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Environmental Project Management: Stakeholder Outreach · LearnSpace
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Environmental Project Management: Stakeholder Outreach

Курс от University of Maryland, College Park
Начальный≈ 10.3 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

In this course you’ll learn how to improve your project management communication in your work environment and motivate and engage communities with clear communication to address complex environmental problems. As an environmental advocate or project manager, your active listening skills and effective communication skills are paramount to in person team members, remote teams, general employee engagement, and even more so for achieving success. The first step in solving complex societal and environmental problems is to rally support around the idea that there is a problem worth solving and that can be solved. This is achieved with good communication, teamwork, and clarifying data visualization. This course will begin with storytelling as an effective communication skill providing powerful frameworks for establishing meaning and understanding about complex topics. However, better communication is not always verbal. A picture is worth 1,000 words (or more), and so the course continues with data visualization to help succinctly present meaningful data and engage stakeholders with powerful information. Additional communication strategies covered are the importance of presence, being confident and engaging as well as establishing trust and credibility. By improving poor communication skills and converting them into effective workplace communication across various communication channels on your project team with both verbal and non-verbal communication styles improves your environmental project management. The benefits of effective communication on workflow, teamwork, employee engagement, team collaboration, overall well-being of the project are seen in real-time as you improve your team communication. And finally, the course establishes the fundamentals of good presentations for project management, when presenting for stakeholders and project team members in-person onsite in your work environment, utilizing communication tools like zoom, or face-to-face giving a public presentation. We provide the effective communication techniques; using proven designs and techniques and the art of data and clear communication to increase engagement on your environmental projects. Whether it’s internal communication or customer outreach, the best communication process starts with a story. Together, storytelling, data visualization, and presence can help to motivate stakeholders and give convincing clarifying presentations when managing large-scale complex environmental projects.

Навыки, которые вы освоите

StorytellingCommunicationStakeholder CommunicationsTrustworthinessData VisualizationCommunication StrategiesPresentationsData StorytellingCommunity OutreachPersuasive CommunicationVerbal Communication SkillsProject ManagementPublic SpeakingStakeholder AnalysisTechnical CommunicationAdvocacyStakeholder EngagementStakeholder Management

Программа курса

6 модулей · 131 учебных материалов

01Storytelling34 материалов

Welcome to Stakeholder Outreach: Effective Communication of Complex environmental Threats

Orientation and WelcomeЧтениеCourse SyllabusЧтениеClass Staff - Dr. Bill DennisonЧтениеDr. Bill DennisonВидео

Учитесь у экспертов

John Johnson

Преподаватель курса

Environmental Project Management: Stakeholder Outreach
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 10.3 ч

6 модулей

Язык: Английский

Субтитры: Казахский, Испанский

Часть программы вашего университета
Class Staff- Dr. Bill BrantleyЧтение
Class Staff - John JohnsonЧтение

What is a Story?

Video: What is a Story?ВидеоKey Points: What is a Story?ЧтениеActivity: What is a Story?ЗаданиеKnowledge Check: What is a Story?Задание

How do Stories Work?

Video: How do Stories Work?ВидеоKey Points: How Do Stories Work?ЧтениеKnowledge Check: How Do Stories Work?Задание

Structuring Your Stories

Video: Structuring Your StoryВидеоKey Points: Structuring Your StoriesЧтениеActivity: Structuring Your StoriesЗаданиеKnowledge Check: Structuring Your StoriesЗадание

What Makes a Good Story?

Video: What Makes a Good Story?ВидеоKey Points: What Makes a Good Story?ЧтениеActivity: What Makes A Good Story?PLUGINActivity: What Makes a Good Story PollЧтениеKnowledge Check: What Makes a Good Story?Задание

Who Are You Talking To?

Video: Who Are You Talking To?ВидеоKey Points: Who Are You Talking To?ЧтениеActivity: Who Are You Talking To?ЧтениеKnowledge Check: Who Are You Talking To?Задание

Narrative Structure

Video: Narrative StructureВидеоKey Points Narrative StructureЧтениеActivity: Narrative StructureЧтениеKnowledge Check: Narrative StructureЗадание

Storytelling Assessment

Storytelling AssessmentЗадание

Storytelling Conclusion

Resources: StorytellingЧтениеBonus Material for Verified LearnersЧтениеLeverage Your Learning!Чтение
02Visualizations26 материалов

Visualizations Introduction

Introduction Video VisualizationsВидео

Data Visualization (part 1)

2.1: Video: Data Visualization (part 1)ВидеоData Visualization Part 1Чтение2.1: Knowledge Check: Data Visualization (part 1)Задание

Data Visualization (part 2)

2.2: Video: Data Visualization (part 2)Видео2.2: Key Points: Data Visualization (part 2)Чтение2.2: Activity: Data Visualization (part 2)Чтение2.2: Knowledge Check: Data Visualization (part 2)Задание

Conceptual Diagram Creation

2.3: Video: Conceptual Diagram CreationВидео2.3: Key Points: Conceptual Diagram CreationЧтение2.3: Activity: Conceptual Diagram CreationЗадание2.3: Knowledge Check: Conceptual Diagram CreationЗадание

Photos in Science Communication

2.4: Video: Photos in Science CommunicationВидео2.4: Key Points: Photos in Science CommunicationЧтение2.4: Knowledge Check: Photos in Science CommunicationЗадание2.4: Activity: Photos in Science CommunicationЧтение

Videos in Science Communication

2.5: Video: Videos in Science CommunicationВидео2.5: Key Points: Videos in Science CommunicationЧтение2.5: Knowledge Check: Videos in Science CommunicationЗадание2.5: Activity: Videos in Science CommunicationЧтение

Storyboarding

2.6: Video: StoryboardingВидео2.6: Key Points: StoryboardingЧтение2.6: Knowledge Check: StoryboardingЗадание2.6: Activity: StoryboardingЧтение

Visualizations Assessment

Visualizations AssessmentЗадание

Visualizations Conclusion

Resources: VisualizationsЧтение
03Managing Stakeholders with Stories18 материалов

Managing Stakeholders with Stories Introduction

Introduction Video: Module 3Видео

Analyzing Your Stakeholders

Video: Analyzing Your StakeholdersВидео3.1: Key Points: Analyzing Your StakeholdersЧтение3.1: Activity: Analyzing Your StakeholdersЧтение3.1: Knowledge Check: Analyzing Your StakeholdersЗадание

Finding Stories That Resonate

3.2: Video: Finding Stories that ResonateВидео3.2: Key Points: Finding Stories That ResonateЧтение3.2: Activity: Finding Stories That ResonateЗадание3.2: Knowledge Check: Finding Stories That ResonateЗадание

The Different Types of Stories for Projects and Programs

3.3: Video: The Different Types of Stories for Projects and ProgramsВидео3.3: Key Points: The Different Types of Stories for Projects and ProgramsЧтение3.3: Activity: The Different Types of Stories for Projects and ProgramsЗадание3.3: Knowledge Check: The Different Types of Stories for Projects and ProgramsЗадание

Using Stories to Capture Lessons Learned for Programs

3.4: Video: Using Stories to Capture Lessons Learned for ProgramsВидео3.4: Key Points: Using Stories to Capture Lessons Learned for ProgramsЧтение3.4: Knowledge Check: Using Stories to Capture Lessons Learned for ProgramsЗадание

Managing Stakeholders with Stories Assessment

Assessment: Managing Stakeholders with StoriesЗадание

Managing Stakeholders with Stories Conclusion

Resources: Managing Stakeholders with StoriesЧтение
04Persuasion and Presence for Environmental Program and Project Managers22 материалов

Introduction

Introduction Video: Module 4Видео

Establishing Trust Through Words

VideoВидео4.1: Key Points: Establishing Trust Through Your WordsЧтение4.1: Activity: Establishing Trust Through WordsЧтение4.1: Knowledge Check: Establishing Trust Through WordsЗадание

How Emotions Work in Communicating

4.2: Video: How Emotions Work in CommunicatingВидео4.2: Key Points: How Emotions Work in CommunicatingЧтение4.2: Activity: How Emotions Work in CommunicatingЗадание4.2: Knowledge Check: How Emotions Work in CommunicatingЗадание

Crafting an Emotionally Compelling Message

4.3: Video: Crafting an Emotionally Compelling MessageВидео4.3: Knowledge Check: Crafting an Emotionally Compelling MessageЧтение4.3: Knowledge Check: Crafting an Emotionally Compelling MessageЗадание

Communicating Bad News

4.4: Video: Communicating Bad NewsВидео4.4: Key Points: Communicating Bad NewsЧтение4.4: Activity: Communicating Bad NewsЧтение4.4: Knowledge Check: Communicating Bad NewsЗадание

Identifying Values and Threats

4.5: Video: Identifying Values and ThreatsВидео4.5: Key Points: Identifying Values and ThreatsЧтение4.5: Activity: Identifying Values and ThreatsЧтение4.5: Knowledge Check: Identifying Values and ThreatsЗадание

Assessment: Persuasion and Presence for Environmental Program and Project Managers

Assessment: Persuasion and Presence for Environmental Program and Project ManagersЗадание

Module 4 Conclusion

Module 4: Resources: Persuasion and Presence for Environmental Program and Project ManagersЧтение
05Presentations27 материалов

Presentations Introduction

Module 5 Video IntroductionВидео

What is Understanding - Know What

5.1: Video: What is Understanding: Know-WhatВидео5.1: Key Points: What is Understanding: Know-What Summary PointsЧтение5.1: Activity: What is Understanding - Know WhatЧтение5.1: Knowledge Check: What is Understanding - Know WhatЗадание

What is Understanding - Know How

5.2: Video: What is Understanding: Know-HowВидео5.2: Key Points: What is Understanding: Know-What VideoЧтение5.2: Activity: Understanding Know - HowЧтение5.2: Knowledge Check: What is Understanding: Know-HowЗадание

What is Understanding - Know Why

5.3: Video: What is Understanding: Know-WhyВидео5.3: Key Points: What is Understanding: Know-WhyЧтение5.3: Activity: What is Understanding - Know WhyЗадание5.3: Knowledge Check: What is Understanding: Know-HowЗадание

Assembling a Scientific Presentation

5.4: Video: Assembling a Technical PresentationВидео5.4: Key Points: Assembling a Scientific PresentationЧтение5.4: Knowledge Check: Assembling a Scientific PresentationЗадание

Presentation Preparation

5.5: Video: Presentation PreparatationВидео5.5: Key Points: Presentation PreparationЧтение5.5: Knowledge Check: Presentation PrepartionЗадание

Delivering a Presentation

5.6: Video: Delivering a PresentationВидео5.6: Key Points: Delivering a PresentationЧтение5.6: Actvity: Delivering a PresentationЧтение5.6: Actvity: Delivering a Presentation - IFramePLUGIN5.6: Knowledge Check: Delivering a PresentationЗадание

Assessment: Presentations

Assessment: PresentationsЗадание

Conclusion: Presentations

Module 5: Resources: Persuasion and Presence for Environmental Program and Project ManagersЧтениеModule 5: Bonus MaterialЧтение
06Final Assessment4 материалов

Final Assessment

Final AssessmentЗадание

Course Conclusion

5 Stars Please!ЧтениеGiven Feedback?ЗаданиеWhat Now?Чтение