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Ethical Selling and Market Adaptation · LearnSpace
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Ethical Selling and Market Adaptation

Курс от Microsoft
Продвинутый≈ 22.7 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course prepares learners to navigate the evolving sales landscape, focusing on ethical selling practices and adapting sales strategies to changing market conditions. With an emphasis on scenario-driven AI ethics, data privacy, and compliance, participants will explore ethical standards and develop skills for continuous learning. They will also learn to use AI tools, specifically focusing on Copilot adaptation, to efficiently address emerging risks and opportunities in new market demands. Every learner will deliver a Copilot feature log and create a 'risk scenario' troubleshooting artifact as part of the course requirements.

Навыки, которые вы освоите

Responsible AIEthical Standards And ConductSales StrategyCompliance ManagementAI IntegrationsMarket AnalysisMarket DynamicsLaw, Regulation, and ComplianceRisk AnalysisSalesRisk MitigationGeneral Sales PracticesInformation PrivacyData EthicsMicrosoft Copilot

Программа курса

4 модулей · 77 учебных материалов

01Understanding and Implementing Ethical Sales Practices19 материалов

Core Ethical Principles in Sales

Ethics as Foundation for Sales ExcellenceВидеоFoundational Sales Ethics and Privacy ProtectionЧтениеPrivacy Error Simulation and ResolutionВидеоPrivacy Protection and Ethical Response System

Учитесь у экспертов

Microsoft

Преподаватель курса

Ethical Selling and Market Adaptation
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 22.7 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Итальянский, Бразильский португальский, Корейский, Немецкий, Пушту, Испанский, Дари, Японский

Часть программы вашего университета
Задание
Building Your Ethical FoundationDIALOGUE
Ethical Principles and Privacy MasteryЗадание

Applying Ethics in Sales Interactions

Ethical Excellence in Customer InteractionsВидеоPractical Ethics in Customer EngagementЧтениеEthical Decision-Making in Sales ScenariosВидеоEthical Scenario Role-Playing and AnalysisЗаданиеStrengthening Ethical Decision-MakingDIALOGUEApplied Ethics ExcellenceЗадание

Developing Ethical Sales Strategies

Strategic Ethical ExcellenceВидеоStrategic Ethical Sales PlanningЧтениеEthical Strategy Development and ImplementationВидеоComprehensive Ethical Strategy DevelopmentЗаданиеBuilding Ethical Leadership SkillsDIALOGUEEthical Strategy MasteryЗаданиеUnderstanding and Implementing Ethical Sales Practices AssessmentЗадание
02Adapting to Changing Market Conditions19 материалов

Analyzing Market Trends and Customer Behavior

Market Analysis Excellence Through AIВидеоStrategic Market Trend Analysis with AIЧтениеAI-Powered Market Analysis and Insight GenerationВидеоMarket Analysis ProjectЗаданиеBuilding Market Analysis ExpertiseDIALOGUEMarket Analysis ExcellenceЗадание

Implementing Adaptive Sales Strategies

Adaptive Strategy Success Through Systematic MonitoringВидеоStrategic Sales Adaptation and Change ManagementЧтениеAdaptive Strategy Implementation and Feature MonitoringВидеоAdaptive Strategy and Monitoring SystemЗаданиеMastering Adaptive Strategy ImplementationDIALOGUEAdaptive Strategy ExcellenceЗадание

Forecasting with AI Tools

Forecasting Excellence Through AI IntegrationВидеоStrategic AI-Enhanced Market ForecastingЧтениеAI Market Forecasting and Strategic ApplicationВидеоForecasting and Documentation SystemЗаданиеBuilding Forecasting and Documentation SkillsDIALOGUEForecasting and Documentation MasteryЗадание
03Engaging in Continuous Learning and Development19 материалов

Creating a Continuous Learning Plan

Building Your Future-Ready Sales CareerВидеоStrategic Continuous Learning FrameworkЧтениеPersonal Learning Plan DevelopmentВидеоLearning Plan DevelopmentЗаданиеBuilding Your Learning StrategyDIALOGUELearning Plan ExcellenceЗадание

Identifying Learning Resources and Opportunities

Strategic Resource Discovery for Professional ExcellenceВидеоStrategic Learning Resource DevelopmentЧтениеProfessional Learning Resource IdentificationВидеоLearning Resource SystemЗаданиеOptimizing Learning ResourcesDIALOGUEResource Identification ExcellenceЗадание

Evaluating New Skills and Practices

Skill Evaluation and Adaptive Learning ExcellenceВидеоStrategic Skill Evaluation and Adaptive PracticeЧтениеAdaptive Peer-Led Learning SessionВидеоCopilot Error Recovery and Team Evaluation SystemЗаданиеBuilding Adaptive Evaluation SkillsDIALOGUESkill Evaluation and Adaptive Learning MasteryЗадание
04Incorporating AI Tools into Sales Adaptation20 материалов

Integrating AI for Improved Sales Techniques

AI Integration Excellence with an Ethical FoundationВидеоStrategic AI Integration and Ethics EducationЧтениеAI Technique Enhancement and TroubleshootingВидеоAI Integration and Ethics Education ProjectЗаданиеBuilding Ethical AI Integration SkillsDIALOGUEAI Integration and Ethics ExcellenceЗадание

Tailoring Sales Approaches Using AI Insights

Personalization Excellence Through AI InsightsВидеоStrategic Sales Approach PersonalizationЧтениеAI-Driven Sales Approach CustomizationВидеоPersonalization System DevelopmentЗаданиеMastering Personalized Customer EngagementDIALOGUEPersonalization and Engagement ExcellenceЗадание

Monitoring and Refining Techniques with AI

Monitoring and Troubleshooting ExcellenceВидеоStrategic Sales Technique Monitoring and TroubleshootingЧтениеAI Technique Monitoring and Error ResolutionВидеоAI Monitoring and Review SystemЗаданиеBuilding Monitoring and Troubleshooting ExpertiseDIALOGUEMonitoring and Troubleshooting MasteryЗадание
Adapting to Changing Market Conditions AssessmentЗадание
Evaluating New Skills and Practices AssessmentЗадание
Incorporating AI Tools into Sales Adaptation AssessmentЗадание
Course Project: Ethical and Adaptive Sales StrategyЗадание