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Evaluating, Governing, and Scaling AI Agents · LearnSpace
Назад в каталог
courseraIT и технологии

Evaluating, Governing, and Scaling AI Agents

Курс от LearnQuest
Начальный≈ 4.4 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course teaches you how to assess and improve the quality, safety, and business impact of the AI agents you create. You will learn straightforward techniques for evaluating outputs, measuring reliability, and reducing hallucinations and errors. The course covers beginner friendly security, privacy, and governance practices so your agents align with organizational policies and regulations. You will design simple experiments to compare processes with and without agents, quantify time savings, and communicate results to managers. Finally, you will explore how to maintain, document, and responsibly scale your agents without creating unmanageable “agent sprawl.” By the end, you will be able to define clear output requirements, evaluate your agents systematically, and make evidence based decisions about when and how to deploy them.

Навыки, которые вы освоите

Information PrivacyApplication Lifecycle ManagementQuality AssessmentBusiness MetricsAI SecurityTechnical CommunicationScalabilityGenerative AI AgentsAI literacyPerformance MeasurementCompliance ManagementPersonally Identifiable InformationRisk ControlModel EvaluationData GovernanceQuality AssuranceRisk MitigationMaintainabilityAcceptance TestingResponsible AI

Программа курса

3 модулей · 60 учебных материалов

01Evaluate AI Agent Outputs27 материалов

Let's Get Started

Evaluating AI Agent OutputsВидеоCourse SyllabusЧтениеFrom Experimentation to Accountability: Evaluating, Governing, and Scaling AI AgentsВидео

Output Requirements and Quality Criteria

When "Good Enough" Isn't Written DownВидео

Учитесь у экспертов

LearnQuest Network

Преподаватель курса

Evaluating, Governing, and Scaling AI Agents
В каталоге вашей программы

Инвестируйте в себя

Новые знания — в удобное для вас время.

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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 4.4 ч

3 модулей

Язык: Английский

Часть программы вашего университета
Recognizing the Missing Criteria ProblemВидео
The Building Blocks of EvaluationВидео
Acceptance Criteria, Rubrics, and Evaluation SetsВидео

Output Requirements and Quality Criteria in Action

From Expectation to EvidenceВидеоBuilding Your First Evaluation FrameworkВидеоWhere This Matters MostВидеоHigh-Stakes Contexts and Immediate ApplicationВидео

AI Decoded: What I Now Know

Apply Clear Output Standards to Evaluate AI Agent Performance — Key TakeawaysЧтение

The Invisible Evaluation Gap: Recognizing When Spot-Checks Stop Being Enough

The Hidden Risk of Unmonitored AI Agent PerformanceВидеоCommon Misconceptions About Evaluating AI Agent PerformanceВидеоRecognizing the Need for Systematic AI Agent EvaluationВидео

How Evaluation Actually Works: Concepts Behind Structured Review

Core Concepts in AI Agent EvaluationВидеоCommon Knowledge Gaps in AI Agent EvaluationВидеоTranslating Evaluation Principles into Operational PracticeВидео

Running the Review: A Step-by-Step Evaluation Procedure

Building a Reliable Evaluation Framework for AI AgentsВидеоCommon Errors in the Evaluation ProcessВидеоWhat Do Expert Practitioners Do Differently?Видео

Where Structured Evaluation Pays Off: High-Stakes Contexts and First Steps

High-Impact Contexts for AI Agent EvaluationВидеоHow Experienced Practitioners Approach AI Agent EvaluationВидеоConducting a Structured Spot-Check of AI Agent OutputsВидео

AI Decoded: What I Now Know

Execute Structured Evaluations to Measure and Improve AI Agent Performance — Key TakeawaysЧтение

Put it in Action: Evaluating AI Agent Outputs

Evaluating AI Agent OutputsЗаданиеFrom Trusting AI to Proving It: Managing Risk, Quality, and ImpactВидео
02Safety, Security, and Governance for Beginners20 материалов

Safety, Security, and Governance for Beginners

Safety, Security, and Governance for BeginnersВидео

Recognize and Mitigate Common AI Risks

See the Governance Gap Before It Becomes a CrisisВидеоName the Problem You Have Been Looking PastВидеоMap the Risks Before You Configure the ControlsВидеоMatch the Governance to the Stakes, Not to the ToolВидеоBuild the Foundation: Map Context, Assess Risk, Configure ControlsВидеоTest for Failure, Then Sustain the WatchВидеоGovern Where It Hurts Most: Customer Data and Regulated WorkflowsВидеоStart the Governance Record You Don't Have YetВидео

AI Decoded: What I Now Know

Identify and Mitigate AI Risks in Real Workflows — Key Takeaways Чтение

Data, Access, and Compliance Basics

Spot the Data Problem Hidden in Plain SightВидеоName the Governance Gap, Not the Tooling QuirkВидеоClassify the Data Before You Connect the AgentВидеоApply Privacy by Design and Connect Governance to the OrganizationВидеоInventory the Data, Define the Roles, Minimize the ExposureВидеоRegister the Agent, Test the Controls, and Keep Both CurrentВидео

AI Decoded: What I Now Know

Govern Data, Access, and Compliance in AI Systems — Key Takeaways Чтение

Put it in Action: Safety, Security, and Governance for Beginners

Safety, Security, and Governance for BeginnersЗадание
03Measure Impact and Manage Agent Lifecycles13 материалов

Let's Get Started

Measure Impact and Manage Agent LifecyclesВидео

Prove Business Value with Simple Metrics

Stop Pointing at Activity and Start Measuring ImpactВидеоMeasure What Managers Actually Care AboutВидеоBuild the Before-and-After Case Your Manager Can Act OnВидеоStart Where the Numbers Already ExistВидео

AI Decoded: What I Now Know

Measure and Prove Business Impact with Simple Metrics — Key Takeaways Чтение

Document, Own, and Evolve Your Agents

Name the Agents You Actually OwnВидеоTreat Your Agents Like Assets, Not ExperimentsВидеоCatalog, Document, and Keep Your Agents GovernedВидеоGovern the Agents That Can Cost You a DealВидео

AI Decoded: What I Now Know

Document, Own, and Evolve AI Agents as Organizational Assets — Key TakeawaysЧтение

Put it in Action: Measure Impact and Manage Agent Lifecycles

Measure Impact and Manage Agent LifecyclesЗаданиеEnd of CourseВидео
Govern the Agents That Touch the Most Sensitive Data FirstВидео
Take One Agent from Ungoverned to Documented This WeekВидео