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Managing Employee Performance · LearnSpace
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Managing Employee Performance

Курс от University of Minnesota
Уровень не указан≈ 15.2 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees. In this third course in the Human Resources for People Managers specialization, we will discuss the skills and key processes you will need to develop your employees to attain department and organizational goals. These skills will include setting clear expectations, providing positive and corrective feedback, and delivering an effective performance appraisal.

Навыки, которые вы освоите

Performance ManagementEmployee Performance ManagementPerformance ReviewPerformance MeasurementPerformance AppraisalCulturePerformance ImprovementGoal SettingConstructive FeedbackManagement Training And DevelopmentPeople ManagementHuman Resources Management and PlanningHuman Resource Strategy

Программа курса

4 модулей · 68 учебных материалов

01GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS16 материалов

Lesson 1.1: Introduction to Performance Management

1.1.1 Developing People (Course Introduction)Видео1.1.2 About Larry BourgerieВидео1.1.3 Linking Performance Management to Financial Outcomes (ROI)Видео1.1.4 Culture and Performance Management - A Global PerspectiveВидео

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Larry Bourgerie

Senior Lecturer

Managing Employee Performance
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Обучение на Coursera

≈ 15.2 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Ория, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

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Managing Employee Performance OverviewЗадание

Lesson 1.2 Performance Management Fundamentals

1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?Видео1.2.2 Purposes and Design Elements of Effective Performance ManagementВидео1.2.3 The Impact of Effective Performance Management Both Internally and ExternallyВидеоDifferences between Performance Appraisals and Performance ManagementОбсуждениеPerformance Management FundamentalsЗадание

Lesson 1.3 Strategy and Performance Management

1.3.1 Strategic Performance Management ModelВидео1.3.2 Perils of Poorly Implemented Performance ManagementВидео1.3.3 Role of Training in Performance Management StrategyВидео1.3.4 Performance Management's Link to StrategyВидеоStrategy and Performance ManagementЗадание

Module 1 Wrap-Up

Developing Performance Management SystemsЗадание
02IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS16 материалов

2.1 Defining Performance

2.1.1 Behavior and Results: Aren't They Both Performance?Видео2.1.2 "Calculating" PerformanceВидео2.1.3 The Importance of Defining PerformanceВидеоDefining PerformanceЗадание

2.2 Measuring Performance and Developing Objectives

2.2.1 Traits, Behaviors, Results - What Is Important?Видео2.2.2 Performance-Task Skills vs Transferable SkillsВидео2.2.3 Characteristics of Effective Performance ObjectivesВидео2.2.4 Developing Performance StandardsВидеоMeasuring Performance and Developing ObjectivesЗадание

2.3 Measuring Results and Behaviors

2.3.1 Are There Options When I am Measuring PerformanceВидео2.3.2 Why Use the Comparative Methods Approach?Видео2.3.3 Why Use the Absolute Methods Approach?Видео2.3.4 Why Use the Results Methods Approach?Видео2.3.5 Combo Method: Menu vs. BuffetВидеоMeasuring Results and BehaviorЗадание

Module 2 Wrap-Up

Management by Objective (MBO)Взаимная проверка
03TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT 20 материалов

Lesson 3.1: Conducting an Effective Review

Performance Review TED TalkЧтение3.1.1 Benefits and Purposes of Performance ReviewsВидеоBest & Worse Performance ReviewОбсуждение3.1.2 Steps in Conducting an Effective ReviewВидео3.1.3 Components of a Review FormВидео3.1.4 Timing and Frequency of ReviewsВидео3.1.5 Developing an Individual Development PlanВидеоEffective ReviewsЗадание

3.2 Effective Feedback

NY Times Article on Giving Effective FeedbackЧтение3.2.1 Components of Effective FeedbackВидео3.2.2 What is Multi Rater Feedback?Видео3.2.3 Pros and Cons of Multirater FeedbackВидео3.2.4 Costs of not Giving FeedbackВидеоEffective FeedbackЗадание

3.3 Preventing Rater Bias in the Performance Review Process

3.3.1 Identifying Types of General Rating ErrorsВидео3.3.2 Rating Errors and Practical ImpactВидео3.3.3 Training to Minimize Manager Bias In the Rating ProcessВидео3.3.4 Best Practices to Minimize Legal ExposureВидеоPreventing Rater BiasЗадание

Module 3 Wrap-Up

Tools for Effective Performance ManagementЗадание
04CREATING A POSITIVE PERFORMANCE CULTURE16 материалов

4.1 The Role of Culture in the Organization

4.1.1 Role of Culture in Performance ManagementВидео4.1.2 What is Culture?Видео4.1.3 Fundamentals of Civility -The 3 R'sВидеоWhat is a Respectful, Civil Environment?ОбсуждениеRole of Culture in the OrganizationЗадание

4.2 The High Cost of Incivility

4.2.1 What is a Culture of Incivility?Видео4.2.2 Impact of Culture Incivility (Individuals & Teams)Видео4.2.3 Hard and Soft Costs of Incivility on OrganizationsВидео4.2.4 Culture's Impact on Performance ManagementВидеоThe High Cost of IncivilityЗадание

4.3 Creating and Maintaining a Performance Management Culture

4.3.1 Building on Your Values and StrengthsВидео4.3.2 Creating and Reinforcing Performance Norms and ValuesВидео4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management PracticesВидео4.3.4."Walk the Talk": Model the Behavior Where You AreВидеоCreating and Maintaining a Performance Management CultureЗадание

Module 4 Wrap Up

Creating a Positive Performance CultureЗадание