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Food & Beverage Management

Курс от Università Bocconi
Уровень не указан≈ 13.4 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Managing a company in the food and beverage industry is a fascinating task. Food and beverage products are so deeply rooted in the culture of most countries that making and selling them is not only a matter of making and selling good and tasty products, but products that nurture people's body, soul, and heart. Given this, it's not difficult to see that the task quickly becomes complex. The objective of this course is twofold: first, we will focus on contemporary challenges that managers and entrepreneurs in food and beverage businesses should be able to face; and second, we will provide models and tools to design and implement appropriate courses of action to satisfy customers and build an advantage over the competition. This course is made up of four modules and an introduction, each exploring one dilemma that food and beverage companies face. You will be presented with a set of video lectures and guest speakers. These lectures combine an accessible introduction to specific topics integrated with interviews of managers and experts that will give precious insights and examples to the participants. To enhance your learning experience with us, we will make a Documentary on the Excellences of the Modena District available for you, which is in a format that we have developed specifically for this course in order to give you the chance to experience first-hand the territory as our on-campus students usually do. Each module is paired with an evaluated quiz and weekly discussion forums to reflect on the variety of the F&B world, its complexity, and the power of the network that we will build together during the course. Successful completion of the quizzes is required for a course certificate as explained in the Grading Policy. Below the guest speakers of the course: Masterchef Italia Sky – Nils Hartmann, Head of Movie Channels at Sky Italia – www.masterchef.sky.it Eataly - Paolo Bongiovanni, Marketing Director Italy – www.eataly.net Berlucchi – Paolo Ziliani, Owner – www.berlucchi.it Joia Restaurant – Alta Cucina Naturale – Pietro Leemann, Owner and Chef – www.joia.it Branca – Nicolò Branca, Owner – www.branca.it Barilla – Giuseppe Morici, President Region Europe – www.barilla.com Proyecto Expo 2015 Chile – Guillermo Ariztia, Chile Pavillon Director – www.expomilan.cl Winery Il Cavallante, Milano – Sergio Morpurgo, Owner Heineken – Floris Cobelens, Marketing Director – www.heineken.com TRDN – Martin Oetting, Managing Director – www.trnd.com GROM – Federico Grom, Owner and Founder – www.grom.it/en Tetra Pak – Matthew Hatton, Director Competitor Intelligence – www.tetrapak.com BioHombre – Matteo Panini, CEO – www.hombre.it Acetaia Maletti – Carmen & Claudio Maletti Cantine Riunite & CIV – Vanni Lusetti, CEO; Francesca Benini, Sales & Marketing Manager; Elena Lottici, Export Manager; Mario Vandi, Brand Manager – www.riunite.it GlemGas – Marco Guerzoni, Program Product Manager – www.glemgas.com Bibendum Catering – LaFranceschetta58 – Sabrina Lazzereschi & Marta Pulini, Owners and Founders – www.bibendumcatering.it , www.franceschetta58.it DISCLAIMER - Since most of the videos are conducted with those whose native language is not English, we have decided to sometimes preserve their more emphatic speech to keep a tighter match between the audio and the subtitles.

Навыки, которые вы освоите

Consumer BehaviourValue PropositionsBusiness StrategyGlobal MarketingBrandingWholesalingGrowth StrategiesFood ServicesMarketingCompetitive IntelligenceCompetitive AnalysisFood and BeverageMarket DynamicsMarket OpportunitiesBrand Management

Программа курса

5 модулей · 72 учебных материалов

01Products vs. Markets24 материалов

Introduction to the Course & Kick Off Material

Food & Beverage Industry - An IntroductionВидеоAbout the CourseЧтениеGrading PolicyЧтениеAdditional ReadingsЧтение

Учитесь у экспертов

Gabriele Troilo

Associate Professor

Food & Beverage Management
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≈ 13.4 ч

5 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Кхмерский, Казахский, Венгерский, Польский

Часть программы вашего университета
Basic GlossaryЧтение
Subtitles Download SectionЧтение
Ready, steady, go!Обсуждение

Study Material Week 1 | Products vs. Markets

Slides Product vs. MarketЧтение

Video Lectures Week 1

1. Introduction to the First Dilemma: Products Vs. MarketsВидео2. Product Orientation Vs. Market Orientation: A Matter of Organizational CultureВидео3. The Concept of QualityВидео4. Customer ValueВидео5. From Customer Value to Value PropositionВидео6. Food and Beverage Products as Experience Products: What That Means and EntailsВидео7. The Fundamental Role of Experts and CriticsВидео8. The Consumer Buying Decision ProcessВидео9. The Customer ExperienceВидео10. The Market Choice: Segmentation and TargetingВидео11. Positioning: Making a Difference with Value PropositionsВидео12. Wrap up: Product Vs. MarketВидео

Interviews

Interview with Nils Hartmann of MasterchefВидеоInterview with Paolo Bongiovanni of EatalyВидеоWhat do you take home at the end of today?Обсуждение

Quiz

Products vs. MarketsЗадание
02Tradition vs. Innovation12 материалов

Study Material

Slides Tradition vs. InnovationЧтение

Video Lectures

1. Introduction to the Second Dilemma: Tradition vs. InnovationВидео2. Reconciling the Dilemma: Nurture AuthenticityВидео3. Innovating Value PropositionsВидео4. Innovating throughout the Different Stages of Customers' ExperienceВидео5. Product Lifecycle and Market LifecycleВидео6. The Value of Brands in Food & Beverage MarketsВидео7. Tradition vs. Innovation: Wrap UpВидеоDinner with TechnologyОбсуждение

Interviews

Interview with Pietro Leemann - Joia RestaurantВидеоInterview with Paolo Ziliani - BerlucchiВидео

Quiz

Tradition vs. InnovationЗадание
03Local vs. Global16 материалов

Study Material

Slides Local vs. GlobalЧтение

Video Lectures

1. Introduction to the Third Dilemma: Local vs. GlobalВидео2. The Globalization of the Food and Beverage WorldВидео3. Reconciling the Dilemma: Leverage on OriginsВидео4. The Variety of Consumption PracticesВидео5. Building and Managing an Image and PositioningВидео6. The Go-To-Market Decision: Building a Distribution NetworkВидео7. The Value Proposition Management: Adaptation vs. StandardizationВидеоCoffee vs. CoffeeОбсуждение8. The Place Branding: Value of the TerritoryВидео9. Wrap up: Local vs. GlobalВидео

Interviews

Interview with Giuseppe Morici of Barilla EuropeВидеоInterview with Niccolò Branca of Fratelli Branca DistillerieВидеоInterview with Sergio Morpurgo - Il CavallanteВидеоInterview with Guillermo Ariztia - Chile Pavillon, Expo 2015Видео

Quiz

Local vs. GlobalЗадание
04Small vs. Big15 материалов

Study Material

Slides Small vs. BigЧтение

Video Lectures

1. Introduction to the Fourth Dilemma: Small vs. BigВидео2. Reconciling the Dilemma: When the Size Makes the DifferenceВидео3. Niche Market and Mass Market: Is There One Best Strategy?Видео4. Reaching Audiences Effectively: Managing Customer Touch PointsВидео5. Reaching Audiences Effectively: Designing Effective StorytellingВидео6. Designing Growth StrategiesВидео7. Brand Portfolios and Brand ArchitecturesВидео8. Growth and Organizational Change: What They Imply and How They InteractВидео9. Wrap Up: Small Vs. BigВидеоCheckpointОбсуждение

Interviews

Interview with Floris Cobelens of Heineken - Managing Huge Brand PortfoliosВидеоInterview with Martin Oetting of TRND - Designing a Word of Mouth CampaignВидеоInterview with Federico Grom of Grom - Start Small, Get BiggerВидео

Quiz

Small vs. BigЗадание
05Great Insights from the Field5 материалов

Modena Documentary

Excellences of the Modena District - Territory and ValueВидео

Katie Parla - food blogger

On the role of food bloggers and critics - A conversation with the Food Blogger Katie ParlaВидеоNew Trends of the F&B Industry - A Conversation with Katie ParlaВидеоDo you Agree with the Trends Identified by Katie Parla?ОбсуждениеACTIVITY - Let's share some local trends with our global community!Чтение