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Dell Technologies Introduction to IT Sales · LearnSpace
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courseraIT и технологии

Dell Technologies Introduction to IT Sales

Курс от Dell
Начальный≈ 10.4 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course is designed to equip you with the essential skills and knowledge to excel in entry-level sales roles. No previous experience is necessary. The course will help you effectively communicate your background, education, skills, and experience, while enhancing your understanding of key career readiness competencies and professional communication principles. The course covers the eight NACE Career Readiness Competencies, helping you identify behaviors that demonstrate each competency and reflect on your experiences. You will learn to read and interpret sales job postings, identify key requirements, and match your skills to specific roles. You will also cover professional communication principles, developing effective strategies for various contexts. You will also explore how EQ and adaptability contribute to effective sales practices. Finally, the course will help you develop a personal brand, identifying your unique qualities and strengths, and creating a personal pitch. By the end of this course, you will be able to: Communicate relevant information about their background, education, skills and experience in a concise format. Identify and describe behaviors associated with the NACE Career Readiness Competencies Analyze sales job posting requirements and the ways in which the learners' experience aligns to each. Summarize typical tasks required in entry-level sales roles. Be able to identify ways to demonstrate active listening. Identify and apply principles of professional communication. Define Emotional Intelligence and identify strategies to improve EQ. Describe ways that emotional intelligence and adaptability can make you a better seller Describe best practices for working with others based on personality type Articulate the value of their personal brand Identify components of their personal brand. Create and deliver a personal sales candidate pitch

Навыки, которые вы освоите

CommunicationSales PresentationBrandingEmotional IntelligenceActive ListeningStrategic CommunicationProfessional DevelopmentAdaptabilityBusiness CommunicationSales PresentationsJob AnalysisPersonal AttributesSales TrainingSalesGeneral Sales PracticesVerbal Communication SkillsTechnical SalesEmpathy & Emotional IntelligenceProfessionalismCommunication Strategies

Программа курса

4 модулей · 59 учебных материалов

01Sales Career Overview28 материалов

Welcome to IT Sales: Your Journey Begins Here

Welcome to the Dell Technologies IT Sales Representative Professional CertificateЧтениеWelcome to the CourseЧтениеCourse Syllabus: Introduction to IT SalesЧтение

Explore Sales Careers

Sales CareersВидео

Учитесь у экспертов

Develop with Dell

Преподаватель курса

Dell Technologies Introduction to IT Sales
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Обучение на Coursera

≈ 10.4 ч

4 модулей

Язык: Английский

Субтитры: Дари, Казахский, Пушту

Часть программы вашего университета
UntitledЗадание

What Is An Inside Sales Representative

Inside Sales Representative OverviewВидеоInside Sales Representative ResponsibilitiesВидеоInside Sales Representative Career PathsВидеоInside Sales Representative QuizЗадание

Sales Career Journeys

Sales Careers - Inside SalesВидеоSales Careers - Outside SalesВидеоSales AcademiesВидео

Factors for Success in Sales

Factors For Success: The Four PillarsВидеоFactors For Success: Tips from Hiring ManagersВидеоFactors For Success: Advice for New SellersВидео

Sales Career Readiness

Career Readiness: Communication, Professionalism, Critical Thinking, Equity and InclusionВидеоCareer Readiness: Technology, Teamwork, Leadership and Career DevelopmentВидеоCommunication Skills for SellersВидеоProfessionalism for SellersВидеоCritical Thinking as a SellerВидеоEquity and InclusionВидеоTechnology Skills for SellersВидеоThe Importance of Teamwork for SellersВидеоLeadership Skills for SellersВидеоCareer AdviceВидеоCareer Readiness QuizЗадание

Conclusion

Sales Career AssessmentЗаданиеRecapЧтение
02Human Skills for Sales13 материалов

Business Communications

WelcomeВидеоBusiness CommunicationsВидеоWriting Professional EmailsЗадание

Working in Extended Teams

Working In Extended TeamsВидеоWorking in Extended Teams QuizЗадание

Time Management

Time Management OverviewВидеоTime Management: Urgent vs ImportantВидеоTime Management Tips for SellersЧтение

Active Listening

Active ListeningВидеоActive Listening QuizЗаданиеActive Listening ReflectionОбсуждение

Conclusion

Professional Skills AssessmentЗаданиеRecapЧтение
03Emotional Intelligence and Adaptability7 материалов

Emotional Intelligence

Emotional IntelligenceВидеоStrategies to Boost Your EQВидеоDemonstrating EQDIALOGUE

Adaptability

Resilience: The Sales Mindset for SuccessВидеоAdaptabilityВидео

Conclusion

EQ AssessmentЗаданиеRecapЧтение
04Establishing Your Brand with a Personal Pitch11 материалов

Establishing Your Brand

Understanding Personal BrandingВидеоElements of a Strong Personal BrandВидеоBuilding Your BrandВидеоEstablishing a Brand as a Sales ProfessionalЧтениеBranding QuizЗадание

Personal Pitch

Your Personal PitchВидеоKey Elements of a Strong Personal PitchВидеоDelivering Your Personal PitchВидеоPersonal PitchВзаимная проверка

Conclusion

Introduction to IT Sales AssessmentЗаданиеCourse SummaryЧтение