К содержимому
learnspaceYOUR NEXT CHAPTER
ПРОСТРАНСТВО ОБУЧЕНИЯ
ГлавнаяКаталог курсовМоё обучениеCoursera

Знания без границ

Учитесь у лучших университетов и компаний мира.

Открыть Coursera
Интеграция
Пространство университета
Моё пространствоСтраница курса
↵
ЯЛичный кабинетСтудент
© 2026 LearnSpaceКаждый день — возможность узнать больше.Помощь
Effective Business Writing · LearnSpace
Назад в каталог
courseraЛичное развитие

Effective Business Writing

Курс от Logical Operations
Уровень не указан≈ 6.8 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. Trying to make sense of a disorganized email message can be frustrating given the number of emails you have to answer daily. By analyzing your audience, organizing your writing, and employing effective persuasive techniques, your writing will make an impact. This course is for individuals who need to write clearly and concisely in a professional environment. In this course, you will organize and write effective business documents. You will: • Identify techniques to write effective business communication. • Write electronic communication that is clear, concise, and appropriate in a business context. • Apply the writing principles you have studied to specific business situations and learn to address the needs of a particular audience. • Use your writing and diplomatic skills to create formal business letters. • Use basic persuasive strategies that will allow you to plan and deliver effective proposals.

Навыки, которые вы освоите

ConcisionBusiness CorrespondenceBusiness WritingPersuasive CommunicationBusiness CommunicationCommunication StrategiesWriting and EditingTactfulnessGrammarProposal WritingProfessionalismReport WritingTarget AudienceEditingCommunicationProposal DevelopmentDiplomacyWritingOrganizational SkillsProofreading

Программа курса

6 модулей · 87 учебных материалов

01Writing Effective Business Communication18 материалов
About This CoursePLUGINLesson IntroductionPLUGINTopic 1A: Write Strong SentencesPLUGIN1A-1: ReadingPLUGIN1A-2: Guidelines

Учитесь у экспертов

Bill Rosenthal

Преподаватель курса

Effective Business Writing
В каталоге вашей программы

Инвестируйте в себя

Новые знания — в удобное для вас время.

Начать на Coursera

Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 6.8 ч

6 модулей

Язык: Английский

Часть программы вашего университета
PLUGIN
1A-3: ReadingPLUGIN
1A-4: ActivityPLUGIN
Topic 1B: Organize Your ContentPLUGIN
1B-1: ReadingPLUGIN
1B-2: GuidelinesPLUGIN
1B-3: ReadingPLUGIN
1B-4: ActivityPLUGIN
Topic 1C: Analyze Your AudiencePLUGIN
1C-1: ReadingPLUGIN
1C-2: GuidelinesPLUGIN
1C-3: ReadingPLUGIN
1C-4: ActivityPLUGIN
Lesson SummaryPLUGIN
02Writing Email and Other Electronic Communication10 материалов
Lesson IntroductionPLUGINTopic 2A: Write an EmailPLUGIN2A-1: ReadingPLUGIN2A-2: GuidelinesPLUGIN2A-3: ActivityPLUGINTopic 2B: Write Instant Messages and Text MessagesPLUGIN2B-1: ReadingPLUGIN2B-2: GuidelinesPLUGIN2B-3: ActivityPLUGINLesson SummaryPLUGIN
03Writing Common Business Documents29 материалов
Lesson IntroductionPLUGINTopic 3A: Write an Internal AnnouncementPLUGIN3A-1: ReadingPLUGIN3A-2: GuidelinesPLUGIN3A-3: ReadingPLUGIN3A-4: ActivityPLUGINTopic 3B: Write a Routine RequestPLUGIN3B-1: ReadingPLUGIN3B-2: GuidelinesPLUGIN3B-3: ActivityPLUGINTopic 3C: Write a Response to Routine RequestsPLUGIN3C-1: ReadingPLUGIN3C-2: GuidelinesPLUGIN3C-3: ReadingPLUGIN3C-4: ActivityPLUGINTopic 3D: Write a ComplaintPLUGIN3D-1: ReadingPLUGIN3D-2: GuidelinesPLUGIN3D-3: ActivityPLUGINTopic 3E: Write a Positive Response to Customer ComplaintsPLUGIN3E-1: ReadingPLUGIN3E-2: GuidelinesPLUGIN3E-3: ActivityPLUGINTopic 3F: Write Bad-News MessagesPLUGIN3F-1: ReadingPLUGIN3F-2: GuidelinesPLUGIN3F-3: ReadingPLUGIN3F-4: ActivityPLUGINLesson SummaryPLUGIN
04Writing a Business Letter11 материалов
Lesson IntroductionPLUGINTopic 4A: Write a Business LetterPLUGIN4A-1: ReadingPLUGIN4A-2: GuidelinesPLUGIN4A-3: ActivityPLUGINTopic 4B: Write a Thank-You LetterPLUGIN4B-1: ReadingPLUGIN4B-2: GuidelinesPLUGIN4B-3: ReadingPLUGIN4B-4: ActivityPLUGINLesson SummaryPLUGIN
05Writing Business Proposals17 материалов
Lesson IntroductionPLUGINTopic 5A: Persuade Your AudiencePLUGIN5A-1: ReadingPLUGIN5A-2: GuidelinesPLUGIN5A-3: ReadingPLUGIN5A-4: ActivityPLUGINTopic 5B: Write an Executive SummaryPLUGIN5B-1: ReadingPLUGIN5B-2: GuidelinesPLUGIN5B-3: ReadingPLUGIN5B-4: ActivityPLUGINTopic 5C: Use VisualsPLUGIN5C-1: ReadingPLUGIN5C-2: GuidelinesPLUGIN5C-3: ReadingPLUGIN5C-4: ActivityPLUGINLesson SummaryPLUGIN
06Completing the Course2 материалов
Course SummaryPLUGINCourse AssessmentЗадание