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CRM, AI And Sales Technology For Virtual Selling · LearnSpace
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CRM, AI And Sales Technology For Virtual Selling

Курс от The Expert Academy
Средний≈ 12 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course explores the technologies that support modern virtual selling, including CRM systems, growth-focused sales tools, artificial intelligence and ChatGPT. Learners will discover how to improve productivity, automate workflows, strengthen customer engagement and make more informed sales decisions using modern digital technologies.

Навыки, которые вы освоите

ChatGPTCustomer Relationship ManagementVirtual NetworkingSales DevelopmentClosing (Sales)Sales EnablementCustomer Relationship Management (CRM) SoftwarePrompt EngineeringDriving engagementPrompt Engineering ToolsBusiness TechnologiesArtificial IntelligenceGrowth StrategiesSales StrategySales ProcessBusiness SoftwareSalesSales PipelinesInside SalesTechnology Strategies

Программа курса

4 модулей · 72 учебных материалов

01Customer Experience: Adopt Proven CRM Strategies To Boost Sales And Loyalty36 материалов
Lesson Description: Adopt Proven CRM Strategies To Boost Sales And LoyaltyЧтениеIntroductionВидеоWhat It Is And What It Isn'tВидеоToolkit 1. 12 Mistakes Assessment ToolkitЧтение

Учитесь у экспертов

The Expert Academy

Преподаватель курса

CRM, AI And Sales Technology For Virtual Selling
В каталоге вашей программы

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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 12 ч

4 модулей

Язык: Английский

Часть программы вашего университета
Why It's So Important And How So Many Businesses Get It WrongВидео
Toolkit 2. 7 Key Ingredients Of MCR ToolkitЧтение
The 7 Key Ingredients Of Maximising Your Customer RelationshipsВидео
Introducing The MCR ModelВидео
Toolkit 3. Measure Your Relationships ToolkitЧтение
How Do Your Relationships 'Measure Up'?Видео
Review And Refocus Your Approach To CustomersВидео
Toolkit 4. The 10 D's E-BookЧтение
Developing Your PlanВидео
Applying CRM Strategies To Strengthen Customer RelationshipsЗадание
Toolkit 5. 'How Well Do You Know Your Customers?' Assessment ToolЧтение
Do You Really Know Your Customers?Видео
Toolkit 6. How To Find Out What Your Customers Think ToolkitЧтение
How To Get To Know Them: Some Simple StepsВидео
Toolkit 7. 'Are You Giving The Best To' Assessment ToolЧтение
Establish Ties That BindВидео
Toolkit 8. Get Personal 3D Ideas ToolkitЧтение
Get PersonalВидео
Toolkit 9. Create Dialogue 3D Ideas ToolkitЧтение
Create Dialogue Not DiatribesВидео
Toolkit 10. Educate And Add Value ToolkitЧтение
Educate Your Customers And Add ValueВидео
Maximise Opportunities: Your OptionsВидео
Toolkit 11. Get Customers To Spend More ToolkitЧтение
Getting Them To Spend MoreВидео
Toolkit 12. Customers As An Extra Resource ToolkitЧтение
Customers As An Extra ResourceВидео
Toolkit 13. MCR 3D Action PlanЧтение
Maximising Your Customer Relationships: Develop Your Plan Of ActionВидео
Your Next StepsВидео
CRM Strategies And Customer Relationship Management Knowledge CheckЗадание
Project: Develop Your Maximising Customer Relationships (MCR) PlanЧтение
02Sales Skills: Redefine Your Sales Roles With Growth Hacking Strategies To Maximise Revenue 12 материалов
Lesson Descriptions: Redefine Your Sales Roles With Growth Hacking Strategies To Maximise RevenueЧтениеWorksheets: Growth Hacking Strategies For Digital SalesЧтениеSales Roles Evolution: From Account Manager To Growth HackerВидеоSales And Customer Success IntegrationВидеоSales Growth Hacking: Innovative Tactics For RevenueВидеоApplying Growth Hacking Sales StrategiesЗаданиеThe Brand Evangelist's Role In SalesВидеоCustomer Analytics: A Tool For Sales SuccessВидеоFuture Sales Trends: Focus On Customer-Centricity And DataВидеоGrowth Hacking And Sales Strategy Knowledge CheckЗаданиеProject: Redefining Sales For Customer-Centric GrowthЧтениеUsing AI Tools To Improve Sales ProductivityDIALOGUE
03Artificial Intelligence: Leveraging AI For All Your Business Needs 11 материалов
Lesson Description: Leveraging AI For All Your Business NeedsЧтениеWorksheets: Exploring AI Opportunities Within Business OperationsЧтениеIntroduction To AI For BusinessВидеоGetting Started: Integrating AI Into Your BusinessВидеоAI Essentials For Automating Your Daily WorkflowsВидеоApplying AI Tools To Improve Workflow EfficiencyЗаданиеAI For HR: Simplifying People ManagementВидеоStreamlining Finance And Operations With AIВидеоAI For Sales, Marketing And LeadershipВидеоAI In Business Knowledge CheckЗаданиеProject: Designing An AI Integration Roadmap For Your Business Чтение
04Artificial Intelligence: Use ChatGPT And Effective Prompts To Increase Your Efficiency 13 материалов
Lesson Descriptions: Use ChatGPT And Effective Prompts To Increase Your EfficiencyЧтениеWorksheets: Using ChatGPT To Improve Productivity And CommunicationЧтениеAI In Business: Understanding ChatGPT’s RoleВидеоEnhancing Business Communication With ChatGPT ВидеоBoosting Productivity And Efficiency With ChatGPTВидеоCreating AI-Assisted Communication And Productivity WorkflowsЗаданиеTime Management And Task Prioritisation With ChatGPT ВидеоMaximising ChatGPT As A Virtual Business Assistant ВидеоUsing ChatGPT For Research And Information GatheringВидеоChatGPT And Prompt Engineering Knowledge CheckЗаданиеProject: Design Your AI-Powered Virtual Business Assistant With ChatGPT ЧтениеUsing ChatGPT To Improve Client CommunicationDIALOGUESophia Carter, Sales Operations Manager Introducing AI Tools To A Remote Sales TeamDIALOGUE