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Employee Relations

Курс от HRCI
Начальный≈ 22.2 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Employee relations is a key part of building a productive, compliant, and people-centered workplace. In this course, you’ll explore how HR professionals create and administer employee policies, communicate company values, support employee engagement, manage performance, and address workplace conflict. You’ll learn about employee handbooks, ethics codes, mission, vision, and values, employee communication, inclusive workplace culture, Diversity, Equity, and Inclusion (DEI) initiatives, employee engagement surveys, performance appraisal methods, discipline documentation, grievance processes, organizational design, business continuity, and HR record keeping. By the end of this course, you will be able to: ● Create and evaluate employee policies, employee handbooks, ethics codes, and workplace communication practices. ● Support employee engagement by identifying ways to build inclusive company culture and measure employee satisfaction. ● Explain performance management concepts, including performance appraisals, employee feedback, discipline procedures, grievances, and workplace conflict. ● Outline HR’s role in organizational design, strategic planning, business continuity, OSHA-related record keeping, and employee documentation.

Навыки, которые вы освоите

Diversity and InclusionEmployee EngagementWorkplace inclusivityOrganizational StructurePerformance ManagementConflict ManagementBusiness EthicsPerformance AppraisalHuman Resource PoliciesBusiness ContinuityStaff ManagementHuman Resources Management and PlanningLabor RelationsEmployee RelationsHuman ResourcesPolicy DevelopmentDiversity Equity and Inclusion InitiativesOrganizational EffectivenessWorkforce PlanningHuman Resource Strategy

Программа курса

4 модулей · 132 учебных материалов

01Introduction to Employee Relations32 материалов

Introduction to the Program

HRCI Human Resources Associate Professional Certificate IntroductionВидеоCourse Overview: Employee RelationsВидеоInstructor Introduction VideoВидеоCourse SyllabusЧтение

Учитесь у экспертов

Brad Boyson

Cofounder & CEO HR Learn In

Michelle Alvarado

HR Consultant

Employee Relations
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Новые знания — в удобное для вас время.

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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 22.2 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Узбекский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Ория, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
Meet and GreetОбсуждение

Mission, Vision, and Values

Weekly Introduction: Introduction to Employee RelationsВидеоMission, Vision and ValuesВидеоDeveloping a Mission StatementВидеоDeveloping a Vision StatementВидеоCore CompetenciesВидеоDeveloping a Value StatementВидеоDiscussion: Company VisionsОбсуждениеOverview: Mission, Vision, Core Competencies, and ValuesЧтениеPractice Quiz: Vision, Mission, Core Competencies, and ValuesЗаданиеActivity: Writing a Mission StatementЗадание

Company Ethics

Ethics CodesВидеоCreating an Effective Ethics CodeВидеоEthics Code and Employee ContractsЧтениеSocial Media PolicyЧтениеDiscussion: Social MediaОбсуждениеPractice Quiz: Company EthicsЗадание

The Company Handbook and Employee Communications

Employee CommunicationsВидеоThe Employee HandbookВидеоThe Employee Handbook OverviewЧтениеCompany Meetings and Other CommunicationВидеоCompany TrainingВидеоEmployee RelationshipsВидеоDiscussion: Company TrainingОбсуждениеPractice Quiz : The Company Handbook and Employee CommunicationsЗаданиеActivity: Sharing a Mission StatementЗаданиеGraded Quiz: Introduction to Employee RelationsЗаданиеWeekly Review: Introduction to Employee RelationsВидео
02Employee Engagement26 материалов

Creating an Inclusive Culture

Weekly Introduction: Employee EngagementВидеоInclusive Culture IntroductionВидеоCreating an Inclusive CultureВидеоDiversity and InclusionВидеоDiversity and Inclusion InitiativesВидеоDiscussion: DEI InitiativesОбсуждениеWhat Inclusive Companies Have in CommonЧтениеPractice Quiz: Creating an Inclusive CultureЗадание

Inclusion Initiatives

Inclusion Initiatives IntroductionВидеоEmployee CommunicationВидеоEmployee InvolvementВидеоEmployee FeedbackВидеоWork-Life BalanceВидеоEmployee Relations ProgramsВидеоExample: Creating an Inclusive Culture

Evaluating Employee Engagement

Employee Engagement IntroductionВидеоMeasuring Employee Satisfaction and EngagementВидеоTools for Measuring Employee SatisfactionЧтениеExample: Evaluating EngagementВидеоActivity: Creating an Inclusive CultureЗаданиеSetting the Stage for Your Company's CultureВзаимная проверка
03Performance Management42 материалов

Performance Management Introduction

Weekly Introduction: Performance Management ВидеоPerformance Management SystemsВидеоThe Performance Management CycleВидеоKey Performance Evaluation CharacteristicsВидеоManagement by ObjectivesВидеоSample MBO FormЧтениеDiscussion: Performance managementОбсуждениеPractice Quiz: Performance Management IntroductionЗадание

Performance Appraisal

Performance Appraisal MethodsВидеоBehavioral Performance AppraisalВидеоComparison Performance AppraisalВидеоRating Performance AppraisalВидеоNarrative Performance AppraisalВидеоRating MethodsВидео

Workplace Discipline and Termination

Introduction to Workplace DisciplineВидеоProgressive DisciplineВидеоPositive DisciplineВидеоDisciplinary RecordsВидеоSample Disciplinary RecordsЧтениеTerminating EmploymentВидео

Workplace Conflict

A Variety of Workplace ConflictsВидеоHandling Difficult PeopleВидеоA Model for Conversations About Difficult BehaviorЧтениеDangerous Workplace ConflictВидеоPreventing Workplace ViolenceВидеоUnion Contract GrievanceВидео
04Business Continuity32 материалов

Human Resources Management

Weekly Introduction: Business ContinuityВидеоBasic Goals of HRMВидеоSMART GoalsВидеоManagement Information SystemsЧтениеStrategic PlanningВидеоDiscussion: HR's Seat at the TableОбсуждениеPractice Quiz: Human Resources ManagementЗадание

Organizational Structures

Introduction to Organizational StructuresВидеоThe Functional OrganizationВидеоThe Divisional ModelВидеоThe Matrix OrganizationВидеоThe Network (Cluster) OrganizationВидеоFunctional Business AreasВидео

HR Record Keeping

Keeping RecordsВидеоHR Related DocumentsВидеоEmployee's RightsВидеоFour Categories of HR DocumentsЧтениеOSHA and Record KeepingВидеоRelevant OSHA FormsЧтениеPosting and Training

Career Support

What to ExpectЧтениеHow to Add Your Info to LinkedInЧтениеCongratulations!Видео
Видео
Inclusive CultureОбсуждение
Practice Quiz: Diversity and InclusionЗадание
Practice Quiz: Evaluating Employee EngagementЗадание
Graded Quiz: Employee EngagementЗадание
Weekly Review: Employee EngagementВидео
Overview of Rating MethodsЧтение
Sample Performance AppraisalЧтение
Feedback and AppraisalsВидео
The Appraisal ProcessВидео
Example: Performance AppraisalВидео
Self-Review Activity: Performance AppraisalЗадание
Practice Quiz: Performance AppraisalЗадание
Avoiding Legal TroubleВидео
Example: Workplace Discipline and TerminationВидео
Practice Quiz: Workplace Discipline and TerminationЗадание
Handling ComplaintsЧтение
Healthy Workplace ConversationsВидео
Activity: Healthy Workplace ConversationsЗадание
Practice Quiz: Workplace ConflictЗадание
Graded Quiz: Performance Management Задание
Weekly Review: Performance ManagementВидео
Flexible Work StrategiesВидео
Self-Review Activity: Organizational StructuresЗадание
Discussion: Remote Work Benefits and ChallengesОбсуждение
Practice Quiz: Organizational StructuresЗадание
Видео
Keeping Employees InformedОбсуждение
Practice Quiz: HR Record KeepingЗадание
Key TermsЧтение
Graded Quiz: Employee RelationsЗадание
Weekly Review: Business ContinuityВидео