGUE

HR and Managerial Support

HR and Managerial SupportВидеоAfter the ConversationDIALOGUE

It'll Take a Village

It'll Take a VillageВидеоEveryone's Part - Driving Inclusion from Any PositionЧтениеMoving ForwardВидеоPutting It All TogetherЗадание