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Operations Management · LearnSpace
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Operations Management

Курс от Fundação Instituto de Administração
Средний≈ 21.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Participants will learn to optimize operations, enhance productivity, and address real-world challenges through strategic planning and effective implementation. The curriculum combines theoretical knowledge with practical applications to equip learners with the skills needed for successful operations management in various industries.

Навыки, которые вы освоите

Operations ManagementContinuous Improvement ProcessProcess AnalysisOperationsPerformance ImprovementOperational AnalysisLean Six SigmaProcess Improvement and OptimizationLean ManufacturingService LevelRevenue ManagementOrganizational StrategyBusiness OperationsService ManagementOperational ExcellenceQuality ImprovementOperational EfficiencyOperational Performance ManagementLean MethodologiesProcess Improvement

Программа курса

5 модулей · 71 учебных материалов

01Week 1 - Introduction15 материалов

Course Initial Materials

SyllabusЧтение

W1: Lesson 1 - What is operations management?

What is operations management?ВидеоIntroduction and historical evolution of production and operations managementЧтение

Учитесь у экспертов

Henrique Luiz Correa

Преподаватель курса

Operations Management
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Обучение на Coursera

≈ 21.1 ч

5 модулей

Язык: Английский

Субтитры: Кхмерский

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Quiz Lesson 1Задание

W1: Lesson 2 - The history of operations management

ASM, mass production ВидеоEvolution of the scope of operationsВидеоIntroduction and historical evolution of production and operations managementЧтениеQuiz Lesson 2Задание

W1: Lesson 3 - The future of operations management

Convergence i4.0, servitization and sustainabilityВидеоIndustry 4.0 & the “convergence” ЧтениеQuiz Lesson 3Задание

W1: Lesson 4 - Process management

Process managementВидеоProduct design and process selectionЧтениеQuiz - Lesson 4ЗаданиеGraded Quiz - Week 1Задание
02Week 2 - Operations strategy14 материалов

W2: Lesson 1 - Why operations strategy?

Why operations strategyВидеоProduction and operations strategyЧтениеQuiz - Lesson 1Задание

W2: Lesson 2 - Strategic operations objectives

Order winners and qualifiersВидеоTrade-offs, static and dynamicВидеоProduction and operations strategyЧтениеQuiz - Lesson 2Задание

W2: Lesson 3 - Defining strategic priorities in operations

Importance x performance matrixВидеоProduction and operations strategyЧтениеQuiz - Lesson 3Задание

W2: Lesson 4 - Strategic decision areas in operations

Operations decision areasВидеоProduction and operations strategyЧтениеQuiz Lesson 4ЗаданиеGraded Quiz - Week 2Задание
03Week 3 - Service operations management14 материалов

W3: Lesson 1 - The “value package” and servitization I

The traditional way: PIHIВидеоAn operations management view of the services and goods offering mixЧтениеQuiz - Lesson 1Задание

W3: Lesson 2 - The “value package” and servitization II

A new way: the value prism IВидеоA new way: the value prism IIВидеоAn operations management view of the services and goods offering mixЧтениеQuiz - Lesson 2Задание

W3: Lesson 3 - Queueing theory and revenue management

Queueing theoryВидеоRevenue managementВидеоCapacity and queues in operationsЧтениеQuiz - Lesson 3Задание

W3: Lesson 4 - Service quality

The 5-gap modelВидеоService quality managementЧтениеQuiz - Lesson 4Задание
04Week 4 - Theory of Constraints15 материалов

W4: Lesson 1 - The importance of bottlenecks in operations management

How much money can you make?ВидеоHow much money can you make? SolutionВидеоTheory of constraints in operationsЧтениеQuiz - Lesson 1Задание

W4: Lesson 2 - ToC: Principles I

The objectives of Theory of Constraints ВидеоPrinciples IВидеоTheory of constraints in operationsЧтениеQuiz - Lesson 2Задание

W4: Lesson 3 - ToC: Principles II

Principles 2ВидеоTheory of constraints in operationsЧтениеQuiz - Lesson 3Задание

W4: Lesson 4 - ToC: Process of continuous improvement

The ToC improvement and use of ToC in servicesВидеоTheory of constraints in operationsЧтениеQuiz - Lesson 4ЗаданиеGraded Quiz - Week 4Задание
05Week 5 - Process improvement13 материалов

W5: Lesson 1 - Process analysis I

Process analysis - introductionВидеоProcess AnalysisЧтениеQuiz - Lesson 1Задание

W5: Lesson 2 - Process analysis II

Process analysis - toolsВидеоProcess AnalysisЧтениеNew QuizЗадание

W5: Lesson 3 - Quality management I

Quality management - IntroductionВидеоManaging QualityЧтениеQuiz - Lesson 3Задание

W5: Lesson 4 - Quality management II

Quality management - toolsВидеоManaging QualityЧтениеQuiz - Lesson 4Задание

Staff Graded Assigment

Recording of Live Session - Operations Management on 22-07-11 20:17:14 [15:31]Видео