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Influencing: Adapting to Personality Types · LearnSpace
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Influencing: Adapting to Personality Types

Курс от Chris Croft Training
Уровень не указан≈ 12.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Knowing how to influence people effectively, and with confidence, is a skill that can make a huge difference to your career, your day-to-day work life and your personal relationships. Every interaction you have with anybody has an element of influencing or persuading going on. My goal is for you to feel happy, confident, and in control when trying to influence others - especially in a management role If you feel like you avoid confrontation, are under-appreciated at work or at home, can't get through to your teammates, or are not sure how to get what you want from life, then this practical course is here to change your life. The communication skills you will develop during this course will allow you to head into any interaction without stress or worry. You’ll become a master of the art of persuasion and learn a practical step-by-step process that can be applied throughout your life. This course takes Chris Croft’s engineer’s analytical perspective and applies it to influencing - so you’ll find plenty of structure and practical solutions and no unethical manipulation techniques. First we’ll talk about what influencing actually is and why the traditional stick-and-carrot method just doesn’t work. Then we’ll look at the process of influencing, starting with what your objectives are, how to be liked, and how to explain what your problem is to the other person in a way that will get results, not conflict. We’ll discuss the four different types of people you will encounter and then we’ll take an in-depth look at how to adapt your techniques to deal with each of them effectively. The goal is to get a win-win result out of every situation. Chris Croft is an international speaker, and widely published author, who's been teaching influencing for over 20 years. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life-changing skills for home and work. By the time you finish this course, you will feel confident when you’re trying to persuade someone – you’ll know what type of person you’re dealing with, understand the process steps, and feel confident in getting the best out of every relationship - both at work and at home.

Навыки, которые вы освоите

InfluencingAdaptabilityTrustworthinessCommunicationCommunication StrategiesOvercoming ObjectionsInterpersonal CommunicationsBusiness LeadershipRelationship BuildingAssertivenessPersuasive CommunicationRapport BuildingLeadership and Management

Программа курса

5 модулей · 93 учебных материалов

01The Influencing Process and Modern Theories27 материалов

What is Influencing?

WelcomeВидеоWhat is Influencing?ВидеоThere's more to influencing than "stick and carrot"ВидеоChanging Other PeopleЧтение

Учитесь у экспертов

Chris Croft

Преподаватель курса

Influencing: Adapting to Personality Types
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Обучение откроется на Coursera
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Обучение на Coursera

≈ 12.1 ч

5 модулей

Язык: Английский

Субтитры: Французский, Бразильский португальский, Немецкий, Индонезийский, Испанский

Часть программы вашего университета
Optional extra - Learn from Robert CialdiniЧтение
Push vs PullВидео
Push vs Pull worksheetЧтение
Role Play using Push PullDIALOGUE
Optional extra - Win Friends and Influence PeopleЧтение
Review your progressЗадание

The Influencing Process

IntroductionВидеоDecide on your objectivesВидеоBe LikedВидеоBeing LikeableЧтениеWhat is their position?ВидеоExplain your problemВидеоSuggest a solutionВидеоHandle objections and close the dealВидеоWrap upВидеоSix Step Process - workbookЧтениеApplying the Influencing ProcessЧтениеUntitledЗадание

Understanding the Four Types of People

Varying your styleВидеоWhich personality colour are you?ВидеоNew ReadingЧтениеPlanning to persuadeЧтениеReview your progressЗадание
02Influencing Analytical People14 материалов
IntroductionВидеоHow to Spot a Blue PersonВидеоSpotting Blue PeopleЧтениеBuilding a RelationshipВидеоGoing DeeperDIALOGUEUsing MirroringВидеоJoint Problem SolvingВидеоLoading up on factsВидеоUse feelingsВидеоHow to influence people as a leaderЧтениеCommitment sizesВидеоWrap UpВидеоInfluencing blue peopleЧтениеReview your progressЗадание
03Influencing Controller People16 материалов
IntroductionВидеоHow to Spot a Red PersonВидеоSpotting Red PeopleЧтениеBuilding a relationshipВидеоThey will get RESULTSВидеоMake it quick and easy for themВидеоDig deeper with questionsВидеоOptional extra: The Behaviour ExpertЧтениеChoice of A or BВидеоA last resort optionВидеоApplying Red and Blue characteristicsЗаданиеNever ever say thisВидеоChoosing your momentВидеоInfluencing red peopleЧтениеWrap UpВидеоReview your progressЗадание
04Influencing Enthusiast People14 материалов
IntroductionВидеоSpotting Yellow PeopleЧтениеHow to spot a yellow personВидеоMake the process funВидеоPaint a pictureВидеоGoing deeperDIALOGUEMirror their energyВидеоOrigins of Body LanguageЧтениеPerceptual contrastВидеоConfront them with factsВидеоWhat do they value?ВидеоInfluencing yellow peopleЧтениеWrap UpВидеоReview your progressЗадание
05Influencing Amiable People22 материалов
IntroductionВидеоSpotting Green peopleЧтениеHow to spot a green personВидеоBefriend / be likedВидеоDramatically better conversationsЧтениеShowing emotionsВидеоMirroringВидеоGoing deeperDIALOGUEComparing Green with Red/Blue/Yellow CharacteristicsЗаданиеUsing social proofВидеоConfront with factsВидео"You'll get security"ВидеоBeing generous with favoursВидеоInfluencing green peopleЧтениеWrap UpВидеоReview your progressЗаданиеUse this ethicallyВидеоInstant Guide to InfluencingЧтениеFurther readingЧтениеSelf reviewЧтениеConclusionВидеоBonus - Happiness for different personality typesВидео