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Healthcare Consumerism and Implication for Care Delivery · LearnSpace
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Healthcare Consumerism and Implication for Care Delivery

Курс от Northeastern University
Начальный≈ 14 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care. Some of the topics we'll cover are: the healthcare ecosystem, new technologies in healthcare, the development of new payment models, change management in healthcare, data analytics. By the end of this course, you will be able to: 1. Explain the new role of consumers in healthcare delivery in order to respond to the demands in this changing industry 2. Identify the key players in the healthcare ecosystem 3. Describe how the healthcare system operates and its impact on consumer-driven healthcare. 4. Articulate the challenges facing consumers and providers in order to find potential solutions for these challenges.

Навыки, которые вы освоите

Payment SystemsConsumer BehaviourValue-Based CareEmerging TechnologiesHealth SystemsOrganizational ChangeHealth InformaticsHealth TechnologyPatient-centered CareHealth CareHealthcare Industry KnowledgeChange Management

Программа курса

4 модулей · 76 учебных материалов

01Consumerism in Healthcare24 материалов

Course Introduction

Course OverviewВидеоClass introductionsОбсуждение

Introduction to the healthcare landscsape and to consumer driven ecosystems

Module 1 OverviewВидеоDefining the Healthcare EcosystemВидео

Учитесь у экспертов

George “Russ” Moran

Executive Professor

Healthcare Consumerism and Implication for Care Delivery
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Обучение на Coursera

≈ 14 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Нидерландский, Корейский, Немецкий, Пушту, Русский, Тайский, Индонезийский, Шведский, Турецкий, Испанский, Дари, Хинди, Японский, Казахский, Польский

Часть программы вашего университета
Changes in Healthcare LandscapeОбсуждение
What I Learned About Health Care When My Cat DiedЧтение
Consumer Driven EcosystemВидео
Video: Ted Talk: Take health care off the mainframePLUGIN
Ted Talk DebriefВидео
Module 1 Practice Quiz 1Задание

The players in the healthcare ecosystem

The Role of the ConsumerВидеоThe Role of EmployersВидеоRedesigning Care for High-Cost, High-Risk PatientsЧтениеThe Role of Physicians and HospitalsВидеоModule 1 Practice Quiz 2ЗаданиеPlayer With Greatest ImpactОбсуждение

Consumer challenges and future trends in healthcare

Consumer ChallengesВидеоGuest Lecture: Measuring Care in the ContinuumВидеоHospital Compare from medicare.govЧтение Millennials, don’t overlook your need for primary careЧтениеFuture Trends in Healthcare ConsumerismВидеоModule 1 Practice Quiz 3ЗаданиеTexas Walmart hosting Beacon mental health clinicЧтение

End of Module 1

Module 1 (Graded)Задание
02Operational Challenges and Change Management18 материалов

Module Introduction

Introduction to Module 2Видео

Change and its relation to emotion

The Need For ChangeВидеоDriving ChangeВидеоModule 2 Practice Quiz 1Задание

Understanding change and how to plan for it

Types of InnovationВидеоPlanning for ChangeВидеоHow Operational Change Impacts ConsumersВидеоGuest Lecture: Technology and Consumer EngagementВидеоOrganizational Change, part 1ОбсуждениеModule 2 Practice Quiz 2Задание

Carrying out organizational change effectively

Responding to Change in the Healthcare IndustryВидео3 Steps for Engaging Health Care Providers in Organizational ChangeЧтениеThree E's of ChangeВидеоFair Process: Managing in the Knowledge EconomyЧтениеOrganizational Change, part 2ОбсуждениеInto the UnknownВидео

End of Module 2

Module 2 — A Healthcare InteractionВзаимная проверка
03Financial & Payment Challenges of Healthcare Consumerism16 материалов

Module Introduction

Introduction to Module 3Видео

The current state of payment systems in healthcare

Consumers and Shifting CostsВидеоFee for Service payment modelВидеоFinancial Payments and OperationsВидеоChanging Fee For ServiceОбсуждениеModule 3 Practice Quiz 1Задание

Changes to payment systems in healthcare

Payment Models and the Continuum of CareВидеоGuest Lecture — The Challenges of Integration and the ConsumerВидеоNew ModelsВидеоThe Future of CapitationЧтениеIssues Around Adoption of New Healthcare Payment ModelsОбсуждениеModule 3 Practice Quiz 2Задание

The relationship of consumers to payment systems

Payment Models in Non-Healthcare ServicesВидеоEcosystems and Consumer EngagementВидеоModule 3 Practice Quiz 3Задание

End of Module 3

Module 3 Graded QuizЗадание
04The Role of Analytics in Healthcare Consumerism18 материалов

Module Introduction

Introduction to Module 4Видео

Thinking about analytics

The Role of Analytics in Daily LifeВидеоAnalytics in Personal LifeОбсуждениеApplying Analytics to HealthcareВидеоWhy Is Data Analytics Important in Healthcare?ЧтениеModule 4 Practice Quiz 1Задание

Analytics and improvements to healthcare

Analytics and Operational ImprovementВидеоAnalytics and Consumerism in HealthcareВидеоBenefits of personal healthcare dataОбсуждениеData Analytics Can Drive Change in Health CareЧтениеHow Others Measure QualityВидеоModule 4 Practice Quiz 2Задание

Analytics in quality control and outreach

Using Analytics for Proactive OutreachВидео10 High-Value Use Cases for Predictive Analytics in HealthcareЧтениеGuest Lecture: Social Determinants in Care Across the ContinuumВидеоChallenges of MeasurementВидеоModule 4 Practice Quiz 3Задание

End of Course

Final Course Assessment — Improvements for Healthcare ConsumersВзаимная проверка
Module 2 Practice Quiz 3Задание