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Inbound Sales · LearnSpace
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Inbound Sales

Курс от HubSpot Academy
Начальный≈ 20.6 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

In this course, you will learn how to create a successful inbound sales strategy by connecting with and earning the attention of your most promising leads. After learning the basics of inbound sales and the buyer’s journey, you will learn how to develop your buyer persona as well as find and prioritize active buyers. You’ll discover how to reach out to these leads by creating and using an outreach sequence. Next, you will use qualification frameworks to profile and identify the details of your prospects, including their CGP, TCI, and BA. The course will culminate in you applying your new knowledge to design a personalized sales presentation and a multi-step project for developing an inbound sales strategy. By the end of this course you will be able to: • Describe the importance of inbound sales • Develop an inbound sales strategy • Create your ideal customer profile • Identify and prioritize inbound leads • Use social selling • Enrich leads • Connect with inbound leads • Reach out to inbound leads via phone or email • Use trigger events and common connections to connect to leads • Create outreach sequence • Use technology to automate parts of the outreach • Identify a prospect's challenges, goals and plans • Understand a prospect's timeline, consequences and implications • Profile a prospect's budget and authority • Create a personalized sales presentation Throughout the course, you will complete exercises that allow you to apply the skills you have learned in a practical way, such as creating a customer profile, writing emails to prospects, brainstorming a list of questions for a sales call, and creating a sales presentation. You will compile your work and submit it as a project at the end of the course. This course is intended for anyone interested in jumpstarting their career in sales - whether you’re changing careers and looking for an entry-level role, or want to hone your skills in your current role as a sales representative. It does not require any background knowledge or experience to get started.

Навыки, которые вы освоите

Sales StrategyProspecting and QualificationPersonalized ServicePersona DevelopmentSales PresentationEmail AutomationSalesSales ProcessLead GenerationCustomer EngagementPrioritizationSales PresentationsSales ProspectingCustomer AnalysisInside SalesNeeds Assessment

Программа курса

5 модулей · 90 учебных материалов

01Introduction to Inbound Sales18 материалов

Introduction to the Program

Introduction to the ProgramВидеоCourse Introduction VideoВидеоAbout the Projects in This CourseВидеоCareers in Sales and Customer Relationship ManagementВидео

Учитесь у экспертов

Rachel Sheldon

Преподаватель курса

Inbound Sales
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Обучение на Coursera

≈ 20.6 ч

5 модулей

Язык: Английский

Субтитры: Арабский, Французский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Русский, Тайский, Индонезийский, Шведский, Турецкий, Испанский, Хинди, Японский, Казахский, Польский

Часть программы вашего университета
Course SyllabusЧтение
How to Be Successful in this CourseЧтение
Meet and GreetОбсуждение

Introduction to Inbound Sales

Weekly Introduction: Inbound SalesВидеоWhy Inbound SalesВидеоWhat Is Inbound Sales?ЧтениеThe Buyer's JourneyВидеоEvaluating the Buyer's JourneyЧтениеAdopting an Inbound Sales StrategyВидеоInbound Sales: Transforming the Way You SellЧтениеPractice Quiz: Introduction to Inbound SalesЗаданиеWhat Makes Inbound Sales Different?ОбсуждениеGraded Quiz: Introduction to Inbound SalesЗаданиеWeekly Review: Introduction to Inbound SalesВидео
02Identify: Finding and Profiling Active Buyers15 материалов

Develop a Customer Profile and Buyer Persona

Weekly Introduction: IdentifyВидеоWhy Is the Identify Phase Important in Inbound Sales?ВидеоDefining a Good Fit ProspectВидеоHow to Create Detailed Buyer Personas for Your BusinessЧтениеA Buyer Persona TemplateЧтениеPractice Quiz: Develop a Customer Profile and Buyer PersonaЗадание

Identify and Prioritize Active Buyers

Listening for Active BuyersВидеоTypes of Trigger Events and How to Track ThemЧтениеUsing Social Selling to Identify Active BuyersВидеоEnrich Leads with Buyer ContextВидеоHow Do You Identify Active BuyersОбсуждениеPractice Quiz: Identify and Prioritize Active BuyersЗадание
03Connect: Connecting with Leads17 материалов

How to Reach out and Connect with Leads

Weekly Introduction: ConnectВидеоWhy Do You Need to Personalize Your Outreach?ВидеоConnecting with Inbound LeadsВидеоConnecting with Leads Based on Trigger Events and Common ConnectionsВидеоHow to Make the Best Follow-up Sales CallsЧтение10 Sales Call Templates for OutreachЧтениеOvercoming Fear of OutreachОбсуждениеPractice Quiz: How to Reach out and Connect with LeadsЗадание

Create an Outreach Sequence

Find a Sequence of Helpful Ways to Reach out to LeadsВидеоAutomating Outreach with TechnologyВидеоTransition to the Explore PhaseВидеоCustomer Relationship Management with HubspotЧтениеEmail Templates for Different Phases in your OutreachЧтениеPractice Quiz: Create an Outreach SequenceЗадание
04Explore: Use a Qualification Framework to Move Prospects to Action21 материалов

Identify your Prospect's Challenges, Goals and Plans

Weekly Introduction: ExploreВидеоWhy Do You Need a Qualification Framework?ВидеоThe CGP, TCI, BA frameworkЧтениеStarting an Exploratory CallВидеоHow to Build Rapport with ProspectsЧтениеHow Do You Build Rapport with Leads?ОбсуждениеExploring a Prospect's Challenges, Goals and PlansВидеоA Guide to Active ListeningЧтениеPractice Quiz: Identify Your Prospect's Challenges, Goals and PlansЗадание

Understand a Prospect's Timeline, Consequences and Implications

Motivating a Prospect to Take ActionВидеоIdentify Your Prospect's NeedsЧтениеSolution Based SellingЧтениеPractice Quiz: Understand a Prospect's TCIЗадание

Profile a Prospect's Budget and Authority

Profile a Prospect's Budget and Authority and Ending an Exploratory CallВидеоAn Exploratory Call Recap Email ExampleЧтениеQuestions to Guide Your CGP, TCI, BA Prospect DiscussionЧтениеHow Do You Qualify Leads?ОбсуждениеPractice Quiz: Profile a Prospect's Budget and AuthorityЗаданиеExercise: Use a Qualification Framework to Move Prospects to ActionЗадание
05Advise: Create a Personalized Sales Presentation19 материалов

Creating a Personalized Sales Presentation

Weekly Introduction: AdviseВидеоWhy Should You Personalize Your Sales Presentations?ВидеоCreating a Personalized Sales PresentationВидеоSales Presentation GuidelinesЧтениеHow Do You Prep for a Sales Presentation?ОбсуждениеPractice Quiz: Creating a Personalized Sales PresentationЗадание

Help your Prospect Achieve their Goals

Recapping What You've Learned from Previous Sales ConversationsВидеоSuggesting Ways to Achieve the Buyer's GoalsВидеоHelping the Buyer Make the DecisionВидеоThe 1 to 10 Closing TechniqueЧтениеPractice Quiz: Help Your Prospect Achieve Their GoalsЗаданиеInbound Sales Certification from HubSpotЧтение

Project: Inbound Sales in Practice

Inbound Sales in Practice Project OverviewВидеоExercise: Inbound Sales in Practice Project GuidelinesЧтениеProject: Inbound Sales in PracticeВзаимная проверкаNetworkingЧтениеCareer Support ResourcesЧтениеHow to Add Your Info to LinkedInЧтение
Exercise: Creating Your Ideal Customer ProfileЗадание
Graded Quiz: Identify: Finding and Profiling Active BuyersЗадание
Weekly Review: IdentifyВидео
Exercise: Connecting with Leads through EmailЗадание
Graded Quiz: Connecting with LeadsЗадание
Weekly Review: ConnectВидео
Graded Quiz: Use a Qualification Framework to Move Prospects to ActionЗадание
Weekly Review: ExploreВидео
Congratulations!Видео