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Emotional Intelligence in the Workplace · LearnSpace
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Emotional Intelligence in the Workplace

Курс от Board Infinity
Начальный≈ 14.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

The course provides a structured and practical introduction to Emotional Intelligence (EI) - an essential skill for thriving in any professional environment. Designed for both beginners and working professionals, this course helps you recognize, understand, and manage emotions to improve communication, collaboration, and leadership impact. You’ll explore the five pillars of EI - self-awareness, self-regulation, motivation, empathy, and social skills, and learn how to apply them for better decision-making and stronger professional relationships. Through real-world scenarios, guided reflections, and practical exercises, you’ll learn to manage stress, navigate conflicts, and lead with empathy. The course emphasizes workplace applications and personal growth, making it ideal for anyone aiming to build influence, trust, and team harmony. By the end of this course, you will be able to: -Apply the five components of Emotional Intelligence to workplace situations. -Build self-awareness and regulate emotions for better focus and communication. -Strengthen empathy and active listening to improve collaboration and teamwork. -Create a personal action plan to apply EI for leadership and career advancement. Disclaimer: This is an independent educational resource created by Board Infinity for informational and educational purposes only. This course is not affiliated with, endorsed by, sponsored by, or officially associated with any company, organization, or certification body unless explicitly stated. The content provided is based on industry knowledge and best practices but does not constitute official training material for any specific employer or certification program. All company names, trademarks, service marks, and logos referenced are the property of their respective owners and are used solely for educational identification and comparison purposes.

Навыки, которые вы освоите

Emotional IntelligenceDecision MakingEmpathy & Emotional IntelligenceTeam CollaborationRelationship ManagementRapport BuildingMeditation & BreathworkResilience

Программа курса

4 модулей · 70 учебных материалов

01Foundations of Emotional Intelligence20 материалов

Introduction to the Course

Introduction to the CourseВидеоGlossaryЧтение

What is Emotional Intelligence?

What is Emotional Intelligence?ВидеоThe Five Components ExplainedВидео

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Emotional Intelligence in the Workplace
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Обучение на Coursera

≈ 14.1 ч

4 модулей

Язык: Английский

Часть программы вашего университета
IQ vs. EQ in the WorkplaceВидео
Emotional Intelligence PrimerЧтение
Discovering EQ: What Emotional Intelligence Really Means at WorkDIALOGUE
Practice Quiz: What is Emotional Intelligence?Задание

EI Models in the Workplace

Comparing EI ModelsВидеоWhich Model Works Where?ВидеоModel Mapping ActivityЧтениеPractice Quiz: EI Models in the WorkplaceЗадание

Emotional Intelligence in Action

Real Stories: When EQ Saved the DayВидеоEQ in Team SettingsВидеоManaging Up with Emotional IntelligenceВидеоFrom Awareness to ImpactЧтениеFoundations First: Applying Emotional Intelligence in Everyday WorkDIALOGUEPractice Quiz : Emotional Intelligence in ActionЗаданиеGraded Quiz: Foundations of Emotional IntelligenceЗаданиеQuick Course Check-InPLUGIN
02Self-Awareness and Self-Regulation16 материалов

Self-Awareness at Work

Emotions and DecisionsВидеоMirror Moments: Practicing AwarenessВидеоClarity Through ReflectionЧтениеPractice Quiz: Self-Awareness at WorkЗадание

Managing Emotional Triggers

What Triggers You?ВидеоPause Before You ReactВидеоCooling Down in the MomentВидеоTrigger TrackerЧтениеPractice Quiz : Managing Emotional TriggersЗадание

Self-Regulation Under Pressure

Staying Centered When It CountsВидеоMicro-Recovery TechniquesВидеоFrom Stress to StrategyВидеоRegulation ToolboxЧтениеMastering Me: Emotional Insight and Control in the WorkplaceDIALOGUEPractice Quiz: Self-Regulation Under PressureЗадание
03Empathy and Social Skills16 материалов

Understanding Empathy

Empathy ExplainedВидеоEmpathy vs. Sympathy at WorkВидеоUnderstanding EmpathyЧтениеPractice Quiz : Understanding EmpathyЗадание

Active Listening and Perspective-Taking

Are You Really Listening?ВидеоThe 3 Levels of ListeningВидеоFrom Hearing to UnderstandingВидеоThe Listening LabЧтениеPractice Quiz: Active Listening and Perspective-TakingЗадание

Collaboration with Emotional Intelligence

Teaming with EQВидеоPsychological Safety in ActionВидеоCommunicating Through ConflictВидеоCollaborate with EQЧтениеEmpathy in Action: Building Emotional Bridges at WorkDIALOGUEPractice Quiz: Collaboration with Emotional IntelligenceЗадание
04Emotional Intelligence in Leadership18 материалов

Emotional Intelligence in Leadership

What Makes an Emotionally Intelligent Leader?ВидеоLeading by ExampleВидеоMotivation Through EmpathyВидеоLeadership with EQЧтениеPractice Quiz : Emotional Intelligence in LeadershipЗадание

EI and Employee Engagement

Engagement Starts with EQВидеоTrust, Recognition, and RetentionВидеоThe Engagement ToolkitЧтениеCase StudyЧтениеPractice Quiz: EI and Employee EngagementЗадание

Career Growth with Emotional Intelligence

Your EI Career AdvantageВидеоNetworking with AuthenticityВидеоContinuous Growth through ReflectionВидеоCareer CompassЧтениеLeading with EQ: Emotional Intelligence for Influence and ImpactDIALOGUEPractice Quiz: Career Growth with Emotional IntelligenceЗадание
Graded Quiz: Self-Awareness and Self-RegulationЗадание
Graded Quiz: Empathy and Social SkillsЗадание
Graded Quiz: Emotional Intelligence in LeadershipЗадание
Course Closure - Gratitude !Видео