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Effective Sales – An Overview · LearnSpace
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Effective Sales – An Overview

Курс от Fundação Instituto de Administração
Средний≈ 20.5 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Welcome to Strategic Sales Management specialization. This specialization course focus on providing conceptual and practical guidance on sales planning and management. The development of the specialization goes through the different phases of the sales planning process, keeping attention on the connection to the strategy of the company. Concepts discussed in this specialization aim to support the analyses on how to plan sales in alignment with the strategic guidelines of the company. The sales functions are discussed with models and frameworks that support the planning process, which includes assumptions regarding the strategic guidelines, such as aggregate revenue targets, company’s earnings, and expected cash flow from the company’s operations. These variables are all related to the strategy of the company. The target audience of this specialization include professionals with some experience in sales, they might have been promoted to a managing position recently, or they have plans to improve their expertise in the sales area to apply to more challenging positions in the future. Prerequisite for this specialization is general knowledge of business concepts, models, and tools. Professionals who have concluded undergraduate courses of business administration, and also of different areas of knowledge, such as engineering, economics, accounting, and social sciences. It’s also important to emphasize that sales involve a broad range of areas, there are products and services related to agriculture, petrochemical, automobile, aeronautics, chemical, pharmaceutical, medical, insurance, education, retail, and consulting industries, just to mention some examples. That means sales professionals are from all sectors. Therefore, learners of different academic backgrounds may benefit from doing this specialization, which is structured to support sales planning and management from a methodological standpoint. And this approach applies to a diverse range of sectors. The primary learning outcome of this specialization is the improvement of the sales planning and management competencies and skills, by providing a set of concepts, models, tools, and techniques to support the development of the sales plan structure, which will support the sale plan development.

Навыки, которые вы освоите

Sales StrategySales ManagementCompetitive IntelligenceCorporate StrategyCross-Functional CollaborationCustomer AnalysisSalesBusiness PlanningCustomer Relationship BuildingSales ProcessBusiness StrategyGoal Setting

Программа курса

4 модулей · 93 учебных материалов

01Module 1 - Effective Sales Planning 30 материалов

Lesson 1 - Integrating Strategies: Company, Sales & Marketing

Video 1 - Welcome videoВидеоStrategic Sales Management - Specialization OverviewЧтениеVideo 2 - Presenting Logan Padawan - The new sales managerВидеоVideo 3 - Xavier and Logan in: Integrating Strategies - Company, Sales & MarketingВидео

Учитесь у экспертов

Nelson Yoshida

Ph.D., MBA, B.Eng.

Cesar Rodrigues

Specialist Professor

Samantha Mazzero

PhD, MSc, MBA, BS Math

Effective Sales – An Overview
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Обучение на Coursera

≈ 20.5 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Русский, Тайский, Индонезийский, Шведский, Турецкий, Испанский, Хинди, Японский, Казахский, Польский

Часть программы вашего университета
Video 4 - The integration of strategy, marketing, and salesВидео
Practice quiz: Overview on stategy, marketing and salesЗадание
Video 5 - Integrating Strategies: Company, Sales & MarketingВидео
Integrating strategies: Company, Sales, and MarketingЧтение
Practice quiz: Integrating Strategies: Company, Sales & MarketingЗадание
Video 6 - The Strategizer: our hub for sales strategy - Episode 1Видео

Lesson 2 - Is Selling An Art Or A Science?

Video 1 - Xavier and Logan in: Selling is art or scienceВидеоVideo 2 - More science than art: Sales in focusВидеоThe History of Professional SellingЧтениеA Brief History of Selling (Infographic)ЧтениеThe History of Sales (Infographic)ЧтениеPractice quiz: Overview on stategy, marketing and salesЗадание

Lesson 3 - End the War Between Sales and Marketing: A Convergent Approach

Video 1 - Xavier and Logan in: Stop fighting with marketingВидеоVideo 2 - Marketing and Sales walk togetherВидеоEnding the war between sales and marketingЧтениеPractice quiz: Course 1: Effective Sales – An Overview Module 1: Effective Sales PlanningЗаданиеVideo 3 - The Strategizer: our hub for sales strategy - Episode 2Видео

Lesson 4 - The Sales Strategy Cycle Overview: Planning, Preparation, Execution & Monitoring

Video 1 - Xavier and Logan in: The sales strategy cycleВидеоVideo 2 - The sales cycles - Part 1ВидеоVideo 3 - The sales cycles - Part 2ВидеоReading - Sales Strategy CycleЧтениеSales strategy cycle.ЗаданиеFinal assignment for Effective Sales PlannningЗадание

Lesson 5 - Wrap Up: What Have We Learned?

Video 1 - Xavier and Logan in: Effective sales planningВидеоVideo 2 - Wrap Up - What Have We Learned?ВидеоVideo 3 - Leia’s message to Learners - The journey to become a Sales Master JediВидео
02Module 2 - Strategic Sales Planning 39 материалов

Lesson 1 - Aligning Sales Planning to Corporate Strategy

Video 1 - Welcome to sales planning and corporate strategy alignmentВидеоVideo 2 - Xavier and Logan in: Developing the sales plan in alignment to corporate strategyВидеоVideo 3 - Sales planning in alignment to corporate strategyВидеоSales Planning: Integration with Corporate StrategyЧтениеPractice quiz: Aligning sales planning to corporate strategyЗаданиеVideo 4 - The Strategizer: our hub for sales strategy - Episode 3Видео

Lesson 2 - Balancing Customers’ and Company’s Interests

Video 1 - Xavier and Logan in: Balancing customers' and the company's interestsВидеоVideo 2 - The convergence of company's and customers' interestsВидеоBalancing Customer Service and SatisfactionЧтениеPractice quiz: Course 1: Effective Sales – An Overview Module 2: Strategic Sales PlanningЗаданиеVideo 3 - The Strategizer: our hub for sales strategy - Episode 4Видео

Lesson 3 - Streamlining Sales with Industrial Operations and Services Development.

Video 1 - Xavier and Logan in: Streamlining sales and manufacturing operationsВидеоVideo 2 - Streamlining sales and industrial/services operationsВидеоStreamlining Sales with Industrial Operations and Services DevelopmentЧтениеPractice quiz: Streamlining sales and operationsЗаданиеVideo 3 - The Strategizer: our hub for sales strategy - Episode 5Видео

Lesson 4 - Strategic Sales Planning Based on Financial.

Video 1 - Xavier and Logan in: Sales planning based on financialsВидеоVideo 2 - Sales planning and financials - Part 1ВидеоSales planning and financial aspectsЧтениеVideo 3 - Sales planning and financials - Part 2ВидеоSales planning and financial aspects (II)ЧтениеStrategic Sales PlanningЗадание

Lesson 5 - Establishing Goals and Targets

Video 1 - Xavier and Logan in: Defining goals and targetsВидеоVideo 2 - Fine-tuning goals and targets in sales planningВидеоReading - Setting goalsЧтениеPractice quiz: Establishing goals and targetsЗаданиеVideo 3 - The Strategizer: our hub for sales strategy - Episode 7Видео

Lesson 6 - Incentives and Compensation

Video 1 - Xavier and Logan in: Sales performance managementВидеоVideo 2 - Incentives, compensation, and performance managementВидеоHow strategy execution maps guided Cisco System’s Sales Incentive Compensation planЧтениеPractice quiz: Course 1: Effective Sales – An Overview Module 2: Strategic Sales PlanningЗаданиеVideo 3 - The Strategizer: our hub for sales strategy - Episode 8Видео

Lesson 7 - Strategic Salesforce Development and Leadership

Video 1 - Xavier and Logan in: Sales leadershipВидеоVideo 2 - Leading salesforce developmentВидеоEthical leadership in the salesforceЧтениеVideo 3 - The Strategizer: our hub for sales strategy - Episode 9ВидеоVideo 4 - Strategic sales management - Wrap up sessionВидеоStrategic Sales Planning - EvaluationЗадание
03Module 3 - Customer-oriented Selling 20 материалов

Lesson 1 - Fundamentals Of Customer Centric Selling

Video 1 - Xavier and Logan in: Customer centric sellingВидеоVideo 2 - Customer centric selling model explainedВидеоCustomer-centric sellingЧтениеVideo 3 - Why Customer Centric SellingВидеоWhy Customer Centric SellingЧтениеPractice quiz: Customer-centric sellingЗадание

Lesson 2 - Strategic Customer Centric Selling

Video 1 - How the relationship between companies has changed and why it mattersВидеоChange in relationship between companies - Why it mattersЧтениеVideo 2 - A new model for a new environmentВидеоA new model for a new environmentЧтениеPractice quiz: Change in relationship between companies - Why it mattersЗадание

Lesson 3 - Shared Value – Selling To Create Long Term Relationship.

Video 1 - Xavier and Logan in: Long-term customers relationshipВидеоVideo 2 - Long-term customers relationshipВидеоCustomer relationship: Implications of Customer centered salesЧтениеPractice quiz: Customer relationship: Implications of Customer centered salesЗадание

Lesson 4 - Building Strategic Relationship – Lifetime Value.

Video 1 - Why selling once won’t cut it anymoreВидеоSelling once won't cut it anymoreЧтениеVideo 2 - Customer-centric selling - Wrap-up sessionВидеоCustomer-centric selling wrap-upЧтениеGraded quiz: Customer oriented sellingЗадание
04Module 4 - Strategic Sales Management In Action: Our Journey Begins 4 материалов

Lesson 1 - Structuring Sales Function Covered In Course 1.

Video 1 - Conceptual reviewВидеоVideo 2 - Assignment developing processВидеоReading: Printing & Graphics industry caseЧтениеCourse 1 Final assignment development and peer-review instructionsВзаимная проверка
Video 4 - The Strategizer: our hub for sales strategy - Episode 6Видео